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Hi you can try going to Creative's web site and downloading there
Creative MP3 Player Recovery Tool software and what that does is
update everything and most of the time it will fix what the problem .
I would try that first.
If you go to the menu, and hit system, then hit display settingsand finally hit configure menu it should bring u to a checklist page....if u scroll down to FM Radio, that box should be checked...if not than check the box and bac out bac into the menu screen....FM radio should now b there!
If you want store music or songs then u can use the usb cable, but if u want to store a voice or sound through mic then you should buy a mic that has sound cancellation, but it will not entirely cancell the background music, since the recording capacity is not up to the mark in zen.
http://18.104.22.168/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=70,E=0000000000295074190,K=561,Sxi=1,Kb=ww_english_add,VARSET=ws:http://us.creative.com/,Case=obj(7931),Kb=ww_english_add To use an MP3 player with online music subscription services, the following is needed:
A specific application from the online music service provider
Windows Media Player 11.
Windows XP Service Pack 2 or Vista. To check the Service Pack version,
click on Start, Control Panel and then System.
An MP3 player with MTP/PlaysForSure firmware installed.
Currently, the following players support PlaysForSure either out of
box or with an available firmware upgrade: ZEN Vision W, ZEN V Plus,
ZEN V, ZEN Vision:M, ZEN Vision, ZEN Sleek Photo, ZEN Micro, ZEN MicroPhoto,
ZEN Sleek, ZEN Touch, ZEN Xtra, and ZEN PMC.
Sounds like its dead. Which could just mean the motherboard is shot and needs to be replaced. Hard to tell when it doesn't respond at all. You'll need to either take it apart and replace the motherboard, or send it to a technician who can.
There is a chance though that the zen is too far gone to fix. 50% of the time, when a zen won't even power on when connected to a power source, its too far gone to fix.