Question about GE JVM1651 Microwave Oven

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GE Microwave Problem

Purchased from HOME DEPOT includeded in a kitchen remodeling project 2 years ago. Microwave shut down one day while in use...upon restart it began making a crackeling sound. We have not used since feeling it may be unsafe. Saw many others with the same problem...could there be a major issue with these things?

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  • Anonymous Feb 04, 2008

    I did not mention how it shut down...it did so while baking 4 potatoes

    I unplugged the unit and went through start up like new ie set clock ect.

    Tried again and heard the noise(like crumpling paper...no smell or smoke.

  • coo12 Mar 29, 2008

    We did not have the same problem == no noise. It acted like it was doing what a microwave should do and it wasn't. Lights on, clock workign, no weird noise but no cooking going on. Had a chucklehead come in from Sears Home Repair -- mind you 4 hours out of the window of acceptable (I have been very happy with them before) and he said it needed to be replaced because a transformer or Optimus Prime or somthing was goobed up. I know nothing of appliances... Help?

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Can you explain, in more detail, how it "Shut Down"? How did you "Restart"? Just be pressing START? Can you describe the "Crackeling Sound"? Does it still heat? Was there any Burning Smell?
Good News is: Your Magnetron is still in the Warranty Period.

Posted on Feb 03, 2008

  • Totalwreck Feb 04, 2008

    The "Ticking, Crunpling Paper" sound is Microwave Frequency energy arcing to cabinet Ground. Could be Magnetron arcing from Antenna to Ground. With Magnetron still under warranty service by a GE Factory Authorized should be sought.

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