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You must first unplug it and look inside the shredding blades, especially around the spot usually near the center, where there is a pressure button. When paper hits it, it starts shredding. Chances are some pieces of paper have jammed just over it stopping paper from hitting it and switching it on. I have had to use long tweezers to work the jammed bits out... Once clear it will work again. Also using shredder oil every 50 sheets through will help it cut easier , and jam less frequently. Do not put too many sheets through together in a bunch. No staples...
Office shredders, even the heavy-duty ones, tend to jam up over time and have to be cleaned up to restore operation. If you have removed all jammed paper bits and still get erratic operation, the shredding process may have bent or broken some internal parts. It is not economically practical to try to repair. Better to buy a replacement.
I think you just fried your gears. The motor is fine, but the gears that connect the motor to the shredding mechanism have had the teeth flattened up. No teeth on the gears = not shredding papers. The gears are made of plastic anyway.
A bearing may be worn, or moved out of place allowing the cutting shafts to move apart a little...remove about 5 screws from the bottom and the top will come off and you can see whats going on...if you need parts call Royal at 1-800-524-0799
You shredder needs a new shredding head. I'm sorry to say. You will be better off getting a new shredder. I am a senior level shredder technician in CO. I have seen this problem many times and it is an expensive repair. Hope this helps. If you have further questions please respond.
Remember this is a "consumer" shredder NOT a commercial shredder..... if you shred for 5 minutes you should give the machine 10 minutes for the motor to "cool-down"...it will not hurt if you also shred some paper with shredder oil poured onto the paper so that the oil lubricates the cutting blades...lastly; if the shredder is rated to a Max. of 10 sheets(as an example.)..you will have fewer problems if you only shred about 70 % of that number. ***Think of your car...it will go 100m.p.h.....but how long will it last if you drive it at its maximum speed all the time.????
More than likely, there is a lot of paper debris jammed between the cutters and strippers. If you are handy, try the following.
Disconnect the power.
Disassemble the shredder from the lower bin to access the cutting head. Clear the head of all debris with a small screw driver or ice pick. Reassemble and oil the cutters with shredder oil, being careful not to get any oil on the optics. This should solve the sluggish problem. Oil on a regular basis, before every use.