Question about Philips SA6025 Digital Media Player

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My mp3 payer is si stupid

The mp3 player won't let me sync certain songs what's wrong with it? should i take it back?

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The device itself is not faulty. This is Microsoft's fault, not Philips'. Some of the songs may have Digital Rights Management (DRM) encoding that the SA6025 will not support. You can right click on the trouble music file, select "Properties," and select the License or Digital Right tab - look for the msg: This file is not copyright protected. Find out if the songs that CAN'T be transferred have this message. If so, then click on acquire digital rights (or some variant of that phrase). If the files tha CAN'T be transferred DO have Digital rights protection, then you must save the files in a different format that is stripped of DRM encryption.

Before going through ths elaborate process, start simple. Disconenct the GoGear from the computer, let the goGear upate, and then reconnect the goGear to the computer and resync - if that fails, pay attention to the above paragraph.

If the above is not helpful, send me a reply through the FixYa website (not my personal e-mail address) and I can give you additional information.

-Tha Mp3 Doctor

Posted on Feb 04, 2008

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