Question about Kenmore 24032\24036 Top Load Washer

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Brand new Kenmore washing has burning plastic smell

We are on our third washing machine in one week. The last one was completely ruined upon delivery - from ApplianceSmart. Needed new transmission, stuff was jammed, apparently dropped, etc. We returned it and went to Sears to buy a Kenmore.

They delivered and installed it today, and I am again smelling that burning or hot plastic smell when the cycle goes from rinse to spin.

How can the same thing be happening to a brand new washer the day I get it? This is my third washing machine in one week that hasn't worked from the start......

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  • 2 more comments 
  • muhlenthaler Feb 04, 2008

    But how can the actual washing machines be defective every time?

  • muhlenthaler Feb 04, 2008

    Woops - sorry. Accidentally clicked inappropriate thanks for trying helpful FixYa. Didn't mean to ;)

  • muhlenthaler Feb 04, 2008

    Well, let's see if fourth time is a charm..........

  • Anonymous Mar 13, 2014

    I purchased a samsung washing machine on the 27/01/2014 and was dlivered on the 1st of February.I was asked by the delivery team to sign , which I took was for the delivering of the machine.The drivers and myself realised that the program s knob was missing on the machine, thus the machine was taken away without the instalation.They told me to be by my telephone and someone from their depot will telephon me about the machine. I wauited for almost the whole day, but this did not happen. I went back to the local shop where I purchased the appliance and told them that the appliance was not installed due to the fault and that someone was going to telephone,but this has not happened. The shop telephoned the depot, but could not get the response.I was asked to come back the following day and the same thing happened. I went back on Monday and when the shop telephoned the depot,they were told that it is recorded on their data that the machine was delievered, installed and was working before the delivery men left. I told them that the machine was delivered, and I signed for the delivery ,but it was not installed,
    The shop told me that they will find out what happened to the machine, because the machine was not in the depot and the data on their system showed that the machine is in my possession. I gave the shop a week to find what happened to the machine as I need the washing machine.I wrote to the shop, and to Curry Pc world to refund my money but each time they kept saying the same thing to me that they cannot do anything about it because their data showed that I have signed for the installation of the washing machine and that the machine is in my possession. I took a picture of my old Hotpoint washing machine which I have still got and sent it to Currys to show them that it is not the Samsung washing machine which is in my house. I have sought advice from consumer advice and they have told me to keep writing to currys/pc world. I have written more than 4 letters and spoken to Curry/pc world on numerous ocassions,but it is always the same answer that their system and the warehouse is telling them that the machine was delivered, installed and was working and I signed for this,therefore they cannot do anything about this. the .I have asked my bank whether they can get the money back from currypcworld since I used a debit card, but they told me that unless I have got any documents showing that the machine is in my possession, they could not. Surely Curry/pc world and the delivery men have used my signature to falsify data,which is fraud and stealing from me.
    I am really desperate and do not know what to do as both my husband and I are pensioners and do not have funds to take legal action against Curry/pcworld.



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Posted on Feb 04, 2008

  • Karl Whisenand
    Karl Whisenand Feb 04, 2008

    Thats ok. I don't take much of life serious anyway.

    I get worse from my wife.

    remember ,the front loaders have been a fiasco ,and top loaders are not
    far behind. the makers of electronic devices have it too easy
    delivering junk that can barely last 1 year. without impunity.



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I have a Kenmore series 90 washing machine, Model 110.26902691. I changed the motor coupling last week and after being proud of my work, I was able to complete one cycle before I started to smell a burning...


Considering the info you`ve provided, specific to the history of replacing the drive coupling. You stated that right after replacing the coupling it started to smoke or as you said "I started to smell a burning smell". Can you identify if it was electrical, or was it rubber/plastic ?

I`ve seen these coupling`s when not put on correctly start to rub against the motor or the transmission, you might want to double check your work with installing the coupling.

Aside from that it could possibly be the motor, but if it agitates and manages to advance through the wash & rinse cycle up to the spin, I`d be skeptical of a motor problem. You should check to make sure the lid switch is being fully closed, in the event it isn`t closed properly the unit will do everything except spin.

Hope that help`s. Good luck.

macmarkus :)

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Sears parts site!retrieve.pd?pop=true&modelNumber=110.24922200&pop=flush

Go to the sub section with the brake/clutch/motor/gearcase and item # 13 is the motor coupler between the motor and transmission.

It has three parts. 1. A plastic piece with three prongs fits on the transmission input shaft. 2. A plastic piece with three prongs fits on the motor output shaft and 2. a RUBBER grommet with 6 holes fits between them.

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Remove the rubber piece and pry off the two plastic pieces. Fit the new plastic pieces on the transmission and motor shafts. Replace the mounting plate. Carefully line up the six holes as you put the motor back on.

Replace the motor mounting clips, the pump and clips and cabinet.

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