Question about Philips HDD1630 MP3 Player

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Froze on the screen

My mp3 player when i on plug it from the computer it keeps telling me to plug into the computer

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  • xpx4ever Dec 01, 2008

    Mine will show "PHILLIPS" like it is supposed to, but it will show it longer than what it usually does. It will then show a screen saying "Connect to PC>" Then it stays on a screen that says "Start Device Manager." I formated the MP3 Player and I have tried resting it a lot. It will shut off and come back on but it will still freeze and it won't turn off until the battery runs out. I'll then charge it back up and the whole process will start all over again. I really need it fixed by tonite because I have a presentation due tomorrow and I have a recording on there that I need for tomorrow.


    -Brian Jordan

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Here's what you want to do:
1) Back up all music and picture files if possible
2) With the GoGear powered on, reset the player by holding the power on/off and volume + keys simultaneously until the GoGear shuts down
3) Turn the GoGear back on and see if message persists

If the "please connect player to PC" msg persists:
1) Connect GoGear to computer
2) Open Philips Device Manager (Start --> All Programs --> Philips in Windows XP if no shortcut on desktop)
3) Click on the Repair tab - see if there is a msg that says something like "to repair your player, connect GoGear to computer while holding the volume + button"
4)IMPORTANT: Disconnect the GoGear from the USB cable, turn the GoGear OFF, and then press and hold the volume + button; then, connect your GoGear to PC while still holding the volume + button (VERY IMPORTANT: this process will fix your player, but it will also delete all music and images you have stored on the GoGear) - do not let go of the Volume + button until a pop-up comes up saying that your player is being repaired

After the repair process is complete, your player should work fine - you will have to re-download all files to the GoGear.

-ThaMp3Doctor

Posted on Feb 04, 2008

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