Question about Canon Rebel XT / EOS 350D Digital Camera

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Xti rebel 6 mths old - flash will not pop up

Can anyone help, with a solution. The external flash works quite well, but I did not spend 800 on a set up to have it mal-function...the internal flash does nothing, i can manually open the flash, however, it still will not fire

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  • Anonymous Feb 09, 2008

    i have the same problem,flash does not pop out


  • go nikon Feb 19, 2008

    Same problem w/ xti 1 yr old. Solution #1 had no effect

  • Weazdog Mar 25, 2008

    Same problem, This seems to be an issue with the xti. Flash works fine other than i have to manually get it to pop up by pulling it slightly then pressing the flash button. It appears to be a manufacturing issue as the flash seems like it may not be seated properly in its closed position pushing or angled slightly to the left when taking picture. Will eventually send the camera back to canon for repair. Spent to much money to have a broken product.

  • sailwithrob Sep 16, 2008

    the internal flash pops up but will not fire

  • Anonymous Sep 24, 2008

    same thing. 1 year old.

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I found the answer and fixed my flash. Look on http://photo.net/bboard/q-and-a-fetch-msg?msg_id=00ODWf

This will describe how, if you have been using a speedlite alot, than the little tab under the shutter release side of the hot shoe can get bent down thus constantly pressing down (toward the bottom of the camera) the small button which deactivates the pop-up flash even when the speedlite is not attached. Just bend the tab up a little with a jewler's screwdriver, turn the camera off and on and voila!! Fixed!!! Dan describes pushing the tab down, but on the xti, the tab needs to be bent up to release the flash deactivation switch and fix the problem. Thanks to Dan D on photonet for saving me a service call.

Posted on Feb 19, 2008

I can't get my flash to stay the freak Down!! In mid day full sun shine that ****** pops up!!! It's rather annoying...to be honest with you..

Posted on Jul 19, 2008

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I removed my flash plate and flash shoe by following these instructions: http://www.conraderb.com/flashrepair/

They're for a 20D, but they work for the XTi as well. There's a little black button that sticks up on the right-hand side; mine must have been stuck down, which is the indicator that you have an external flash on. I cleaned it up, put the flash shoe and plate back on, and my built-in flash works again!

Posted on Jun 18, 2008

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Just grab the top with your thumb and finger on the other side and pull it up. you may have to turn off the camera before shooting to celar any erro message.

dip a Q-tip in alcohol and clean the sliding parts of the flash. this might clearn away from gunk that made it stick.

if flash is out but doesn't fire, try it in all modes....

Posted on Feb 11, 2008

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1 Answer

I have a canon rebel xti and the flash pops up but doesn't flash even when its dark this is when the setting is in full auto. any ideas? could the "bulb" have broken?


The short answer is yes, that is possible. It's also possible there is a circuitry problem. You will want to verify by trying to use an external flash and making sure it still works. The flash assembly is replaceable if needed.


Good luck!



Thank you.

Mar 08, 2011 | Canon EOS 400D / Rebel XTi Digital Camera

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Canon Internal Flash will not Pops up and will not flash. Is there something I can check for or replace? I have a cannon rebel xti, the external flash works great, the button to make the flash pop up will...


Is it trying to pop the flash and making noise, or is there no noise at all?
If it's audibly trying and it won't pop up, it's stuck and something is blocking it. May need to send it in.
If there is no sound, then something is making it think that there's an external flash attached. Check out this photo here:
http://www.flickr.com/photos/dougpardee/133066175/
Doug Pardee on flickr may be able to help as well.

Hope this helps you! If so, leave me a rating!

Feb 26, 2010 | Canon EOS 400D / Rebel XTi Digital Camera...

1 Answer

Canon rebel xti flash pops up but says it was obstructed


This is a problem known by Canon, you will have to have it serviced.

Oct 30, 2009 | Canon EOS 400D / Rebel XTi Digital Camera

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The built-in flash on the Canon Rebel XTI won't flash.


i am having the same problom try this i just found this ... http://www.fixya.com/support/t1021194-flash_not_working

Aug 20, 2009 | Canon EOS 400D / Rebel XTi Digital Camera

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EOS Rebel XTi 400D flash not popping up


Flash will automatically pop out only in AUTO mode, if the camera needs some additional lightning. In manual modes, you should use the flash button located at the left down side of the flash compartment, to manually force the flash to pop up

Jul 13, 2009 | Canon EOS 400D / Rebel XTi Digital Camera

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My camera is a Canon 400D. I put an external flash on it just few moments ago (canon speedlite 580EXII) and the flash wouldn't go off when i took pictures. So i took the flash off, but now the flash on the...


Hi Chrissy, I had observed the same problem - after an external flash had been removed from the camera, internal flash didn't pop up. Tried to look at the Google and finally found the solution. It helped me and could help you as well:
The usual reason is that the camera thinks that there's an external flash mounted on the hot shoe. Check the external flash detect switch. It's located under the right side of the shoe (there is a metalic piece which is kind of "elastic". Just try to push it and release several times, may be put the screwdriver softly under it and out... It helped me. Here is the picture of location of the detector.

Jan 11, 2009 | Canon EOS 400D / Rebel XTi Digital Camera

2 Answers

I have a canon rebel xti with an 18 to 55 lens .. I recently bought an external flash to sit in the hot shoe .. now when I removed the flash from the hot shoe .. the cameras own flash will not pop up and...


I had the same problem.
Look closely at the hotshoe. Inside it, way over to the side, under one of the tabs on the side, is a tiny metal strip. When you attach an external flash, the strip is pushed down and holds down a tiny button that deactivated the pop-up flash. The strip can get bent so that it doesn't let the button come up even when the external flash is removed.
Very gently take a fingernail or a jeweler's screwdriver and run it underneath the metal strip. I had to do it a couple of times to get mine working again, but it's working great now!

Dec 30, 2008 | Canon EOS 400D / Rebel XTi Digital Camera...

1 Answer

Built-in flash does not work


DO NOT MESS with a new camera (or any other new equipment).
Take/send it back to the vendor, The purchaser has rights also. Number one it must work.
I don't know your location but in UK (& Europe) we have very strict consumer legislation.

Mar 30, 2008 | Canon EOS 400D / Rebel XTi Digital Camera

1 Answer

Canon Rebel XTi/EOS 400D


I made the mistake of putting ahotshoe protector from my old camera on the new EOS 400D. It stopped the flash from popping up. I took it off and things now work.

Mar 11, 2008 | Canon EOS 400D / Rebel XTi Digital Camera...

2 Answers

Flash doesn't work


I found the answer and fixed my flash. Look on http://photo.net/bboard/q-and-a-fetch-msg?msg_id=00ODWf

This will describe how, if you have been using a speedlite alot, than the little tab under the shutter release side of the hot shoe can get bent down thus constantly pressing down (toward the bottom of the camera) the small button which deactivates the pop-up1.gif flash even when the speedlite is not attached. Just bend the tab up a little with a jewler's screwdriver, turn the camera off and on and voila!! Fixed!!! Dan describes pushing the tab down, but on the xti, the tab needs to be bent up to release the flash deactivation switch and fix the problem. Thanks to Dan D on photonet for saving me a service call.

Dec 02, 2007 | Canon EOS 400D / Rebel XTi Digital Camera...

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