Question about Tomtom GO 910 GPS Receiver

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Tomtom 910 help please

Ive tried everything but throwing it in the road and running over it. It will not connect to my computer. Ive tried different usb ports ,resetting it, holding the power button . when i turn it on i get the splash screen with a picture if the tomtom and a flashing red and white x and nothing else.. when i plug it in the computer a little loading icon that says formatting pops up after about 5 to 10 min it goes away and shows a connected tomtom picture and i still cant get to do anything.

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  • splash82 Feb 09, 2008

    same problem as jumpdown82. can anyone help please?

  • jumpdown82 Feb 11, 2008

    I have both and both are installed. I called tomtom and after about 20 mins got on the phone with a rep and she is mailing me a box to send my unit in for repair or replacement. Last purchase of a tomtom.

  • drmed Mar 23, 2008

    I cannot get my computer to recognize the TomTom. I have installed, uninstalled and reinstalled TomTom Home, and have reset the TomTom several times. Mine gets stuck on the screen with the hand and the red X with a little "formatting" in the top left corner. Then it switches to the little picture of the unit, and will do nothing else.

  • carlos54 Jun 01, 2008

    Similar, but the other way round, it connects to the PC (no problem), but when i connec it to the windscrenn mount, its telling me to connec to the PC, if i say 'no' the tomtom voice does NOT come out.!!!!

  • martinwotton Nov 26, 2008

    after downloading the most up to date program as recomended by tom tom.
    It does not have the option to use the cars radio to talk but does in juke box

  • Anonymous Feb 07, 2009

    my tomtom reads no maps after regestering it on my computer

  • mad monkey Feb 12, 2009

    TomTom won't work in car. It just displays the dreaded white cross in a red circle. I tried to connect it via usb to my computer but the computer can't see it. Tried resetting to no effect. This is the second time this has happened. The first time was straight out of the box! For the amount of use it has had I think this is one of the worst purchases I've ever made.



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Hard drive is connected up side down.

Posted on Feb 08, 2009

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1 Have you got Tom Tom home installed on your PC?
2 Have you got Tom Tom in the home 'cradle' with the usb lead attached?

I have both and have no proba at all

Posted on Feb 07, 2008


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2 Answers

Tom tom go 910 red cross flashing wont re set

Well i am writing this wile I am trying this out...
I have a TomTom Go 910 that has a RED CROSS FLASHING on the bottom corner, what I have found is that if you have backed up your TomTom Go i maybe able to reset the TomTom Go on my computer but if you havent you may have to find on try finding one on google but i have a TomTom Go 910 you can download the 910 on

after you found the back-up you can connect your TomTom Go to your computer using the USB provided from your TomTom Go, replace the doggie file with the new one, then this should change it back to the FIRST update given...

(WARNING >> PLEASE scan the file befor you put it in your TomTom Go it might contain a very very evil virus<< WARNING)

Jul 12, 2010 | Tomtom GO 910 GPS Receiver

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Nothing happens when i plug my usb cable into my computer with the tomtom ONE

start tomtom home if it does not start automaticlly when you turn on your tomtom and connect it to your computer..if you dont have tomtom home, you can get it HERE.

if its still not connecting try another usb cable although im not sure in that one disconnects from the home dock on the 910

( i assume your using the home dock because thats the only way a 910 will hook up to a computer)

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Nov 04, 2009 | Tomtom GO 910 GPS Receiver

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Tomtom 910

reset button located where the mount goes use paper clip to reset, then connect to computer and download updates

Aug 13, 2008 | Tomtom GO 910 GPS Receiver

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My tomtom 910 will not charge

Might be the contact of the charger. That's my fault after years of usage

Jul 27, 2008 | Tomtom GO 910 GPS Receiver

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Tomtom 910 flashing white cross

Go to TOMTOM website and reinstall driver. If that doesn't work, try a different USB port.

Jul 12, 2008 | Tomtom GO 910 GPS Receiver

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Tomtom 'Mount to the car screen'-travelling voice fails

Are you using a generic charger? or the official TomTom one? While they might all be 12v output (car)- 5v input (unit end) they are different ampages etc. If you are using a generic car charger then a lot of GPS units consider it to be a computer and so goes to docking/sync mode.
The unit may only sound the voice properly if you running off a tomtom charger.

Jun 01, 2008 | Tomtom GO 910 GPS Receiver

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Hold the button down for at least 5 seconds then let go.

May 20, 2008 | Tomtom GO 910 GPS Receiver

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Problem with conection tomtom 910 to PC

Complain to Tom Tom ,you may have a lemon,look for law suit soon

Feb 22, 2008 | Tomtom GO 910 GPS Receiver

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Tomtom 910 will not connect to computer

Had a similar problem with my GO 930, i.e. it would not connect to the PC. As several people have suggested, it appears to be a problem with the docking station connection. I found, by trial and error, that this works for my system (so far, every time):

Remove GO from docking station.
Switch on and allow to boot up.
Place FIRMLY in docking station
The Go should now recognise that it is linked to a PC and will ask if you wish to connect.
Proceed as normal.

As mentioned, my sytem is a 930, so this may not work for 910s.

Feb 03, 2008 | Tomtom GO 910 GPS Receiver

2 Answers

Sat Nav

you've fully charged it i assume, then i would return it to where you purchased it.

Jan 10, 2008 | Tomtom GO 910 GPS Receiver

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