Question about Toshiba P25-S670 Notebook

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Keyboard and touchpad

The keyboard and touchpad are not working. I don't know how to get them to start working again.

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  • d_moneyderek Feb 04, 2008

    The device status says windows cannot lad the device driver for this hardware. The driver may be corrupted or missing(code 39). Im not sure what this means but how can I get my keyboard and mouse working again?

  • d_moneyderek Feb 04, 2008

    And my lad I mean load

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Have you attempted to use an external mouse? - USB - if so does that work?
if it does - Click on START - Control Pannel - Keyboard (& Mouse Respectively) - Click on the hardware Tab - Select the relevant Key Board, Click on Properties - this will give you a device status - if is is not working properly - click Trouble shoot & follow the onscreen instructions. - If is "Working Properly" click on Drivers - check your driver is updated, or roll back.

If you happend to be on a server and the keyboard and/or mouse have stopped responding - you will need to restart (The Server). Ensure that the Keyboard and mouse are on PS2 connections and not USB - the Severs do not like USB Connected Comms Devices. I have found if there are wireless mouse's &/or Keybourd's &/or any USB connected Mouse/Keyboard, they tend to somehow interfere with each other (i.e. the sever with one of the terminals) - only remedy I have ever managed to make work is restart.

Hope this helps

Posted on Feb 04, 2008

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