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Brush does not turn when vac touches floor

Our Eureka vacuum doesn't seem to be working properly. The brush does not turn unless you are pushing the vac. It occasionally has a slight burning smell also. Can you think if there is something we might have done wrong? We just brought it home today. Thank you very much for any advice.

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  • wolfal99 Feb 03, 2008




    We just brought it home from the store. My husband says that the brand new belt that was on the machine seemed too loose to him.


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You need to change the belt. The belt will not turn the brush roll and is slipping on the drive shaft. This is creating the burning smell you describe.
You say you just brought it home.From where? From repair or is this a new machine.

Posted on Feb 03, 2008

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This vacuum has given me nothing but problems!!! The newest problem is the brush. I have changed the belt several times, it is a new one now. The brush spins, but as soon as you set the machine in place to start cleaning, it stops and burns up the belt. I need help. I don't want to buy another vacuum!!!

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http://www.eureka.com Customer Service Phone Number
1-800-282-2886 Hours of Operation
Monday thru Friday 8:00 am to 7:30 pm CST
Saturday and Sunday 10:00 am to 6:30 pm CST
Don – The Vac Man
Go Ahead. Use Us.

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