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Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver you might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer Close all open programs
Click on Start, Run, and typeregedit and press Enter Click on the plus signs (+) next to the following folders
This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
After deleting the keys, close the registry editor Reboot your computer Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
It doesn't matter what name or brand the disc is. All it matters that it is a writable disc. If you had aldready written previous files on that DVD disc and then it was compiled, it wont write again. When the computer requests to compile a disc, say no, otherwise you wont be able to write more data on the same disc. The same goes if you have selected a CD to burn. There are 3 ways to do so. Try copy and paste, drag and drop the file to the DVD icon or CD icon, or right click on the file to be burned and select 'Send to...' choose the DVD drive, (D:), see what happens.
right click on the drive.... go to properties... under tab recording, remove tick "enable CD recording on this drive" and press apply... after that tick "enable CD recording on this drive" and press OK. It should work.
Try different brand. Your Drive is a sensitive type and it only accepts some DVD-R brands. Also try DVD-RW disc. I had the same problem but not specifically the exact problem. My drive is cd writer only. Same problem, I just used diff CD-R brand like Imation and Philips and the burning works like a charm.
Most likely your CD-DVD burning software is corrupted. When that happens, the machine doesn't recognize the existence of the CD/DVD hardware. Clean up your machine, defrag, run a freeware registry cleaer-defragmenter (see C-net for a good one). Then Reinstall/upgrade your burning software (the Windows XP software is not sufficient) either from HP/Compaq, if it came with your machine, or the program website if you purchased it separately. You may find out which it is by using a marvelous freeware program called Belarc advisor.
well u need to check for the latest software available for your dvd drive try and find the latest software on net according to your company,and check wether the software ur using comaptible with ur windows
try and see if you can pull a directory using explorer,, sometimes if you record to the full 80 minutes capacity, the disc will return an error,,,even if you recorded it on that drive...also i know this may sound strange but on the drive tray itself take the mount where the laser is mounted and extend it out to the furthest travel point ,,,gently,,,do not force...load the disc, and see if it is now recognized,,,sometimes it is a timing issue, and this way the tray/laser recalibrates itself....