Had a paper jam. Removed paper jam. Now, when a page is printed, it comes out with what the manual calls 'staining' meaning that the entire background of the printed page is grey.....bands of grey maybe 3 inches long and the width of the page. Do I need to buy a new ink cartridge? It used to print fine before the paper jam. Did I damage something when I removed the paper jam?......Did I damage the drum? H E L P....please...
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your printer has a paper tray do not fill the tray to capacity. If
you're encountering frequent paper jams, reduce the amount of paper you
place in the tray each time it is filled.
sure you or the tray feeding the paper into the printer is aligned
properly and the slider used to hold the paper in place in the tray is
snug with the paper. Many printers have sliders that allow different
types and sizes of paper to be fed into the printer. If the slider is
not properly positioned it can cause paper jams.
standard office paper; folded paper, paper with labels, and specialty
paper such as hard bound paper can often cause paper jams. If you're
uncertain with what paper you should use with your printer your printer
documentation will list the paper compatible with your printer.
not mix the paper you're feeding into the printer at one time. If you
need to change the paper or size of paper being used removed any other
paper currently in the printer before inserting the new paper.
If your printer uses a slot or tray for the paper make sure to not push the paper too far into the slot or tray.
the printer for any previous stuck paper in the printer. Previous paper
jams, torn paper, printing labels or other foreign objects in the
printer can cause reoccurring printer jams.
When you removed the paper jam, was the paper torn? If so, did you ensure that you found all the pieces. (Put the piece of paper back together like a puzzle to verify). There could be a piece of paper stuck in the printer that is causing the paper sensor to fail.
The other possibility is that when you removed the paper jam, something became dislodged in the printer. Forcefully removing paper from the printer can cause this.
Turn the printer off and then back on. Does it go to the ready state? or does it come up and error? If the error only comes up when asking the printer to print then the printer probably has a worn paper pickup roller. You can take the old roller out and rotate the rubber tyre a little.
Remove the toner, and try to gently pull out the paper jam.. If the page gets torn, or ripped, make sure you have all the pieces of the paper removed. Then re-start the printer. Print a test page to make sure the paper path is clear..