Question about Apple iPod touch
I get a full strength wifi connection but cannot get onto the internet as it keeps saying "Cannot connect you to server" what do I do???
Hit "Forget this Network", go to Settings > General > Reset > Reset Network. Worked for me.
Posted on Feb 15, 2009
Try going to the Wi-Fi setting on your ipod touch then tap your home network and when the screen pops up with the I.P Adress, etc...., then go to the button that says " Renew Lease" and Tap it.
It worked for me....hope it helps
Posted on Feb 08, 2008
I solved my wifi problem by checking the dns settings. When I 1st logged on to my home secure wifi network my router uploaded all of its dhcp & dns settgs to my itouch. My itouch could see my router; I could ping my itouch's ip address from my
pc..but my itouch would get server could not be found in safari.
After trying multiple times to renew my dhcp lease & resetting my network settings on my itouch-all to no avail-I erased all of the dhcp settings that were uploaded to my itouch, and using the static ip setting I manually entered the ip address,subnet mask,router ip address, & dns address into my itouch(all of these settings I copied from my router settings). THE ONE THING I NOTICED WAS THAT THE DHCP OF MY ROUTER ENTERED -2- DNS ADDRESSES INTO MY ITOUCH.I MANUALLY ENTERED -1-DNS ADDRESS-THE ONE THAT DIDN'T BEGIN WITH 192.168.XXX.XXX . IT WORKED!! Itouch
apparently can't distinguish between 2 dns addresses-it needs one to work with. After doing this I was able to access safari.
Beware of dns addresses that begin with 192.168 as these are just octets that home network routers such as linksys use to designate the wan ip address of your router and as such are not true internet dns server ip addresses. i hope this helps:)
Posted on May 21, 2008
The password is your encryption code.
To find out your encryption code.....
1. Go to My Computer (or just computer for WindowsVista)
2. Go to Hard Disk Drive "C"
3. Then click on the file with the name of whatever router company you use (e.g. Linksys, Belkin, Netgear, etc.)
4. Then click on Wireless Settings
5. Then at the top, check to see if that's your network name. (If it is, continue with the directions. If it's not, then go back to the file name of your router and choose the other Wireless Settings file.)
6. If it is, click on it and look at the page and look to see if it tells you the encryption code.
7. On your iTouch, go to settings.
8. Then click general.
9. Then click network.
10. Then click "Wi-Fi".
11. Under where it says "Choose a network...", click your network's name. It will then ask for your password. Look back at your encryption code, and type it in.
You should be all set!
If this doesn't help, try going to the nearest Apple store. They can set you up with a technician. (You have to set up an appointment) They have very nice service.
Trying to talk to your router company, probably won't help. Your router is not the problem.
Well, Happy Holidays everyone!
And I hope this helps!
Posted on Dec 28, 2008
Where do i get the dns number?
Posted on Jul 22, 2008
Ok, I have tried every one of these solutions and I still get "could not open the page because the server stopped responding." Can someone please help me?????
Posted on Jul 15, 2008
I didn't have any bars at first too. i thought that it was going to automatically find my network again after i restored my itouch. but this was what i did to solve it:
1) click settings
2) click Wi-Fi
3) choose other (i tried choosing an existing network that was listed, but it still wouldn't connect, so click other)
4) enter the SSID (which is like the network name, ask your internet provider if you don't know/forgot what it is)
5) select what type of password it uses, i think either WEP or WPA might work, but they both worked for me
6) click Other Network back button to return to the last screen, it will now give you a space to enter your network's password
7) enter your network's password
hopefully that solves it :]
Posted on Jan 18, 2009
Just got my 32 gb ipod touch (with updates) today. I also wasnt able to access safari despite itouch recognized my home wireless network. i wrote down all the DHCP settings. I also have an xbox 360. On my 360 I checked the network connections (purple blade for 360 owners). then checked these w/ my laptop's network settings. then i re-typed the settings in static instead of the DHCP section. Actually most the settings were there already. I had to delete2 or the 3 DNS settings (one was the generic 192.168.2.1--erase that) then there were twice listed identical DNS server #'s: xx.xx.xx.xxx (depending on your own server). I erased one of these & was able to get on Safari right away at this point.
Posted on Jun 06, 2008
I deleted the dns number and entered the one listed above, unfortunetely that didnt work so I deleted it and turned it off and on again and poof it worked! When I checked the dns setting it was the original dns number which is the same as the router number, who knows but its working now!!!
Posted on Mar 08, 2009
Simply changing my password on my router (removing characters and changing the password to numbers only) worked for me. (I struggled for hours, setting up static ip addresses etc before i tried this).
