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The disk is most likely scratched or dirty. try cleaning it of with lens cleaning fluid and a soft cloth. If that dose not work and there are many scratches, then take tooth paste without gel in it and a soft rag. Put this all over the disk and scrub from the center out. This acts like super fine sandpaper getting rid of the scratches making it able to be played. one you scrub it was it off and dry it off then play.
If the console works with other games, it must be the disk. Scratches may be microscopic, so the disk could look fine. You should use a cloth and cleaner specifically designed for cleaning disks; most cloths will scratch it more!
The disk may be corrupt, the first solution to this is go to a local video game store and ask if they do a disk cleaning and fixing service, it usually only costs around £3, look on the internet for people that buy corrupt disks, you may be surprised but you could get up to about £20 as mine did not work and i sold it and got £19.70
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get Brasso. It is a metal polish but it works great for restoring CDs and DVDs. I got a Madden game that was scratched to hell and wouldn't even get recognized by my PS3 and used it and it worked great. I've fixed DVDs and never had a problem. Just put some on a rag and rub it on the disk with light to medium pressure until you see the scratches disappearing. Make sure to clean the disk and polish it with a clean rag afterwards. I hope this helps and good luck!
there are many reasons your xbox would do this you could have a scratch on the disk you can not see If this is the case try waxing the disk. yep that's right just take the disk and wax it with a standard automotive wax like turtle wax, meguiars, simonize 500 is my favorite.
to start lay your disk on a soft rag make sure your disks laser side is up use a micro fiber rag put a small amount of wax on the rag and gently work it in a circular motion on the scratched disk allow the wax to dry and then remove with the clean part of the rag. do this at least 2 times the disk should work better yes you can still see a few scratches but the wax fills the scratch and allows the laser to get a direct hit on the cd without refracting it. you can do this to any cd dvd if you have a skipping problem.
the second most common problem is over heating for this take a can of pressurized air open the dvd tray on your xbox and spray a small amount in just enough to blow dust out two or three small shots you can do this to the processor heat sink to this will blow off any dirt dust hair or other contaminant and keep heat down. remember you do this at your own risk and if you are not old enough to buy canned air or auto wax have a parent help you canned air remember you can damage your system if you blast it so hard it freezes moisture in the air it will short out your motherboard and kill your system
First of all, get some toothpaste and a soft rag, try cleaning the disk thouroughly, sometimes the scratches on the disk can be so small that they aren't too visible, with this cleaning, you can fill these tiny scratches and allow the disk to work perfectly. If this does not fix your problem, take a Q-tip and run it along the inside of the disk tray while open, if you brush the bottom very gently you can successfully clean the eye that reads your disks of any dust and or obstructions.
First of all clean the disc, use warm water and a soft rag. after cleaning the disk, very carefully take apart your XBOX and use the rag to wipe off the eye touch nothing else. Place the XBOX together the same way that you took it apart. Hope this helps!
I do believe its a problem with the disk. The disk may not be scratched or anything but it could possibly something internally wrong with it. I'd take the disk back and exchange it. Hope this helped! Have a great day!
Well, This happens alot, You could call the store you purchased it from to get a refund or a new disk, I think they should do this if you bought it from like sams club or walmart or somthing like that, It most likely is a Disk maulfuntcion