Question about Samsung CLX 3160fn All-In-One Printer

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Color smears or runs on entire page wherever there is color when printing or coping. Black is crystal clear. No Error codes. Changed all of the Color Toner Cartridges. No different. Turned off computer and printer and rebooted as manual suggested but didn't help. Removed imaging cartridge and cleaned inside of printer, didn't help. Has printed 3084 images. Any suggestions? The machine is still under warranty but didn't want to send it away if something simple. Thanks.

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  • jmsjrs Feb 05, 2008

    Samsung Tech had me send color print job to printer, shut unit off when paper was pulled in one inch. Turn off machine, remove imaging unit, check image on green drum. OK. Next, remove next cartridge unit (might be called fusor unit) and check image on that. Couldn't see any, but found piece of crunched paper stuck in it. Removed piece of paper and reassembled all parts, sent color print job to printer, Everything OK. Weird - paper always fed properly and color only was smeared. Black was always OK. Anyway, problem solved.

    Thanks,

    jmsjrs

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Any smearing usually indicates a crunched up paper somewhere in the machine. Take the whole machine apart and look for any crunched paper. A crunched paper is not a jam - so therefore the machine still works with a foreign paper inside. Remove paper - run of a few prints with not much on them - to clean the drum. Print a demonstration print to test machine. Should be problem solved!

Posted on Feb 22, 2008

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Uninstall the driver of your machine .reinstall again use the cd driver to update

Posted on Feb 04, 2008

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