Question about Motorola Mobility Moto Q

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Charging Battery Suddenly unable to get phone to accept charge. Battery is only 1/2 strength but when power plug inserted the charge indicator does not show. I'd rather not purchase a new battery if the problem is the usb connection or something else.

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  • Anonymous Feb 15, 2008

    Yup, mine too... all of a sudden won't take a charge. I tried restarting it with the plug in, out, etc, and still nothing.

  • Jetsam Feb 15, 2008

    Took it to Verizon - was given a new phone - no questions asked. It was well out of warranty leading me to believe this is a common problem.

  • Anonymous Nov 04, 2008

    Hmmmm. Suddenly after several months of use, I've got the same problem. This is my second MotoQ - the first was replaced "no questions asked" after it consistenly powered off while composing e-mails or text messages. I hate spending time on stupid things that really should work. Dumb.

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The pc charger will not charge yoru phone if your battery is low. use the wall plug one.

Posted on Feb 15, 2008

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Did u try to charge it connected to your pc? maybe its the charger

Posted on Feb 10, 2008

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boot_c_03.08.00r_mpap Paul Sager from FixYa has posted a solution for this problem previousley (as below). I have tried the Motorola and Verizon sites (tried the store as well) and the software is not available to flash the phone. Do you know of a site that would still have it available? Or can this question be sent to Paul to further comment on it? All I want to do is recover the phone numbers, notes and calandar from the phone via Activesync or Windows. Paul Sager 2335 Solutions July 14, 2010 I can help you with your Motorola Moto Q. What has happened is that the firmware of your phone has become corrupted. When this happens your phone will no longer finish its boot sequence. This is a very common situation with many phones: in fact, much of what I do here at Fixya is explain how people can fix their MP3 players, GPS and phones by reflashing the firmware. The good news is that if you take your phone into your carrier's store, they can reflash it for you right there (if they have a competent tech handy.) If you are comfortable with computers etc, you can also do it yourself. Your computer will communicate with and fix your phone, even though it doesn't seem to recognize it right now - I've seen this many many times. My only warning for you is that if you are going to flash your phone yourself, you need to get the correct firmware from motorola's site for your carrier. I just downloaded the Verizon firmware as an example - Motorola's website has about ten different carrier firmwares for their MotoQ phone. I hope that helps.

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