Question about Norton Internet Security 2005 (37648246941) for PC
I am trying to install Norton Internet Security 2008. When I was first installing this product(which I bought a CD from a store), my computer battery drained away (after I entered the product code) and it shut off my computer. After I restarted and tried installing, I got an error saying "Unable to start setup, please contact technical support for assistance:. I tried various suggestion from symantec website and tried the following.
1. Installed a Microsoft Windows Installer update for my windows xp machine. Before this, it also said to rename some of the msi components which I did (in windows/system32 directory).
2. I was having a prior Norton Anti-Virus 2006 software which I tried to remove with Norton Removal tool (which again I downloaded from symantec site). This software was running for more than an hour on my machine, which did not end.
After this, I restarted my computer and tried to install Norton Internet Security 2008, but again I got the same error.
I also purchase a second time this software through internet, doubting the software was corrupted, but again to be bad luck, with the downloaded software also I got the same error,
Could you please help me in installing this software successfully?
Looking forward to your reply.
I received a full version of Norton internet security 2008 with my MSI Wind . Every time i go to install it i get up to "Norton antivirus" and it just stops and freezes the pc. Any Suggestions
Thanks in advanced
Posted on Nov 03, 2009
I've tried all of the above (uninstall tool, manually uninstalling files), I even edited the registry per Norton's support. I still get the same message, "A setup error has occured that requires a reboot .Would you like to reboot now ?"
I am close to requesting a refund and purchase Antivirus Xp 2008.
Posted on Jul 24, 2008
I need a noe install code
Posted on May 31, 2008
If you face any problem in installing the software, you can run removal tool from symantec.
Even it fails to uninstall, manual uninstallation is the only way for problem less uninstall and installation [Uninstalling some registry keys and files which is created by norton].
* I am working for symantec. If you trust me, I can solve your problem through remote access for free!!
Posted on May 26, 2008
NIS08 has a specific system requirement. has your system passed this?
in regards to everyones posts,
your issue is a fail installation and thus requires you get get rid of all the temp files in your %temp%,temp,prefetch folders.
to do this.
start>run>%temp%>delete everything here...
start>run>temp> delete all
somethings there are actives files(currently being used by other programs), so just restart your computer to delete this later.
when done doing this, you have a higher chance to have a successful installation.
everything is in the norton site including the removal tool for failed installations.
if for failed updates... download the intelligent updater.
if you have other questions.. post them here..
Posted on Apr 05, 2008
The Norton Removal Tool available from Symantec Website is the solution ! You may have to run it twice or three times, if it gets stuck; and you have to restart the system afterwards - best not to have any other applications running during the NRT run, it may cause the NRT to fail or keep it from doing its job completely.
You can also run it in safe mode.
Posted on Feb 19, 2008
I got this norton removal tool from my friend... try removing norton fully using this
and then try installing....
else goto norton site... i think they have this removal tool for free....
Posted on Feb 03, 2008
Tips for a great answer:
Sorry for the trouble. I am Vineeth and I am from the Norton Support team.
Can you please download and run the Norton Removal Tool: http://www.Norton.com/nrt
Once you run the tool and restart the computer, please try installing the Norton product.
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