This appears to be a common problem as I peruse these threads, but I'm at a loss what to do. Basically the blue ring is the only thing that goes on. I have tried pressing record and menu button when locked , "Welcome to recovery mode " does comes on, I plug USB cable in but my computer but it will not recognise it. I have downloaded e200w01.00.12 tool but to run this program my computer needs to recognise player first. What do I do ? Any help would very much appreciated Frank
An expert who has achieved level 2 by getting 100 points
An expert that got 5 achievements.
An expert who has written 20 answers of more than 400 characters.
An expert who has answered 20 questions.
Re: Sansa e200 mp3 player not starting
You can enter recovery mode by first: Making sure the player is off Push the hold switch towards the headphone jack so you see orange Press and hold record on the left of the player With record still being held down, plug into the computer Once you see welcome to recovery mode on the screen of the player, let go of record At this point you can reload the manual firmware. You will probably need to contact sandisk so they can give you the link to the file.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
I was having a problem with my player and after a little back and forth they showed me a back door to recover the system:
If your Player wants you to start in recovery mode
1. Activate the "HOLD" function 2. Press "Rec" and hold, while ath the same time pressing "ON/OFF" button and hold.
After some seconds of pressing there appears a screen reading: Recovery mode: Connect cable Now connect to your PC. A folder 16mbFORMAT will appear under 'My Computer'. Call SanDisk technical support for the most up to date firmware files. 1-866-SanDisk
Note: The firmware is available online via links in their forum at http://forums.sandisk.com/sansa/
There are currently 2 version of the e200s, make sure you get the proper firmware for your version.
Copy the .MI4 file from the zip to the 16mbFORMAT folder.
The one thing I don't see mentioned in thread is to format the device completely, create a new directory called "sansa.fmt" in the 16mbFORMAT folder. Then, unplug the usb cable from your computer. Powering down will not reformat.