Shampo system I have checked the filter. still getting lots of water and no suds. help.

If you are using the correct shampoo then the tank my need to be replaced. They will clog if tank wasn't cleaned after last used. Check that the dial is open and both filters are in place , add water and shampoo and test without the hose connected . If you still have no suds coming out then just order a new tank.

The only thing I have seen cause anything like this is a high suds level in the waste water container. Usually caused by using pre cleaners on spots on the fabric. Those pr-ecleaners, i.e. Resolve, etc. create a LOT of excess suds in the waste water that can be sucked up in places they shouldn't be.

I would ensure the brush roll is rotating, this should distribute the suds evenly, check the belt is on and engaged and rotating.

The Kirby G Dimond edition needs to use the genuine Kirby shampoo solution below:
Kirby Allergy Control Shampoo - 32 Oz. Kirby Part # 252702 - Free Shipping

Also available in a gallon size.

make sure u put the exact/right instructed amount of soap in the tank.....after each room, wash & clean tank filter. open tank all the way.....pull back slowly. if too much foam...adjust tank knob.

The suds screen is not there or is somewhere in hose elbow. Click HERE and read the tip about installing the suds screen.

If you want to see where the screen is supposed to be installed - see out Kirby shampooer manual HERE.

Good Luck
Rocky
:-)

The sponge filter is in the large opening on the underside of the kirby shampoo tank. It is where the shampoo tank connects to the kirby. The cap the manual is referring to is the shampooer tank cap. It looks like a cup.

If the mesh screen in the hose is in place (try pulling it out of the hose and seating it in the tank where the hose connects.) and you're still having very little suds...(I'm assuming you're using Kirby shampoo as well)...I would suggest going slower when yours "laying down suds". And lower the shampooer head all the way to its lowest setting. I have found if there are a lot of oils in the carpet, the emulsifiers in the shampoo break down quickly and make the suds "disappear".

Be sure to go back over the carpet with the tank in the off position to scoop up any excess moisture. If excessive oil (from cooking, barefeet, and pets are main causes) is the cause of the lack of suds, numerous shampooings will rectify that situation.

Hope this helps!!

On the shampooer tank, remove the screen cap from the little hole that the shampooer hose plugs onto. Clean the screen and make sure that it is not plugged up with debris. Make sure that the screen is securely glued to the cap all the way around the edge. (they sometimes come loose and this will cause the absence of foam) That little (approx. 1 inch diameter) screen is the main ingredient for the foam. The screened cap should fit firmly onto the outside of the little hole in the bottom of the edge of the tank.
If none of this helps, remove the round sponge and look at the holes in the white plastic circle. Turn the on/off foam valve and make sure that the holes open up when the valve is turned to "on". You can purchase and replace the on/off valve if it turns out to be the problem. You can also buy a replacement tank if you're not inclined to mess with it.

If you need another shampooer manual, check out my guide....

http://reviews.ebay.com/KIRBY-CARPET-SHAMPOOER-INSTRUCTIONS-MANUAL-DIRECTIONS_W0QQugidZ10000000004594992

Hope this helps...
Marci

there is a little plastic round piece with a mesh screen that should go on the hose part of the shampooer that connects to the tank...make sure that its seated properly since it's this mesh screen that produces the suds

this site may be helpful
http://reviews.ebay.com/KIRBY-CARPET-SHAMPOOER-INSTRUCTIONS-MANUAL-DIRECTIONS_W0QQugidZ10000000004594992

make sure the brushes on the shampooer head are spinning and that you have the shampooer head lowered all the way down to its lowest setting. Also...shampoo at a slower pace than you would move when vacuuming...when both putting down the suds on heavily soiled areas and scooping them up. The more oils in the carpet, the less suds you'll see when the shampooer is working properly. one more thing that may be mentioned in the guide is the little round sud screen that attaches to one end of the shampooer hose...make sure that little mesh screen is there and seated properly. It is what produces the suds from the shampoo solution.