Question about SanDisk Sansa Clip MP3 Player

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Icon doesn't show up in my computer

From the first time I plugged in my sansa clip mp3 1 gig player, I couldn't see the icon in my computer, so I tried transfering music using Windows Media Player, and even that didn't work. What should I do?

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  • 2 more comments 
  • javierie Feb 13, 2008

    i also wmp 11 and its asking to safly remove hardware i really need help

  • slindo Feb 16, 2008

    when i plug my sansa in the computer it does not respond.

  • Anonymous Feb 19, 2008

    The first time i plugged in my mp3 a icon for my mp3 showed up so i could transfer my song now i plug it in and nothing shows up nothing happens

  • Anonymous Jun 12, 2008

    well i have a samsung yp-t9j and i plugged it in a it didn't show up on the computer and i did it like five times already for today and i don't know whats the problem can someone help?i really need to put music on the mps in like five minutes HELP!!!!!


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  • Master
  • 8,596 Answers

Do a firmware upgrade first. If not allowed, then download the Sansa Connect Recovery Tool from:
http://www.sandisk.com/Retail/Default.aspx?CatID=1532

"Safely remove hardware" is a normal function of Windows - it allows you to disconnect your Mp3 player without messing it up (unplugging any mp3 player while it is still "thinking" is the number one reason for mp3 player failure - always be patient with mp3 players, and try to always use the Safely Remove Hardware feature of Windows).

-Tha Mp3 Doctor

Posted on Feb 19, 2008

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1 Answer

Sansa Clip MP3


Go into My Computer and see if anything pops up once you plug the Sansa in. If it pops up open it up from there. Sometimes this kick starts an Mp3 to install itself.

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1 Answer

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Make sure the lock switch isn't engaged.
Double-click My Computer, and see if there is a Sansa icon (some computers will only show it as a removable drive or an MTP device).

If the computer is not recognizing the player:
disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).

-Tha Mp3 Doctor

Feb 28, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa clip mp3


You do not need special software - it acts like an external drive. Just drag the files to the proper folders on the Sansa or use Windows Media Player to create playlists and sync your player to WMP. Then everytime you update your playlists, your player will be updated when you connect again.

The larger Sansa's like my 8 GIG has software for converting video to play on it, but the screen is too small - you will go cross-eyed trying to watch a movie.

And the best place to get these things is on Woot.com. I paid $10 for my 1 GIG clip! Yee - Haww!

Feb 03, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

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What does that mean - "music db" ? I put all of my music on my 1 Gig and it works great. I put all Harry Potters audio books on my 8 GIG and still have 1.5 gig left for music.

Feb 03, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

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Hello!!


try connecting it to other USB slots!!

Nov 04, 2008 | SanDisk Sansa Clip MP3 Player

4 Answers

Sansa Clip does not show up on computer


I had the same problem all you've got to do is first turn on the sansa clip.Then go to settings. After that scroll down to USB mode (second from bottom) then it woul probably say auto detect. Scroll down to MSC then hit enter. If that doesn't work try MTP mode.

Jul 11, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

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This is the method that will force Windows to recognize the Sansa: Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

May 29, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

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does it come with anything else like a cd or usb clip with the software?

Apr 28, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

The sansa player icon doesn't appear


I had the same problem and someone recommended downloading window media play version 11. Apparently the lower versions of media player do not have the correct driver. My sansa clip works on my Lenovo laptop and it has windows media play version 10. So I think vresion 10 or higher will work. Hope this helps.

Feb 02, 2008 | SanDisk Sansa Clip MP3 Player

2 Answers

Sansa clip; Does not appear on icons


unplug Sansa MP3 player from your PC, go to menu ->settings, scroll down to USB-Mode, change mode from MTP to MSC, re-connect, yout PC will connect, detect new usb devive, disk drive.... and your sansa icon will be displayed at computer folder.
Good Luck

Dec 25, 2007 | SanDisk Sansa Clip MP3 Player

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