Question about Western Digital Passport WDXML800UE (WDXML800UETE) 80 GB Hard Drive

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Wd passport external hard drive

Its says USB device not recognized on my laptop and my desktop computer?

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  • ianmacd Feb 15, 2008

    My WD Passport hard drive is not being recognized by my PC. Works on other PC's with Windows XP.

  • kburson Mar 03, 2008

    I have a USB 2.0 PCI card. I have no problems with other USB 2 drives, why this one?

  • gaurav211 Jul 31, 2008

    usb won't recognize my wd passport 80gb in winXP

  • spharlo Mar 06, 2009

    I plugged my ex had drive into my mac and then nothing!! all i get is slight clicking comming from the ex hard drive but no signals or icons on the screen.  whats up?

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Is your labtop usb 2.0 ready

Posted on Feb 03, 2008

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Cant see my passport external drive on new windows 8 laptop


Try unplugging from usb and plugging it back in. Also, you may need a SAS driver for your computer to recognize the drive. Some drives have internal encryption and require a driver before the computer recognizes them. Check the Mfg website to see whether this drive requires one.

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My computer says "USB device not recognized" when


You are likely missing the drivers. If you really need to get it open, plug it in, find the drive, right click and select explore. This MIGHT work; i'm not entirely sure.

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I have a 500gb WD My Passport external hard drive not connecting


1. Go to Start>> Right click My Computer>> Manage>> Device Manager 2. Expand the USB Controller section 3. Right click and Uninstall all of the listed USB devices 4. Reboot the system

Mar 11, 2010 | Hard Drives

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MY PASSPORT ESSENTIAL WD1600ME-00 is not recognized by plug-and-play in either of my HP Desktop Windows computers (One with XP, one with VISTA). Power light comes on when attached to any USB port. Device...


You run MS Windows Update to download and install the latest OS updates. Your WD external HDD should be detected after OS update.

For non updates system, try to connect WD to the USB Port where it worked before. If you have 4 USB ports for instance, try to connect it to these ports one try at a time. Windows XP might have assigned one USB port for your device before when it was working just fine.

Feb 02, 2010 | Western Digital WD Passport 250GB Portable...

1 Answer

WD External Drive-USB recognize, but no icon, can't access


1. Right click on My Computer > Manage;

2. On the new window click on Disk Management, on the right side, right click in the USB Volume and chose "Change Drive Letter and Path..."

3. In the new window click on "Add..." to assign a letter to your USb drive.

Best Regards

Jun 24, 2009 | Western Digital Passport WDXML800UE...

1 Answer

I have a WD passport 320gb, at first it worked one of my usb. then all of sudden, it stop recognizing my WD Passport with one usd port, so i plug it in another usb then it works. and after a couple of days...


Are you using an external power supply for the disk? If not, you might be overloading the USB port. It should not happen, but USB ports are limited in the amount of power they can output. Especially laptops might face such problems.

Do other USB devices still work on those USB ports? If so then the port is at least not broken.
Sometimes you can uninstall and reinstall the USB hubs and controller devices in the Device Manager to fix USB problems.

For other ideas on troubleshooting external hard disk issues, you can check: www.devicedriverfinder.com/blog/device-errors/external-hard-drive-troubleshooting

Jun 13, 2009 | Western Digital Passport WDXML800UE...

1 Answer

WD Passport 250GB External cannot be recognized.


Go to BIOS (Press DEL or F2 to enter BIOS). Check if the Power state is in S1. Ensure that USB setting is in Hi-Speed.
Restart the computer and try using the device. this should fix. Let us know the result.
Thanx

Jan 16, 2009 | Western Digital Passport WDXML800UE...

1 Answer

WD Passport appear as an unknown device


try it again, after going to wd dot com, and getting and installing a new set of drivers..

Oct 13, 2008 | Western Digital Hard Drives

2 Answers

My PC is not recognizing my WD Passport 120GB USB external drive. I used just few days ago and connected the usb cable to my computer and the WD Passport drive and not recognized on my 2 laptop and 2 other...


I have the 80GB WD passport and it suddenly stopped working one day.  The unit lights up but nothing else.  Finally I cracked the case open and found, as I suspected, that the drive is simply a SATA laptop drive with a SATA-to-USB conversion card built in.  I suspected that the card was **** so I disconnected it and used a USB hard drive adapter (http://www.tigerdirect.com/applications/category/category_slc.asp?CatId=3770&name=USB_Hard_Drive_Adapter) and I can read/write to the drive just fine.  Best part is that the adapter I use has its own power supply so I'm not pulling juice through the USB cable for a SATA drive. 
Even though mine "works" again I don't recommend these drives to anyone.  They're just not sturdy enough or well designed.

Sep 09, 2008 | Western Digital Passport WDXML800UE...

1 Answer

My PC is not recognizing my WD Passport 120GB USB external drive. I used just few days ago and connected the usb cable to my computer and the WD Passport drive and not recognized on my 2 laptop and 2 other...


Does you drive make any sounds like these? If yes you have a mechanical problem and you should get a specialist to work on it.
If not - try to remove the drive from the enclosure and connect it directly to the computer to recover your files.

Jul 30, 2008 | Western Digital Caviar WD2500BB 250 GB...

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