Question about Maytag MSD2454G Side by Side Refrigerator

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Maytag side by side, bottom freezer compartment had daily ice build up

The bottom of the freezer compartment slowly fills with ice, then every 2 to 3 days, ice builds up and water leaks from the freezer onto the floor in a big puddle. I remove the ice frequently, it just builds up again. I can's figure out where the drain is supposed to be - there is no drain in the bottom of the freezer compartment. A repairmen came out and fixed it and it was better for several months and then it started all over again.

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I’ve had my Maytag fridge for 8 years. But only this week did the same problem show up as cathy824 and lew223. When I poked a drink stirrer into the top of the drain hole, it was hard as a rock. Not knowing why condensate from the coils was not draining into the hole and tubing that would empty the water into the pan evaporator on the bottom of the fridge, I took everything apart in the back and messed around with the black rubber elbow at the other end of the drain plug. I shouldn’t have bothered, because what I finally did was to pour boiling, boiling hot water over the drain hole to melt the ice and gunk that was frozen solid in the drain tubing. While I was doing that, I poked the stirrer into the hole, washing the gunk down the drain and into the very dry evaporator pan. Keep pouring hot water into the drain hole until you’re satisfied that water can flow freely into the pan.

That solved the problem of condensate water freezing on the bottom of the freezer and running onto the kitchen floor. Thanks to lew223 for the fix! The fridge should be good for another 8 years now.

Posted on Feb 04, 2009

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I had the same problem with mine a couple of months ago. There is a drain which gets plugged. You have to remove the contents of your freezer, and then look at the back area of the freezer. The panel that's on the back is removable. Once it's removed, you will see a drain at the bottom. Mine was clogged up with debris, and was covered with ice. I poured warm water over the drain, soaked it up...did this a few times to melt the ice, then I worked at cleaning out the drain. Mine wasn't plugged too badly, I ended up having to blow air through the drain using my air compressor, to be positive that it was clear of debris. You could poke something down the drain, but it won't go very far because there is an elbow on the drain tube(visible on the backside of the unit itself)

If you get it cleaned out, it should be fine. Mines been great ever since I cleaned mine out...no more puddles on the floor.

Posted on Feb 18, 2008

  • jose morales Jun 11, 2012

    Had problem with ice build-up in floor of freezer of MFI2569VEB3 but by reading this I fix it thank

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1 Answer

Water is building up on bottom of fridge


If you have water build-up on the floor of the food compartment, or ice buildup on the floor of the freezer compartment, you are probably suffering from either a frost problem or from a clogged defrost drain.

Remove everything from your freezer, including all food and any shelves. Do not remove the icemaker (if installed.)
Look at and feel the panel covering the bottom or back of the freezer compartment. Is it thick with frost?
On top freezer models, are the holes in the top of the food compartment that lead to the evaporator choked with ice?
Is there ice forming on, or lots of water on the ceiling of the food compartment?
If the answer is yes to any of these questions, there's probably a defrost problem.
If you suspect a defrost problem, first remove any icemaker that may be installed. You will see a removable panel covering the entire back or bottom of your freezer compartment. There may be 6 to 10 or more screws holding it on. In some units there is a light socket attached to the panel; you'll see this arrangement most often in side-by-sides.

If you start to get an unusual buildup of ice in one particular spot in your freezer, especially beneath the icemaker, check for water leaks.
Water leaking onto the kitchen floor not traceable to one of the problems in Chapters 4 or 6 may be from a leak in the icemaker or door dispenser water system. Icemakers have a water solenoid valve mounted on the back of the fridge, usually behind the back bottom panel, and a water tube that leads straight up the back of the fridge to the icemaker. Door dispensers have a similar water solenoid valve with a water tube that leads beneath the fridge and into the door through a hollow hinge. If your fridge has both features, it's usually a dual water solenoid valve. It can be simple or not-so-simple to fix, but basically it's just a plumbing job.

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Is this a NEW refrigerator? If so then you have a valid warranty service request.

If it is not, there are 2 things that cause ice build up:

1. The ice maker water valve leaking by when the water valve is supposed to be closed.
You can prove this by doing the following:
a. Ice maker OFF
b. Remove the plastic line on the back of your unit at the rubber water fill tube connection. Place it in a bucket over night or for a day. If there is ANY water in the bucket the water valve is allowing water to leak by when it is supposed to be closed.
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If you need assistance with parts or anything else just respond here and I will gladly help you. I do ask that you include your model number in any future post so that I can pass you links and data applicable to your exact unit.

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