Question about Televison & Video
I have a dell plasma 4201c and when I turn it on the power light comes on and hear a click but get no picture. I tried the input and menu buttons but still no picture. Can someone give me an idea of what it could be.
I am an actual Dell repair tech for a non-Dell refurbishing company. I fix this model exact model, as well as all the other plasma TV's that Dell has come out with. If you are looking for a replacement part I suggest starting with either the power supply. But if you are electronicly inclined, I suggest taking voltage measurements across the labeled parts on the power supply that are the following: VS, VSCAN, VSET, VE, and VA. These correct voltage measurements are labled on a sticker in the top right corner of the TV. If they all come out right then your best bet would be the Y-main board with both upper and lower buffers. They are the circuit boards on the left hand side of the TV. As far as getting the parts, thats a whole other story but I hope this helps to narrow down your parts search.
Posted on Apr 03, 2008
The problem is in the power unit. you can buy a new one from shopjimmy.com. cost is $84.50 plus shipping.
Posted on Jun 11, 2010
I paid $2200 for a 4201c 26 months ago and it went black yesterday. They say its out of warrenty and wont do anythng for me. I see many complaints on several websites.. Dell should be sued !
Posted on Apr 05, 2009
I'm having the same problem. The repair shop I went also said it was a problem with the power supply unit and they quoted me $425 to fix it
They said they had no problems getting parts from Dell. I'm a little suspicious.
Posted on Aug 29, 2008
I have the exact same unit and same problem.
My unit was 2 years old when it failed.
Dell told me they would replace then unit, then a few days later told me they would do nothing for me. When I asked about where to get parts and or get it fixed Dell explained that they will not service, support or supply parts for the unit. PERIOD.
I took the TV to a local repair shop. They said that they think they have found where to source a replacement power supply. It will cost $450 for the part and the labor.
It's about half the cost of a new unit, so I'm not sure what I'm going to do..
Posted on Mar 18, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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