Question about Motorola Mobility Moto Q

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Charging Battery Suddenly unable to get phone to accept charge. Battery is only 1/2 strength but when power plug inserted the charge indicator does not show. I'd rather not purchase a new battery if the problem is the usb connection or something else.

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  • Anonymous Feb 15, 2008

    Yup, mine too... all of a sudden won't take a charge. I tried restarting it with the plug in, out, etc, and still nothing.

  • Jetsam Feb 15, 2008

    Took it to Verizon - was given a new phone - no questions asked. It was well out of warranty leading me to believe this is a common problem.

  • Anonymous Nov 04, 2008

    Hmmmm. Suddenly after several months of use, I've got the same problem. This is my second MotoQ - the first was replaced "no questions asked" after it consistenly powered off while composing e-mails or text messages. I hate spending time on stupid things that really should work. Dumb.

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The pc charger will not charge yoru phone if your battery is low. use the wall plug one.

Posted on Feb 15, 2008

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Did u try to charge it connected to your pc? maybe its the charger

Posted on Feb 10, 2008

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2 Answers

Nokia n96 not charging


First Option:
mostly nokia chargers doesn't make problems...
just try the following..
connect ur mobile with a system (usb cable)...
found out whether it is charging or not...
if the same prblm appears then there is a prblm in ur cell phone or power jack(socket)...
if it charged with usb cable buy a new charger
Please change Phone Bettery and check the charging
IF Charging Problem not Solved So

Second Option:
Your Phone charging IC Fault So Please change charging IC
And charging Problem will Solved Quickly

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I have had this charging overnight but it won't charge. What should I do?


Hello Friend,
It depends on what you mean by charging overnight.
1. When you connect the charger, it shows on the phone that it's charging but after a while if you unplug the charger, it's still not charged: if it's the case, that means the battery is dead and needs to be replaced.
2. When you connect the charger, it doesn't show the phone charging: in this case it can be the charger brocken or the phone charge connector is faulty. you can verify that by moving the charger connector a little bit and see if it will start charging, if not you can try with another charger. if it doesn't charge even with another charger, at this time i will say for sure that the phone charge connector is faulty and needs a repair.
Best Regards,

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1 Answer

When battery was full charged no indication was shown by mobile.


Another way that you can see when you're phone is charging is if you turn your phone off and then plug it in to the charger. This will make the phone show you an Animation of a big Battery being charged slowly, if it shows 4 bars all the way to the top your phone is fully charged.

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Charging indicator stays red


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you want a repair service

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Palm treo 700 wx won't charge


Verizon 700wx:I had the same problem. With little or no movement, the phone would go from charging to not over and over. At home with it perfectly still it would charge maybe 1/4 in 6 hours. Same problem with 3 different chargers. With the battery out, I dipped a Q-tip in rubbing alcohol squeeze out excess and jammed it into the charging port on the phone. Put the battery back in and oh **** nothing. Took it back out and let it dry for a few minutes and were back in business. No more charging problems at all.

May be a little risky, but warranty was up and what did I have to lose. Anyway good luck!

Feb 16, 2008 | Palm Treo 650 Handheld

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USB Connection


Hi,
I fixed my problem of my HTC touch not Syncing with my phone thru the USB cable.
Go to
Start, Settings, System, Power, Advanced and select/enable the option that says "When device is turned on, do not charge the battery when connected to the PC."
If it still does not work at first then disconnect the USB from your PC/device, wait a few seconds and then plug it back in.
You'll suddenly see your phone and your PC syncing.
Hallelujah!
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Motorola A1200 Problem


Easy step by step solution!

Hey guys had the same, Try this solution before buying a new battery/charging cable (it might not be the problem):

I did these steps after playing around with it for awhile and am at the stage where my phone turns on fully and says "Battery Charging" when plugged into the charger. It is now charging normally again... Finally! (I had the flashing moto logo too when charger plugged in) I believe this problem occurs because the battery is completely drained and is unable to turn on to charge bcuz the phone needs to be on to be charged, happened to me because i left it in a jacket pocket and forgot about it for weeks. Anyways...

1. You need a USB data cable for it, it should have come with the phone, if not than any USB data cable that fits the phone's charging slot should work (charge cable for the ps3 controller will work or maybe a cable from a digital camera with the same end)

2. Connect the phone to your computer via the USB cable and a USB port that works. Make sure it's plugged in and leave it (even if nothing happens and the screen on the phone is still blank). Although the screen is black, the phone is still charging via your computer (it's just too low on battery to produce the light on the display screen to load up your phone).

