Question about Televison & Video
I have a dell plasma 4201c and when I turn it on the power light comes on and hear a click but get no picture. I tried the input and menu buttons but still no picture. Can someone give me an idea of what it could be.
I am an actual Dell repair tech for a non-Dell refurbishing company. I fix this model exact model, as well as all the other plasma TV's that Dell has come out with. If you are looking for a replacement part I suggest starting with either the power supply. But if you are electronicly inclined, I suggest taking voltage measurements across the labeled parts on the power supply that are the following: VS, VSCAN, VSET, VE, and VA. These correct voltage measurements are labled on a sticker in the top right corner of the TV. If they all come out right then your best bet would be the Y-main board with both upper and lower buffers. They are the circuit boards on the left hand side of the TV. As far as getting the parts, thats a whole other story but I hope this helps to narrow down your parts search.
Posted on Apr 03, 2008
The problem is in the power unit. you can buy a new one from shopjimmy.com. cost is $84.50 plus shipping.
Posted on Jun 11, 2010
I paid $2200 for a 4201c 26 months ago and it went black yesterday. They say its out of warrenty and wont do anythng for me. I see many complaints on several websites.. Dell should be sued !
Posted on Apr 05, 2009
I'm having the same problem. The repair shop I went also said it was a problem with the power supply unit and they quoted me $425 to fix it
They said they had no problems getting parts from Dell. I'm a little suspicious.
Posted on Aug 29, 2008
I have the exact same unit and same problem.
My unit was 2 years old when it failed.
Dell told me they would replace then unit, then a few days later told me they would do nothing for me. When I asked about where to get parts and or get it fixed Dell explained that they will not service, support or supply parts for the unit. PERIOD.
I took the TV to a local repair shop. They said that they think they have found where to source a replacement power supply. It will cost $450 for the part and the labor.
It's about half the cost of a new unit, so I'm not sure what I'm going to do..
Posted on Mar 18, 2008
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Posted on Jan 02, 2017
Tips for a great answer:
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