Have my grandsons tower here,the d drive is unable to read,and open.Have been trying everything i could think of,but.Still unable to get it to open when i put disk in drive.Not sure if he messed with the drivers or not.I've tried updated them,nothing.Tried reinstalling them,nothing.Not really sure what type his tower is,because it has several different parts.But they are all up to date.Everything works great,just cant open,or play disk when i put them in the drive.Even tried restore,nothing.Took it out,tried another one,still nothing. Any ideas on what or where to fix it?
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A 2Tb drive is most likely to be a SATA drive, so you can use a SATA cable and power connector in your computer tower. The case is just there to allow the power and data interfaces to be contained. Or just plug it into a hard drive dock.
I'm going to assume it safe to guess that you didn't perform the necessary steps to "safely remove the device" which enables the operating system to KNOW that you're not using it anymore, and kill voltage to it so that when you do yank that cord out, there's no data being sent to the drive, and there wont' be any problems.
IF you did just "yank the cord" then here's your problem.
More than likely, you didn't know that the drive was being written to or read from (just cause you can't see it doesn't mean it don't exist...AIR, for example) and you yanked it while data was being transmitted corrupting EVERYTHING on that drive, and even the drive itself.
IF you removed it while it was powered down, and it's not recognizing it anymore, then that opens up a WORLD of new possibilities for problems, could be something with your operating system, could be something with the firmware, the driver, or many other things.
Try to read the drive in different USB ports - or different computer entirely to see if the problem is limited to a particular USB port or computer. If the the problem follows the drive, there is likely a problem with the drive itself.
You should also try to gently push up, down, left & right on the drive while it is connected to the USB port. The thinking is that if there is a damaged connection in the drive, you might be able to complete the circuit while pressing in different directions. If you can get the drive to light up - you should try to copy all files from the drive while pressing on the drive in the direction that keeps it lit - until all files are copied. Once completely copied, the drive should be discarded as it is no longer reliable, unless of course, it is still under warranty.
Hi when you buy a hard disk you do not get instructions on how to change from FATS to NTFS. Your hard drive is set to FATS by default,which limits you tranferring files up to 4GB.If you changing to NTFS does 2 things. 1.you can transfer bigger files. 2. You will lose all data on the drive so you have to save any files to another drive ect To change to NTFS, go to Start then Right-click on My Computer and select Manage. Under Storage click on Disk Management. Now find your hard drive in the list and Right-click on it and select Format. Under File System change the Answer to NTFS and leave the Allocation Unit to default.Click on Perform Quick Format if you want. click OK and confirm your OK with losing all data on the drive,and your done. Regards Bill
The only thing I can think of to try is to actually remove the drive from the enclosure and connect to the computer internally. Of course that will void the warranty, but if you are technical enough to do that, it may work inside the computer.
In other words, the problem may not be with the drive, but instead with the enclosure.
Although I would guess the drive is shot, as it was writing to the disk when it was dropped.
Sorry to break it to you but it seems to be a normal trait of WD... Ive had 3 of them do that to me and I was never able to recover them. Best thing i can recommend is call the company and see what they will do to fix it.
I have the 80GB WD passport and it suddenly stopped working one day. The unit lights up but nothing else. Finally I cracked the case open and found, as I suspected, that the drive is simply a SATA laptop drive with a SATA-to-USB conversion card built in. I suspected that the card was **** so I disconnected it and used a USB hard drive adapter (http://www.tigerdirect.com/applications/category/category_slc.asp?CatId=3770&name=USB_Hard_Drive_Adapter) and I can read/write to the drive just fine. Best part is that the adapter I use has its own power supply so I'm not pulling juice through the USB cable for a SATA drive.
Even though mine "works" again I don't recommend these drives to anyone. They're just not sturdy enough or well designed.