Question about Dell A940 All-In-One InkJet Printer

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Scanner Problems After Installing Windows Vista

I recently purchased a new Dell Inspiron 531. I connected my Dell A940 printer/fax/copier. It prints fine. I used to have an icon on my desktop for the Dell All-In-One which would allow me to scan items and view them on the screen. I've tried reinstalling the software, etc. I cannot get the scanner to work nor can I get the icon to reappear. I went to Control Panel, Printer/Scanners and clicked on Test Scanner. I get a reply back saying the test completed successfully but I didn't hear the scanner do anything. Vista sucks!

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  • rmgeorgen Feb 03, 2008

    Are you familiar with the Dell All-In-One icon that allows you to sellect whether you want to print or scan? Is that somewhere on the CD and I just did not load it properly?

  • kitkat3478 Nov 15, 2008

    I cannot get my A940 to work on Vista either. I feel Vista is a real pain on Dell Inspiron 531S

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  • 440 Answers

Ya its vista issue i have same one my dell works half butt most of tiem also cuse of drivers aint relly made for vista keep looking on dell site for new vista drivers only ever other week its updated ok

Posted on Feb 03, 2008

  • nick helpap
    nick helpap Feb 03, 2008

    no i understand what your saying i have it blue icon yes scan print center icon not ther cuse vista dont have it for it u could try upload from cd xp verison then have windows do a update custum scan ok mark me as helpfull thx nick

  • nick helpap
    nick helpap Feb 03, 2008

    are u still here im trying to help ya let me know do that install cd then update driver from windows custum update has a dell fix ok for vista

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My new computer, Dell Inspiron 570 will not communicate with my old printer, Dell A940, All-in-One. How do I fix?


Hi Barbra,
Check all connections.
Have you installed the printer drivers?
Try un-installing and installing the printer drivers again.
Was there change in the operating system?[Say you were using windows xp and now you're using windows vista]You may need to install the driver that corresponds with your operating system.You can download the drivers from this link:www.siliconguide.com/drivers/device/583/

Hope this helps.Thanks!

Oct 13, 2011 | Dell A940 All-In-One InkJet Printer

1 Answer

I purchased a gateway nv53 Laptop> It has windows 7 installed. I can't get my dell a940 printer to work.


i had this same problem with my lexmark,no drivers available for win7.found one to get it to print,but nothing for the scanner feature...try updating your drivers and see if it helps.

Jun 15, 2010 | Dell A940 All-In-One InkJet Printer

1 Answer

Dell Photo Scanner / Printer / FAX All-In-One (AIO) Model 964 getting "Printer cannot communicate with computer" error. Technician failed to solve problem remotely over the phone ever after installing the...


Unfortunately on their website it isn't listed as supported by windows 7. Also when a new operating system comes out there is always a lot of issues in the beginning. I have seen quite a few windows 7 problems of this nature. My first question would be did you run the setup in compatibility mode for windows vista? This would be the first thing to try.
Thank you,
Lee

Jan 30, 2010 | Printers & Copiers

1 Answer

My Inspiron 531 has vista os. recently, i had to


You would need to download the software for your printer again and then install it on your computer. You can download it from here. Once it is installed, look for the scanner icon or HP Director which would have scanner icon.

http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&dlc=en&cc=us&product=1153481

Download the first link from the list.

Nov 18, 2009 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

Using the scanner and fax on the Dell A940 printer


You can download the user manual from

support.dell.com/support/edocs/systems/a940/a940en1.pdf

Have fun!
Please make sure to rate this solution. Thanks.

Jul 16, 2009 | Dell A940 All-In-One InkJet Printer

1 Answer

Dell A920 with Windows Vista


see if you can get a driver from dell web page that works with vista

Feb 22, 2008 | Dell A940 All-In-One InkJet Printer

1 Answer

The Fax software on my a940 seems to be gone


gotta get the Vista friendly printer management update, from the printer mfg page.

Feb 05, 2008 | Dell A940 All-In-One InkJet Printer

1 Answer

DELL A940-Good connection-no printing


Follow these steps in order to resolve the issue:
Stop the Print Spooler Service: 1) Click Start. 2) Type ‘cmd’ in the Start Search box.Search results should appear. 3) Right-click on ‘cmd’ in the search results, and select Run as Administrator.The command window will appear.4) Type ‘net stop spooler’ into the command window and press <ENTER>.The Print Spooler service should now be stopped.
Delete the Printer Drivers: .
1) Click Start.
2) In the Start Search box, type ‘C:WindowsSystem32SpoolDriversw32x86’ and press <ENTER>.
3) Delete all the files and folders in this directory.
NOTE: If the folder will not delete, rename folder to w32x86.old.
Remove the Dell printer software:
1) Click Start.
2) Click Control Panel.
3) Click Programs.
4) Click Programs and Features.
5) Click the software related to the attached Dell printer to highlight it.
6) Click Uninstall/Change.
7) Follow through the prompts in order to remove the software.
8) Restart the computer.
At this point, the user should install the latest printer software from http://support.dell.com and be able to print successfully.

Nov 29, 2007 | Dell A940 All-In-One InkJet Printer

1 Answer

Printer all in one A940 from Dell


Vista is a brand spanking new OS. Your printer may need updated drivers to be compatable with vista. It should otherwise install automatically as it has in past. Go to dell website, and download the most recent driver (vista compatable) from them. It wouldn't hurt to see if cahnges in manual too and download it also.

Sep 01, 2007 | Dell A940 All-In-One InkJet Printer

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