Question about Acer Aspire 3623WXMi Notebook

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Green line I have a thin green line running parallel down the center of the monitor. Otherwise the screen, picture and background are perfect.

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Ahhh..the old green line. early warning that your LCD screen is tanking. Will eventually spread(like a crack in your windshield) until there's more of a band. Comes from a defect in the screen material. Suggest you get a warranty extension or a service call set up. Not a big deal, but does require correct parts.

Posted on Feb 03, 2008

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A thin vertical line(Green) has appeared on the screen


Hi peterbb24 - Welcome to FixYa!

It seems like you're annoyed by this vertical line running across your screen. At first, it may seem nothing and wont bother you much but as an expert (and based in my own experience), I have to give my fair recommendation to test your screen while in BIOS mode and see if the problem continues.

How to go to BIOS?
1. Turn OFF your computer
2. Turn it back on and hit "DEL" key repeatedly until you see a screen like below :

mercadoarvin_7.jpg

Stay on this screen for several minutes (1 hour recommended) and see if you'll still see that annoying line. If the problem continues, then it's high time to send this monitor to the authorized repair center to get it fixed. Otherwise, the problem could be software-related which requires you to backup important files and re-install your operating system. Please refer to your system's user manual for the appropriate guide in doing operating system re install.

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Not sure if the Compaq Presario has an external monitor plug, but if it does the above procedure can be applied to that one as well.


Your responses are intended to improve the level of service provided. Please rate your experience.
Thank You.

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1 Answer

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Usually the case with this issue is the LCD panel itself. After a certain long period of time, some LCD panels just bug out and stop working. ( not sure why, possibly the way they were assembled and manufactured. For instance the LCD Panel has 8 connectors ((top)) and 3 connectors ((left)) (((Depends on model)))that attach to the main board of the LCD Panel, and on many occasions the thin lines wear and cut and therefore loosing part of your screen. If i explain further how it works i can write you a good explanation, just message me. That is the issue or the Cable connector from the Video Card to the LCD Panel is faulty. Try replacing that or the line will stay there for a long while then eventually your LCD display will begin to show more lines and eventualy Nebula itself. ( unusable )

You can also try repairing the LCD, in some rare cases the only problem when the line shows up is because of the video genesis card inside the FPD. try swapping that out with a known good one and perhaps that will work otherwise eventually the monitor will begin to stop working over time.

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