a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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You will need to revive yuor phone by taking out all moisture trapped in. First of all do not turn on the phone, next, in order to take out all moisture
trapped in the phone: Dry the phone, battery, any accessory, etc. with
cloth and wrap each piece, phone and accessories, in newspaper. Place
a few handfuls of rice into a plastic bag and then place the wrapped phone in
the bag with rice. The newspaper wrapping avoids direct contact of rice
with your phone because the dust from the rice can get into the small areas of the
phone. The newspaper and rice will absorb moisture. Leave it there (with the
bag open) at least 24 hrs.
Here is a link for your phone at motorola. If you cannot get there by just clicking the link, then copy and paste. http://www.motorola.com/mdirect/manuals/e815VZW_9491A79O.pdf Or just copy and paste the main www.motorola.com
I have the solution!!! I personally know better than to buy a Motorola!! I had a RAZR V3 that is NOTHING compared to my Samsung T629!!! The solution is:NEVER BUY MOTOROLA!!!! I would definately recommend LG and Samsung! Koreans know how to please consumers!!!! Though I recently found out that Nokia is from New Zealand from watching Transformers.LOL I believe that MOTO focuses on the LOOK. I mean you have to admit that they do have pretty nice phones!!! SO PLEASE NEVER BUY MOTOROLA AGAIN!!!!
I have the same thing happening to me. Basically the screen sucks. I've had my phone just over a year so motorola no longer covers this phone under their warantee. What you can do is either contact your provider who may offer you an upgrade at a discounted cost or contact a local phone repair service. I got motorola's # from verizon at 1-800-331-6456 who does not have a repair service in my area. I could take 2 weeks and pay a $75 + dollar fee or just buy a new phone on ebay for less. Since it is only the screen the moto guy said you should be able to download the info to a computer and keep your contacts and photos, etc. Verizon might do this for you also.
quit using car charger it tells it is full when u know its not i bet it shows full charge even though u know its not play around with a video or the web it will decrease battery indicator then hook it up let me know if that worked cuz thats what i do and it works
I am sad to say that the voice recognition failure is permanent on most of the E815 phones. Your phone will likely never support voice dialing again, even though the cause remains unknown.
I too had the peculiar problem of pressing the voice button and hearing a beep, but no voice prompt ("Say a command"). When I researched the issue, I found a plethera of similar problem reports. Very few reported recovery after simply restarting the phone. I even found one report of Motorola tech support giving up and instructing the owner of the phone to have it replaced.