SAP I have Two problems 1: Only certain channels have good sound quality, the ones that dont have good sound quality sound like they are on really low volume but when you turn them up, you only get static and it still sounds soft 2: Somehow I turned on the SAP on my TV and I cant change it back and its only for the one channel that has sound. some of the channels have no sound, only static. This is new problem that only just started although the sound has been low on some channels for awhile. I have changed batteries and tried a different control with no luck.

Hi Suezie,

The problem is most likely your SAP being turned On.

SAP was created for audio programing including translations into a 2nd language. On nearly all sets, the SAP being ON will essentially select an alternate audio stream and will de-select or mute the main audio from the channel your are viewing. However not all TV stations have SAP enabled.

I am the Chief Engineer of a TV station in Denver, CO. We are not using SAP so if you selected SAP while watching my station you would get noise or static. There would not be any audio there.

Go to the front panel of your TV and select the "MENU" function. Step through the menus to Audio features and De-select SAP or Enable your main audio and this should take care of the problem. Alternatively you might be able to unplug your set for a period of time and it would reset itself. I used to get calls from elderly viewers when the set wouldn't pick up the UHF TV stations anymore. These were always after a power failure and the set had defualted to factory settings,

Different set manufacturers use different menu schemes and withou a password feature, these menus are so simple a small child playing with those fascinating buttons can change them for you to something you really don't want.

Good luck and write back if you can't find it. The set manufacturer and model number would help me look up a menu tree for your TV set.

Thak you,
Bernarr Howell

If you can get to the setup menu you should find the sap settings under audio or something similar, deselect this. SAP is for alternate language/or alternate audio signal that are broadcasted for the channel you are tuned to. Sometimes there is an AM radio broadcast for some SAP broadcasts, but more often there is no audio broadcast. Hope this helps and please let us know if it does.