Not on
1.Check the device's battery level for at least two bars of strength.
2.If the battery level is low, charge the battery.
3.If the issue is not resolved, remove the back cover.
4.Remove the battery.
5.Wait 10 seconds.
6.Press and hold the W key.
7.While pressing down the W key, re-insert the battery.
•The device restarts and after approximately 15 seconds, the 'Recovery' screen appears
•Release the power button but *continue holding the home button*, for another 30 seconds.
Step
Thanks
Yup, mine too... all of a sudden won't take a charge. I tried restarting it with the plug in, out, etc, and still nothing.
Took it to Verizon - was given a new phone - no questions asked. It was well out of warranty leading me to believe this is a common problem.
Hmmmm. Suddenly after several months of use, I've got the same problem. This is my second MotoQ - the first was replaced "no questions asked" after it consistenly powered off while composing e-mails or text messages. I hate spending time on stupid things that really should work. Dumb.
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