I have a Netgear and followed these instructions to change my password "Netgear routers use Web-based administration, so you need to accessyour router's private "page." On my Netgear router, I would go to http://192.168.2.1 -- you can also try http://192.168.1.1 or visit http://www.myipaddress.com and try going to the address listed there.
The username will be "admin" and the password is not your currentsecurity key -- by default is "password" or "1234" for older routersunless you've set it differently. If all else fails, you can reset therouter completely by pressing the indented button on the back of it(you may need a pen or straightened paperclip to reach it).
Once you've logged in, click 'Wireless Settings' on the left and theoption for the security key will appear on the bottom. Remember, onceyou change the password, you will need to correct it on any devicesthat connect to the router or they will be unable to connect."
Hope this helps.
Posted on May 23, 2009
From your network settings change to static from dhcp then manually add in your ip address and, subnet mask and router settings which you should have from router. This solved my problem. The router I was using is a Netgear DG834PN. Good luck
Posted on Feb 28, 2009
I was having sam prob. with my 16gb Itouch not being able to connect to internet for 2 days. I tried a few things I read here then I just simply unplugged my netgear wireless modem for about 10sec. plugged it back in and it started to work again and it has 2 dns addresses in it. Hope this helps someone.
Posted on Feb 13, 2009
I got mine to work by writing static ip's for all my addresses, so my cpu was 192.168.0.1, and so on. i am using a me102 netgear access point. my internet is through my usb. bridged the connections togther. rewrote the ip in the access point to 192.168.0.7. then made sure all adresses are on the same network (this simple check ,i didnt do cost me 2 hours -.-). then wifi conneciton on itouch just do it self and then bingo done.my dchp on iTouch goe slike this
Ip address : 192.168.0.224
subnet mask: 255.255.255.0
DNS: 169.254.213.78 ( i dont understand wher this came from, as i it generated from somewhere, i cant figure out where from , checked my external ip that thats not it)
then done any more info send me email at email@example.com
Posted on Jan 07, 2009
Definitely try to power cycle your router and modem before trying anything else!! I had the same problem - sporadic connectivity, 2 DNS addresses...Unplug your modem and router for at least a minute. plug the modem in first and give it a minute then plug in your router. Bingo. It worked like a charm.
Posted on Jan 08, 2010
Lol i cant even join my house network... yes my house netowkr has password and i keyed in the correct pasword and the security is WEP so i did the settings exactly like on my windows Xp but they still keep saying unbale to join network. please help me
Posted on Nov 06, 2008
I tried everything on here but nothing still works
Posted on Aug 26, 2008
All of these are great solutions but unless you have high securiy settings on your router you might have to open ports so that is can connect.
Posted on Aug 25, 2008
Im having thAT PROBLEM TOO
Posted on Jul 09, 2008
Only 1 DNS number is needed for the DNS setting.
Posted on Jun 09, 2008
Alright i need alot of help! with my internet i tryed all of that HLEP ME!
Posted on May 18, 2008
I tried that. but it still doesn't work!
Posted on May 03, 2008
Thanks! Changing the DNS settings worked!
Posted on Apr 21, 2008
Try these settings:
* Go to Settings.
* Select Wi-Fi.
* Chose a network.
* Select the blue arrow next to the network you are connected to.
* Select DNS.
* Change the IP Address to 126.96.36.199 188.8.131.52
these worked for me on my itouch 16GB
Posted on Mar 09, 2008
Wow, ive read so many solutions on the internet to try to fix this problem and this is the only one that has worked for me. GREAY JOB!!!
Posted on Jul 08, 2008
Yea the DNS worked wow. Thanks it took 2 minutes to fix after troubleshooting forever.
Posted on Aug 17, 2008
I have seen many ipod touches come in to my shop for the same problem, contact the manufacturer or service plan provider to get it replaced, or fixed... What happens is many of the wifi circuits are bad, why, (I do not know) what I do know is the easy fix is to just get it replaced (better than waiting for a fix)
Posted on Feb 01, 2009
I work in tech support and just had a customer call in with this same issue. I had him access his modem and change the WEP key for his wireless to his phone number area code included. logged on with his touch and was surfing in moments. He had been trying all these other solutions for weeks. Give it a try. Hope it helps.
Posted on Dec 20, 2008
I actually just recently bought a new 16gb I touch. At first I didn't know how to operate the internet but figured it out. From your home page, you would choose settings. On the screen should indicate WIFI button. Click that button. You would first set up your wifi on your itouch to the router coming from your house or an unsecured wireless site. After it is connected, then you would select that router connection Ex. Linksys SES..... then it should go into the WIFI settings. Scroll to the bottom at the HTTP Proxy, select NONE. After I changed the setting, I went to safari and was able to access the internet. I hope this help :)
Posted on Sep 23, 2008
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