I have three razors and all three do not receive video text anymore they appear to be stuck on the first screen. Either cartoon or video does not move I hear the music. My firends show me their original text and it is a full length short film, they send it to me, 1st frame only (a still picture) I send it back and they have a still frame video now. All of my friends are Alltel, too!
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Sounds like the firmware has gotten stuck it was a common bug in some of the v3 firmware versions. Pull the battery, replace it and then power on while holding down the # and * keys it will go into bootloader mode. Once on the text bootloader screen you can use flashback (google for it) and flash a more current firmware which will fix the phone.
when you send a text message out does it actually go out? or is there a beep or anything on your screen that says your request was denied? You may need to call Verizon to have them make sure this feature is enabled by them. They can also tell you the steps to take to adjust the settings so you can use this feature if that is the problem. I have heard of this before, and it was with a Razor, but im sure its fixable.
It's a operator message. Your SIM card need to send a message to the operator to inform something about your phone (like you are using a new phone) but the receiver don't recognize for what the message is. Your sim card will keep sending the message until it receives a valid response. Try to change the SIM card and see what happens. If the problem appears only with one card, you may ask your carrier company to change it.
in your messaging screen, choose settings (soft key). Under "all messages" choose option 2 "auto erase". Switch this to on. If you also switch "auto save" to on, it will store up to 50 texts before deleting the oldest text as new ones are received. Anyway, turning auto erase on is the way to fix your problem. I don't know what it is, but razrs can be finicky like that sometimes.
yes, as a consumer, you really have the right to do so and this is the best thing to do. by the way, have you tried turning it on with your charger? anyway, you don't need to do that, you should return it.