Question about Toshiba P25-S670 Notebook

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Keyboard and touchpad

The keyboard and touchpad are not working. I don't know how to get them to start working again.

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  • d_moneyderek Feb 04, 2008

    The device status says windows cannot lad the device driver for this hardware. The driver may be corrupted or missing(code 39). Im not sure what this means but how can I get my keyboard and mouse working again?

  • d_moneyderek Feb 04, 2008

    And my lad I mean load

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Have you attempted to use an external mouse? - USB - if so does that work?
if it does - Click on START - Control Pannel - Keyboard (& Mouse Respectively) - Click on the hardware Tab - Select the relevant Key Board, Click on Properties - this will give you a device status - if is is not working properly - click Trouble shoot & follow the onscreen instructions. - If is "Working Properly" click on Drivers - check your driver is updated, or roll back.

If you happend to be on a server and the keyboard and/or mouse have stopped responding - you will need to restart (The Server). Ensure that the Keyboard and mouse are on PS2 connections and not USB - the Severs do not like USB Connected Comms Devices. I have found if there are wireless mouse's &/or Keybourd's &/or any USB connected Mouse/Keyboard, they tend to somehow interfere with each other (i.e. the sever with one of the terminals) - only remedy I have ever managed to make work is restart.

Hope this helps

Posted on Feb 04, 2008

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Keyboard & sencerboad not\woring


If you mean the laptop keyboard and Touchpad are not working ?
the problem might be caused by the same issue for both.

Laptop keyboard and keypad not working

Laptop keyboards are a little more delicate than keyboards used in desktop computers. Hence they face more problems.

Normally, they are replaced when they render defective. However, most of these keyboard issues can be taken care of or even prevented by regular cleaning.

Common issues like, keys not working on your keyboard, having to press keys firmly to get the output or any keyboard typing issues, can easily be handled at home.


Sometimes you may find certain keys of your laptop's keyboard to not be working properly. You type those keys but there is no output on the screen or you need to press these keys firmly to get a result.

You face this problem if you accidentally spill any liquid substance on your keyboard, or due to dust accumulating on the inside of the keys, pressing certain keys really hard while playing games or even due to absence of lubrication.

Therefore you are supposed to maintain your laptop's keyboard by cleaning and lubricating it regularly.

Troubleshooting Steps


Locate the "Fn" key in the lower right or left corner of the laptop keyboard.

The "Fn" key typically has different colored text on it or the key itself is a different color.


Locate the function (F1 through F12) key at the top of the keyboard that disables or enables the touchpad on the laptop.


To start with, take out each key. Use a small screwdriver to carefully pry each key by making it loose.

As they become loose, keys will simply pop off.


Also, take out the rubber piece present under every key. Keep the keys and rubber pieces in different containers.


Once you have removed all keys from the keyboard, you will have to clean the keyboard from the inside. Use cotton swabs or ear bubs and slightly dip them in water.


Avoid getting them too moist, as excess water can damage the keyboard. Meticulously clean the whole keyboard using moist cotton swabs, laying extra emphasis on key spaces.

Now, start cleaning keys you had earlier removed and kept in the container. Use foam rubber and lighter fluid to clean each key alone.


This will help in removing any sticky substance present on keys. Apply any household cleaner on these keys and let them stay for about 15 minutes. After this, wash all the keys properly using hot water and let the keys dry completely.

The small rubber pieces which you took out earlier and kept in the container have to be thoroughly rinsed in warm water, after you have sprayed a household cleaner on them. Soak these rubber pieces up in paper napkins so that they dry quickly.

To lubricate the keys, place all keys (facing top-down) on a flat surface. Apply mild lubricant from all sides, on all keys and leave them to dry. Avoid applying too much lubricant instead go for a light coat.

Similar to the manner in which you lubricated the keys, apply mild lubricant on the keyboard surface and let it dry.

Once you have cleaned and lubricated all the parts, carefully reassemble the keyboard. Begin with placing all rubber components on the keyboard.


Next, fix all keys in their respective positions cautiously securing the wire in these keys. Use your finger and press down all keys, one at a time, firmly so that they fit properly in the slots. That is it.


The complete process will take you a maximum of 2 hours. Cleaning and lubricating the keyboard in the above prescribed manner once a year, can prevent many such situations.


Pressing the 'Function' key along with the 'Num lock' key (Fn + Numlock) or press the 'Function' Key along with the 'Shift' and 'Num Lock' key (Fn +Shift + NumLock). This will disable the lock and consequently solve your problem.

This was all about solving your laptop keyboard problems that you can try out yourself. After trying all the above given options, if you still find the keyboard still not working, you will have to take your laptop to a service center to get it repaired


Touchpad Not Working in Laptop


Most modern laptops come with a touchpad mouse built into the computer.

If you've tried to use the touchpad and the mouse pointer on screen is unresponsive, chances are that you or someone else has accidentally disabled the touchpad using one of the Function keys on the computer.


To fix an unresponsive touchpad on your laptop, reactivate it using the Function key on the keyboard.


This process is different for each computer manufacturer.

Locate the "Fn" key in the lower right or left corner of the laptop keyboard.

The "Fn" key typically has different colored text on it or the key itself is a different color.


Locate the function (F1 through F12) key at the top of the keyboard that disables or enables the touchpad on the laptop.


The key typically has an icon that resembles a touchpad with a finger touching it or a touchpad with a diagonal line through it.


Press both the "Fn" and touchpad Function key simultaneously to reactive the touchpad on your laptop.


Move your finger along the touchpad to verify that it works.

Press the combination at any time to disable the touchpad again.


