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Weird Noise My 500 g. Hitachi external hard drive is making a weird noise and now I am unable to read my files. I try to change the USB connection site and it is still not working. Do you think that my files are retrievable? and is it going to cost me a lot of money to do so?

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  • Anonymous Nov 06, 2008

    I have the same problem

  • kentyu115 Dec 27, 2008

    Ever since the hard drive accidentally tipped on to its side during operation, it now makes noises when running and the computer can't read the hard drive at all. I've opened the drive to the disk and the disk appears to be loose; I'm not sure if this is normal or not, but I'm thinking this may have something to do with the issue? Any advice/help would be much appreciated!

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Yes.If your HDD is making any real loud noises,the drive is U/S.
Yes,retrieving your files from this drive is possible but ultimately expensive.Sorry,but once HDD is U/S,thats it.

Posted on Feb 03, 2008

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My hard drive is not being recognize


A Hitachi USB external hard drive is a device that acts as portable, removable storage for your personal computer. If you need additional space to house files on your computer but don't want to go to the trouble of installing an internal drive inside the case, a USB external hard drive is your best option. These drives are "plug and play" devices, which means that very little can actually go wrong. If you're having problems, fixing them shouldn't take more than a minute or two.

Check your connections. A USB cable needs to be connecting your Hitachi external hard drive to your computer. Your external hard drive's power cable also needs to be plugged into a functional wall outlet, surge protector, extension cord or power strip. Make sure your Hitachi USB external hard drive is turned to "On." An "On/Off" button is present on the front of the unit. If the indicator light around said button is not illuminated, the drive is "Off" and your computer won't be able to recognize it. Press it to turn it on and then try to access your drive again. Format your hard drive. If your Hitachi USB external hard drive doesn't currently have a file system on it, you won't be able to use it to store data. Open up the "Computer" icon in the "Start" menu. Right-click on your USB external hard drive's icon and click "Format." Click "Start." This will install a file system on your Hitachi USB external hard drive. After this process is finished, you will now be able to use your drive. Restart your computer. Certain models of computers (especially older models) won't recognize new hardware unless your computer boots with the hardware already connected. Leave your USB drive plugged in and restart your computer. Once you do this, your Hitachi USB external hard drive should appear as normal in the "Computer" folder with all of your other drives. Hope this helps.

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1 Answer

Doesn't connect to anything and just makes weird nose, i don't care if i fix it or not i just need the files from the drive if that is even possible.


Try it with a different usb cable. Beeping sometimes means it may not be getting enough power.

If you need more help I can suggest http://FreeDataRecovery.us

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If the drive did not actually fall, there is a good chance you just damaged the USB port. The jolt could have detached it from the circuit board. The case holds a normal hard drive and can be removed and placed within another case or a dock.

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HDD Docking Station eBay

External hard drives come in 2 sizes, 2.5" and 3.5". If you get the case be sure you get the right size. The dock accepts both sizes.

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Unfortunately, your hard disk drive is now dead... A large fall or shaking a hard drive can cause the reader head (think of a record player needle going along the grooves) to break. (No needle, no sound)
I doubt you'll be able recover data especially if shook it and it maybe feels like a piece broke off inside or something. (It could have been platter collisions or something else technical from the fall; point is it is now broken.) You might have the tiniest chance of recovering something if you use a USB enclosure for Hard Disk Drives, but I would guess 98% against it. I'm sorry about your loss. In the future be sure not to shake the drive or move the computer while on and you hear the spinning of the drive. You of course know not to drop it... I'm sure it was just an accident. Remember to always back up. Again sorry and I hope this helps, thank you.

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You need to send it to a data recovery house like Drive Savers. The prices range from 500 to 3000 USD for data recovery and they can't guarantee 100 percent success. The platters need to be removed in a clean room and placed in a unit to read the data. They then copy the data to another drive or to optical disks. Unfortunately when the drive hit the floor the drive sustained physical damage hence not starting up.

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