All cable connections ok ...hd power cord ok...cable box ok...blue explorer screen appears...loading data appears...able to change channels ...channel and discription of show appears at bottom of screen but no picture and no sound
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Connect the coaxial "Cable In"
cable to the "Cable In" port on the back of your TV cable receiver
box. Make sure your receiver box is not plugged in yet. 2 Take the TV audio/visual
cable, and connect the red, blue and green ends to the corresponding
color "Cable Out" ports on the back of your cable receiver.3 Take the other ends and plug them in to the red, blue and green ports under "V1" on the back of your TV.4 Take the audio cord with the red
and white ends, and connect them to the corresponding color ports of
"Audio Out" on the back of your cable receiver; then, connect the other
ends to the corresponding color "Audio In" ports on the back of your TV.5 Turn on the power of your TV
cable receiver box first. Allow it to run through the boot sequence.
When you see the time appear on the front of the cable box, you may turn
on the television and check your signal.
You need to use audio cables. Connect two red and white audio cables from the output on the HD box to the relative input at the back of TV (nr.4 in picture below). The best way to connect the HD box is by using component cables, that are the red-green and blue trio of cables, plus a white and red audio cables.
Once you have the five cables, connect them to the output at the back of the Direct TV box, and then connect the other end of the cable to either group of connectors 6, or to one of the columns in connector 7. Do connection with box and TV power off. After re-applying power use the source-input selector on remote to select the source from Direct TV box.
You are using a new HD Cable box, that are using componet video cables for HD, Unfortunetly this receiver does not have componet inputs, so you will just have to run the audio from the televison directly to the receiver by connecting the video out and audio out from the television to the receiver's video Input one. This will require a normal RCA composite cables yellow,red,white. Connect one end of each of the cables to televisions output terminals, and the other to the input one on the receiver. Note: Your TV might have a seperate term called Monitor out, Connect the yellow here, and the red and white to audio out. You can do the same for the DVD but you have to use the same cables,Also the television will not display HD picture this way as this is not a HDTV Receiver. If you just want TV sound to the receiver then do not use the video(Yellow) cable just use the audio out terminals from the tv and connect to Input one on the receiver. you can do this with the cable box also but you have to use RCA type cables . If you want the full HD experience then a new up todate receiver is necessary.
If you are using component cables to connect your HD box to TV. Make sure your connections are tight. You should make the colors match up. Green, Red, Blue. Check on both TV and HD box. Make sure HD pox is powered on. Make sure to select TV input to Component 1 or whichever you are using. If this doesn't work you may need to call and have COX refresh the HD box. This can be done over the phone. This will make sure you are receiving and sending the proper signal level. Good luck
First of all, is your blue "HD" light lit up on the front of your Uverse box?
If yes, then you're in HD
If No, you need to check your connections from Box to TV
1.Those Red-Blue-Green cables are for video only, they don't carry sound and shouldn't be connected to audio outs. Audio needs a seperate cable. Make sure your Red isn't on the audio out which is also red. Make sure your blue and green aren't switched with each other either. Check that at both ends.
2. Try an HDMI cable. It will carry audio and video together and it's one cord instead of 5.
3. What brand/model of TV is it? Is it an older projection TV? The HD tuner might be shot. The individual color tubes commonly fail after a few years.
4. Are you selecting 720p or 1080i from your TV's menu or from the Uverse menu? You'll need to set it through the Uverse box, not the TV.
5.Follow -Menu -Settings -Aspect Ratio to change to 720 or 1080. This should start an autotest which will scramble your picture for about 5 seconds, then bring you back to a menu asking you to keep settings or revert back settings. If you never see that question pop up, then your TV isn't supporting the HD, and you settings will be rolled back automatically. If the question does pop up and you can read it, select "keep settings" and press OK. Your blue HD light should come on the front of the box now.