My 6 month old GE Adora washing machine's display states the door is locked, but the door is actually wide open. When I try to close the door and start a load, the door lock clicks a few times and nothing happens. I unplugged the washer for a few minutes, and now the display is blank and nothing happens. Any thoughts?
Mine was doing the same thing. Upon closer investigation the drum seal was torn near the door locking mechanism, and when water got on the locking mechanism it shorted it out until it dryed. Then it would work again. You can check this by pulling the seal back on the locking side of the door to see if its torn.
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Re: GE WHDVH626fWW Door Locked, but not
As most these washers use the same control board. try some of the troubleshooting you see here :
http://www.fixya.com/support/t364216-whirlpool_duet_ht_ghw9400pl0 The main relay (black one on the right of board ) may be at fault in your issue. these boards have bad solder joints in most all cases. If its still in warranty it time to call them. If you open it please post pics.
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Could be a broken Hub Spoke, My Kenmore broke at the spokesand bearing e.of drum, Sears replaced all parts as the were still uder warrenty. Less than 10 years old, would have been over $1,000 cost otherwis.
You probably need to replace the door lock
mechanism. Try unplugging it and then plug
it back in. If that doesn't work, you probably
need a repairman, or someone with more
electronic feature knowledge.
your drain pump is likely clogged,and is equipped with a clean out port. remove lower cover by 3 phillips screws on bottom front. you see the drain pump up front to the right. If there is a lot of water left in machine then have bucket/pan avail and plenty of towels. wet dry shop vac helps. you can open door and remove clothes from here. reach up on right side to where the latch is on inside (you have to go by feel) and find small round pull tab on bottom of latch/lock asm, and pull down, this will unlock door. carefull of water level when opening door. to fix problem, unscrew cap on pump asm. water will pour out, and a tray will slide out with debris clogging pump. look inside housing for remaining ****. using finger check impeller area on right.. reassemble. machine should work perfect now. Pump is designed to be cleaned out and will not void warranty. newer machines have access port cut in panel for this clean out area.
I solved my own problem...
The machine stopped due to either a heavy load or clogged drain. I cleaned the drain (by taking pannel off the front of the machine). Then, the machine wouldn't cycle and it said "door locked" but the door wasn't locked. Basically, you have to let the machine finish a complete cycle (whether or not it actually does anything). Every time the start/pause button flashes, push it to have the machine try to start. This will eat away at the time. Eventually it will finish the cycle and say 0:00. Now it should run. This can take up to 2 hours so be patient!
I don't know how you could have got it into diagnostics mode by accident
- - but here's how it goes . Hit the power button until there is NO
display . Unplug and wait a minimum of 30 seconds , plug back in and
within 30 seconds hit SIGNAL button then DELAY START button then SIGNAL
button again then DELAY START button again. door should lock and
display t01 It is now in test mode . There are 14 different test it can
run through in this mode , but all we are trying to do is check for error codes
now and maybe get you back to normal, So turn the knob one click
clockwise and hit the START/PAUSE button and see if any error codes
come up. To exit the diagnostic mode - hit signal button then delay
start button then signal button then delay start button and you are out
of service test mode and back to normal
1/I suspect2 possible options ,the heat sink in door switch is failing to give 100 % contact any more giving a reduced power supply to circuitry - replace
2/ or power/start button fails to connect .remedy - replace switch , make sure power is turned off first or get service provider to replace it .