3. This might take anywhere between 15 and 45 minutes so be patient and leave it plugged in, beats buying a battery of charger with your money for something that can be solved for free.

4. At some point your computer will make the usual processing noises signalling that it is finally recognizing the phone as a usb device and shortly after your ming's screen will turn on stating that the battery is charging. Success! One of two things will happen, if you have previously installed the ming's drivers to your pc it will just recognize the phone. If you are like me and do not have the drivers installed, you may choose to do so via the cd that came with the phone or just not do it at all.

5. If you want to just charge it via the computer then congrats, your job is done, just leave it plugged in and wait until it is fully charged. If you wish to switch to your regular outlet charger please proceed to step 6.

6. At this point drivers installed or not, either safely remove device from the computer or just unplugg it. Now return your phone to your usual outlet charger making sure its connected. When plugged in you'll notice the moto logo appear (no longer flashing). After about 5 seconds that logo will disappear. At this time flip open the phone. The usual turn on sequence will play out and it will now load up with the battery charging screen similar to the screen from when it was plugged into the computer. Congratulations your phone should be back to normal now.

NOTE: This charge will take longer than your normal charging time but that's just for this time since your battery is super low it will be back to normal after that. Also if this did not work for your phone then now is the time to see if the charger/phone/battery is the problem.

So I hope this helps you out and eases your state of panic. I hope I saved you guys some money with this solution and that your mings are up and running again. I know i was pretty content when the problem was fixed. Please reply with any comments, questions or concerns you may have. Enjoy your once again working mings.

Jan 24, 2008 | Motorola Mobility MING A1200

2 Answers

Battery indicator/charging defect


Do you have a Treo desktop charger/sync cradle where you can drop the battery into the charger?

Jun 14, 2007 | Palm Treo 650 Handheld

1 Answer

Audiovox SMT 5600 will not charge


If your battery goes COMPLETELY dead, which it will do if phone is not turned OFF and not used for a long period of time, you will need to JUMP START it using you OEM SMT-5600 AC charger. Other AC chargers will not work for this purpose and neither will a USB port.

You can JUMP START the battery using a USB port by cutting off a USB cable to expost the red and black power USB PORT power pins 1 and 4. Remove your SMT-5600 battery and while the modified USB cable is plugged into your USB PORT, hold the BLACK wire to the negative (-) terminal and the RED wire to the positive (+) terminal for about a minute. Replace the battery in the phone and connect the phone to a USB PORT using a standard USB cable. The SMT-5600 charging light may not register for a while, but will eventually light amber to show it is charging, assuming your phone is recoginzed by your computer.

Note some mini USB cables DONOT carry the USB power leads through to the phone, only data. If you have a very thin USB cable, be suspicious the power leads are not being carried in the cable.

Since the USB PORT power is limited to 100ma it cannot hurt the battery, but will insert enough current into a totally flat batter to cause the battery to register a voltage large enough to alllow USB PORT charging, typically 3.7VDC.

Nov 18, 2006 | Audiovox SMT5600

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boot_c_03.08.00r_mpap Paul Sager from FixYa has posted a solution for this problem previousley (as below). I have tried the Motorola and Verizon sites (tried the store as well) and the software is not available to flash the phone. Do you know of a site that would still have it available? Or can this question be sent to Paul to further comment on it? All I want to do is recover the phone numbers, notes and calandar from the phone via Activesync or Windows. Paul Sager 2335 Solutions July 14, 2010 I can help you with your Motorola Moto Q. What has happened is that the firmware of your phone has become corrupted. When this happens your phone will no longer finish its boot sequence. This is a very common situation with many phones: in fact, much of what I do here at Fixya is explain how people can fix their MP3 players, GPS and phones by reflashing the firmware. The good news is that if you take your phone into your carrier's store, they can reflash it for you right there (if they have a competent tech handy.) If you are comfortable with computers etc, you can also do it yourself. Your computer will communicate with and fix your phone, even though it doesn't seem to recognize it right now - I've seen this many many times. My only warning for you is that if you are going to flash your phone yourself, you need to get the correct firmware from motorola's site for your carrier. I just downloaded the Verizon firmware as an example - Motorola's website has about ten different carrier firmwares for their MotoQ phone. I hope that helps.

Oct 09, 2012 | Motorola Mobility Moto Q

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