Question about Gateway Media Center 610XL PC Desktop

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Video does not work

I have seen a lot of people who have issues with the power supply for this unit. My power supply works great, however, I get NO video whatsoever. I have tried re-installing the video drivers, using Gateway's Driver Update Utility (which did update the drivers, but did not give me video). I have ran the computer into a monitor so that I could use it and the sound will still play out of the speakers that are attached to the Gateway. At first the video was flickering off and on pretty frequently but now when I turn it on the screen is black and I can't get any type of picture of out of it. I have ran spyware and virus protection and that did not help. Any ideas? Thank you for the help.

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  • sethmiller82 Feb 03, 2008

    Let me further describe the situation:

    I can run the computer in Safe Mode and when I boot it up windows will start normally. It will display in safe mode. It seems that the only time that it starts to flicker is whenever I use windows to open a file, click the start button, open a folder on the desktop, etc. Meaning that it will display Windows in Safe Mode all day long as long as I am not running any apps or opening anything. When I restarted Windows after running it in safe mode it attempted to display reguarly, and for a few seconds was actually displaying. Then it went back to the same symptoms I was experiencing before, and then completely cut out again within about two minutes.

  • SPIKEONBASS May 06, 2008

    TRY THIS WEIRD SOLUTION. SQUEEZE THE CASING NEAR THE IR RECEIVER THIS SOMTIMES WORKS.

    REGARDS, SPIKE

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TRY THIS WEIRD SOLUTION. SQUEEZE THE CASING NEAR THE IR RECEIVER THIS SOMTIMES WORKS.
REGARDS, SPIKE

Posted on May 06, 2008

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It sounds like the Lcd inverter board is bad in the monitor
as you turn on the computer if you see no video at all and the screen stays black all the time then the inverter or the power to the inverter is bad.
you need to have the lcd monitor checked out.
the flickering off and on is the usual symptom for this.

Posted on Feb 03, 2008

  • Karl Whisenand
    Karl Whisenand Feb 03, 2008

    so it runs in safe 800x600 60 hz mode but still crashes when you load the video with any info.

    I would assume then that it may just be the driver ,

    Go the the ATI site and get the ati uninstall driver

    run it in same mode and remove the drivers. reboot.

    reinstall the ati drivers and see what happens.


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Posted on Jan 02, 2017

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