I Brought my WD book to my friends to transfer stuff to her computer and apparently i grabed the wrong power adapter and i was using her Laptop Charger on the WD. It worked for about a week and then randomly would not be reconized by windows anymore ( even though all the power and leds work and i can still shut it off by holding down the button and then turn it on again). The Laptop Charger Is putting out 19V with 3.42A did i just completly trash my WD Mybook?
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Re: Wrong Power Adapter
Yes.If the voltage range exceeds the limit,"astalavista baby."
If the voltage is was below recommended,try plugging in Power Only,turn on,leave for a minutes.This should adjust the voltage regulator back to normal.
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Western Digital My Book hard drives use USB 3.0 and USB 2.0 speeds to transfer data from the hard drive to the computer and vice versa. When your My Book external hard drive is not performing properly or not turning on, you can troubleshoot the problem before sending the hard drive back to the manufacturer. Correctly powering up and installing the My Book are essential for transferring information and avoiding corruption.
Run your fingers up and down the power cable that connects to the back of the My Book hard drive and the wall outlet in your home. Feel for breaks or tears on the cable and replace the cable if needed. Check the pin on the back of the hard drive where the power cable meets the drive. Make sure the pin is straight and will make contact with the power cable properly. If the pin is bent, send the hard drive to Western Digital for repair. Plug a different device into the power outlet you are using to make sure it works properly. Use a device that you know powers on correctly. b> Slow Transfer Rates b> Open your computer's tower and check over the PCI adapter card that gives you the ability to achieve USB 3.0 speeds. Make sure that the adapter card is installed correctly per your manufacturer's installation manual. If the PCI adapter card is not installed correctly, you will not be able to transfer data in the 3.0 speed. Disconnect any other external hard drives connected to the system. When two hard drives are connected via USB, they share the transfer rate bandwidth and slow your transfer speeds down. Run a Windows Update to change the USB driver on your computer. Click "Start" then "All Programs" and then "Windows Update." Run the update and choose your correct USB 3.0 driver from the list. Click "Install" at the bottom to install the driver. Hope this helps.
Use only 12v adapter for your drive...purchase same volt adapter...
Still not working remove the casing of iomega , connect it as internal drive on desktop ..
If it is under warranty pls go for service centre
You definitely want to keep the correct power adapter with the correct device. It may seem to work just fine but if the adapter does not have the ability to pull enough amperage, your device will eventually stop working. To be safe, if the voltages are identical, you should use the adapter with the higher amperage on either device. The devices only pull what amperage they need. If you plug in the wrong adapter and it has too much voltage then your device will likely be damaged also.
You can generally enter the information of the adapter (The information on the sticker, like "model dsa-31s fus") into google and you should be able to see what the adapter is for.
The monitor requires a adapter with a current output of 4 amps. but the Western Digital Book adapter can only supply 2 amps (half the current required by the monitor).
This means using the WD adapter on the monitor will stress this adapter beyond its capacity and continual use of this adapter on the monitor will cause it to fail and/or switch off if it has overload protection.
If you are having problems with the 2 amp adapter on the WD Book, then the power adapter could be faulty or it maybe OK when the adapter cools down.
I suggest you get a 12 volt 4 or more amps adapter for the monitor.
You may need an adapter for the WB book too if the adapter is faulty.
How do you have it connected to your PC? USB or Firewire? try plugging it in to different slots or try plugging it in on another computer to further isolate the problem. some external drives requires power adapter to work so make sure that you're using the power adapter if it comes with the device. if not, there might be something wrong with the device specially if it was working before
The power cord connects to a little circuit board inside the case, and the hard drive itself connects to the board. I would think that if you damaged anything it would be the board but not the drive. You could try taking the drive out of the case and connecting it directly to your computer (or you could get a computer shop or computer geek friend to do it if you don't feel up to it). If the drive itself isn't damaged you will be able to read your data.