Hope this helps

Nov 22, 2012 | PC Laptops

2 Answers

Keypad doesn't work


Keypad or the Touchpad? Are you saying your keys don't work or is it that the mouse pointer is frozen and not working?

If it's the touchpad and mouse pointer:
I think you have the Touch Pad disabled. You can toggle the touch pad between enable and disable by a couple of ways depending on the manufacturer. On some at the very top of the touchpad there might be a button in the middle that you can press that toggles the touchpad. On others it might be a sequence of key strokes. For example you might have to Press and Hold the ALT or FN key then hit the corresponding key at the top of the keyboard that toggles it. Most times the correct key to hit will have the icon of a finger pointing at a square area that represents the touchpad.

If it's the Keyboard:
Maybe your keyboard has been hijacked by a virus or infection. Maybe you spilled a liquid on the keyboard. Maybe the keyboard cable needs to be reseated ( taken out and put back in).

Have you tried your keyboard in Safe Mode? Boot into Safe Mode and see if the Keyboard works, if so you know you have a virus or infection.

Go to www.google.com and in the search box type:"download.cnet.com" (without the quotes). Click the link to goto the site and look on the left side when the site opens up and you will see agray area that says FIND SOFTWARE. In the white search box under FindSoftware type: "Virtual Keyboard" (without the quotes) and click themirror to search. When the search results come back look for FREE VIRTUALKEYBOARD. Download and Install it. It's totally FREE. Alsouncheck anything that pops up other than the license agreement during thedownload and installation. You only want the Free Keyboard and not theother junk.

You can use it to solve your keyboard problem. Just open up whatever it is youwant to type on such as the web address in an browser, a word document, etc.,then open the Free Virtual Keyboard and it will sit on top of whatever you weredoing. You can move it around so that it is not in your way also.

Apr 18, 2012 | Gateway LT2021u Netbook

1 Answer

My loptop touchpad (mouse) had a problem, it's lock i didnt know how to open it again..


Hi
To fix an unresponsive touchpad on your laptop, reactivate it by using the Function key on the keyboard and the Fn key.
This process is different for each computer manufacturer.
If unsure which Function key enables and disables the touchpad, try each one at a time and then
attempt to use the touchpad after each one.
A...Locate the "Fn" key of the laptop keyboard.
The "Fn" key has different colored text or the key is a different color.
B...Locate the function (F1 through F12) key at the top of the keyboard that disables or enables the touchpad on the laptop.
The key typically has an icon that resembles a touchpad with a finger touching it or a touchpad with a diagonal line through it.
C...Press both the "Fn" and touchpad Function key at the same time to reactive the touchpad on your laptop.
Move your finger along the touchpad to verify that it works. Press the combination at any time to disable the touchpad again.
Note: Mac computers use "F2" to enable and disable the touchpad.
Please take time to rate me

Sep 04, 2011 | IBM ThinkPad T43 Notebook

1 Answer

Keyboard/touchpad problems


have u rechecked as to whether u connected the touchpad's connections back after u disconnected them or did u disconnect them accidentally during ur working wid da hardware?... for the keyboard issues i would ask u to reinstall the driver for the keyboard and try the same for the touchpad too... dont thank me yet but try these first and if it does work then u may thank me... until then best of luck....

Jun 15, 2010 | HP Pavilion dv9000z Notebook

1 Answer

Dead keyboard and touchpad at login prompt


Try downloading ubuntu linux live cd. You can boot directly into linux without installing it. See if your keyboard and touchpad work in there. If not then it is a hardware problem. If it does work you may want to consider backing up your files and reinstalling windows.

Dec 04, 2009 | Acer Aspire 3050-1733 Notebook

1 Answer

Keyboard and touchpad stopped working


Just check that your computer is not attacked with any virus. You can use Avira Antivir for best free antivirus. http://free-av.com and install spyware terminator for checking any spywares.
If you dont have any virus or spyware then check the drivers. Just go to device manager in your system and check that drivers are installed or not. If not install it once again.

I cant give you exact solution because the question looks generic.. If any of the above is not helpful to you then please get back to me.

Jun 16, 2009 | PC Laptops

2 Answers

Aspire 5100 and aspire 9100


I'm not sure I understand completely the problem you are having with your Aspire. However, it seems you are having problems with keyboard, touchpad etc.

One thing I realized a few months ago, mine started going crazy. I searched the web all over and found that REMOVING the battery completely solved the problems with the keyboard and touchpad problems.

I have to use mine without the battery in. Only plugged in.

Try removing the battery, leaving it out, plugging in the power supply and see if that does not fix the craziness of the touchpad and keyboard.

Good luck!

Dec 11, 2008 | PC Laptops

1 Answer

Toshiba satellite touchpad & keyboard stopped working


As I understand your keyboard is now working and your usb mouse. But the touchpad does not work.

Have you or someone opened up your laptop recently? If so it is possible the touchpad was not connected properly.

Can you please post the exact name of your laptop. I'll see what else I can figure out for you.

Oct 03, 2008 | PC Laptops

1 Answer

Touchpad dead, keyboard erratic


Go to my computer, right click>properties>hardware tab>device manager, then look down the list for mice and pointing devices, click the '+' sign and right click on your touchpad and select uninstall, do the same on the keyboard line and then restart the pc.

Both touchpad and keyboard will be reinstalled and then ready to use again as it should be back to normal

Sep 10, 2008 | Acer TravelMate 4001WLCi PC Notebook

5 Answers

Keyboard + toucpad freezes


Might seem ovious but you may want to try Acer support and look for a new Driver.. Also check under Control Panel...Mouse options... and also check device profiles to make sure windows isn't loading a "docked profile which may disable touchpad and laptop keybaord use.

Feb 21, 2008 | Acer Aspire 5670 Notebook

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