Question about Western Digital 320GB MyBook Premium Ext Combo Hard Drive

1 Answer

Wrong Power Adapter

I Brought my WD book to my friends to transfer stuff to her computer and apparently i grabed the wrong power adapter and i was using her Laptop Charger on the WD. It worked for about a week and then randomly would not be reconized by windows anymore ( even though all the power and leds work and i can still shut it off by holding down the button and then turn it on again). The Laptop Charger Is putting out 19V with 3.42A did i just completly trash my WD Mybook?

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 43 Answers

Yes.If the voltage range exceeds the limit,"astalavista baby."
If the voltage is was below recommended,try plugging in Power Only,turn on,leave for a minutes.This should adjust the voltage regulator back to normal.

Posted on Feb 04, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Wd 1600 not working


Western Digital My Book hard drives use USB 3.0 and USB 2.0 speeds to transfer data from the hard drive to the computer and vice versa. When your My Book external hard drive is not performing properly or not turning on, you can troubleshoot the problem before sending the hard drive back to the manufacturer. Correctly powering up and installing the My Book are essential for transferring information and avoiding corruption.

Run your fingers up and down the power cable that connects to the back of the My Book hard drive and the wall outlet in your home. Feel for breaks or tears on the cable and replace the cable if needed. Check the pin on the back of the hard drive where the power cable meets the drive. Make sure the pin is straight and will make contact with the power cable properly. If the pin is bent, send the hard drive to Western Digital for repair. Plug a different device into the power outlet you are using to make sure it works properly. Use a device that you know powers on correctly. b> Slow Transfer Rates b> Open your computer's tower and check over the PCI adapter card that gives you the ability to achieve USB 3.0 speeds. Make sure that the adapter card is installed correctly per your manufacturer's installation manual. If the PCI adapter card is not installed correctly, you will not be able to transfer data in the 3.0 speed. Disconnect any other external hard drives connected to the system. When two hard drives are connected via USB, they share the transfer rate bandwidth and slow your transfer speeds down. Run a Windows Update to change the USB driver on your computer. Click "Start" then "All Programs" and then "Windows Update." Run the update and choose your correct USB 3.0 driver from the list. Click "Install" at the bottom to install the driver. Hope this helps.

Jan 05, 2013 | Western Digital My Book Essential Edition...

1 Answer

My WD My Book 500 GB is not recognized by the computer, gets hot and vibrates


An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

Note that W.D. has a "Customer Loyalty" program -- you can buy a new W.D. device, through the W.D. web-site, at a significant discount.

There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files. For example, see: https://services.seagate.com/index.aspx?lng=en-US for a "no data - no charge" guarantee.

Nov 18, 2010 | Western Digital My Book Essential Edition...

1 Answer

It won't power on. Was fine 2 weeks ago when last used. I have tried different electrical outlets.


An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

Note that W.D. has a "Customer Loyalty" program -- you can buy a new W.D. device, through the W.D. web-site, at a significant discount.

Nov 08, 2010 | Western Digital My Book Essential Edition...

1 Answer

Hi there, i have a wd elements 1.5tb i lost my power adapter,is it possible to get one.and what will be the price,,?


Although it is possible, it's is more likely someone will sell you the wrong adapter. There are so many drives on the market and almost no standards. You're safer bet would be to take the drive to a local PC shop and ask the technicians there to move the hard drive in the chassis you have to a new chassis which will come with it's own power supply, this is usually a safer way to procede.

Chris

Sep 20, 2010 | Western Digital Elements powered by WD 320...

1 Answer

The adapter to my Western Digital Book does not respond


The monitor requires a adapter with a current output of 4 amps. but the Western Digital Book adapter can only supply 2 amps (half the current required by the monitor).
This means using the WD adapter on the monitor will stress this adapter beyond its capacity and continual use of this adapter on the monitor will cause it to fail and/or switch off if it has overload protection.
If you are having problems with the 2 amp adapter on the WD Book, then the power adapter could be faulty or it maybe OK when the adapter cools down.
I suggest you get a 12 volt 4 or more amps adapter for the monitor.
You may need an adapter for the WB book too if the adapter is faulty.

Dec 06, 2009 | Western Digital My Book Essential Edition...

1 Answer

My wd 500 gig external hard drive keeps blinking and my computer doesnt recognize it. whats going on?


How do you have it connected to your PC? USB or Firewire? try plugging it in to different slots or try plugging it in on another computer to further isolate the problem. some external drives requires power adapter to work so make sure that you're using the power adapter if it comes with the device. if not, there might be something wrong with the device specially if it was working before

Jul 17, 2009 | Western Digital My Book Essential Edition...

1 Answer

I lost my power cord for my western digital notebook. Does anyone know where I can get a new one?


Best bet is to buy a used one on eBay, but barring that you can simply have your local computer shop transfer the WD harddrive into a new shell with a new power adapter for less money in most cases.

Chris

Jul 06, 2009 | Western Digital My Book Essential Edition...

1 Answer

I can't locate my power adapter for my WD storage devivce


they all use 12V , so just get any 12v transformer that fits
the amp is i think 3.1amp or near.

Mar 04, 2009 | Western Digital My Book Essential 500GB...

1 Answer

WD Notebook Hard disk power problem


The power cord connects to a little circuit board inside the case, and the hard drive itself connects to the board. I would think that if you damaged anything it would be the board but not the drive. You could try taking the drive out of the case and connecting it directly to your computer (or you could get a computer shop or computer geek friend to do it if you don't feel up to it). If the drive itself isn't damaged you will be able to read your data.

Dec 04, 2008 | Western Digital My Book Essential Edition...

Not finding what you are looking for?
Western Digital 320GB MyBook Premium Ext Combo Hard Drive Logo

Related Topics:

286 people viewed this question

Ask a Question

Usually answered in minutes!

Top Western Digital Hard Drives Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Mark Taylor
Mark Taylor

Level 3 Expert

728 Answers

joecoolvette
joecoolvette

Level 3 Expert

5660 Answers

Are you a Western Digital Hard Drive Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...