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If you touched the electrical contacts on the cartridge the high voltage used could be taking a shorter path to ground. Try cleaning the contacts on the cartridge and inside the printer with a lint free cloth and some 99% isopropyl alcohol then wipe dry.
this is cause of the lens is dirty with toner droping.. open the front cover and on the right side, there is a level for you to pull out.. at the right side of the printer, open the small cover and you will be able to find a cleaner. To clean..pull out the holder few times.. by applying slight pressure..that will clean the bottom lens..and u should be able to print out fine now..
Is this an original DEll toner, or a remanufactured one?
Sometimes a remanufactured cartridge can need a few pages printed before the new toner 'works ' through the internal mechanisms. Not all remaufacturers actually test (all) of their cartridges. The better ones test 100%, to ensure a quality product.
It could be that the wrong toner has been used in the cartridge (not all toner is the same - by a long way).
It could be that the drum has NOT been replaced. These can be light damaged and result in a poor print quality. An original drum is purple in colour. Aftermarket drums are blue/green.
That obviously shouldn't happen. Did you print an alignment page after you inserted the new cartridges? There could also be some clogged nozzles on the new cartridges. If you haven't contacted Lexmark technical support through www.lexmark.com, suggest you do so.
Full isn't always the answer, in order to refill a cartridge properly you need to also replace the cleaning blade inside. The blade wears out and doesn't clean the drum properly and also lets toner leak all over. Your best bet is a new OEM cartridge, or put a new cleaning and Dr. blade in yours.
First off replace the ink cartridge.
then look into the menus of the printer and perform the head cleaning procedure.
Most of the time what you are describing is simply a cartridge out of ink and not showing empty