Question about Dualit 20247 2-Slice Toaster

2 Answers

2 slot dualit toaster

Hi, my toast will not stays down when I push down the lever. I think the electronetmagnet gone out. Where can I get this part for this unit? Its modle is 2ng2us, 120vac, 900 watt, and its serial number is 2004.36. Thanks

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  • awsome Feb 04, 2008

    I live in San Jose, Calif. and I'll try a couple websites you gave me. Thanks

  • awsome Feb 04, 2008

    There is a toll free number at this website you gave me. I will give them a call tomorrow. Thanks.

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Here is the web site of the maker, you can contact them here
http://www.dualit.com/
Dualit Limited
County Oak Way
Crawley
West Sussex
RH11 7ST
t + 44 (0) 1293 652 500
f + 44 (0) 1293 652 555
e info@dualit.com

Posted on Feb 03, 2008

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Http://www.spares2go.co.uk/browse/DUALIT/m125.htm
try this parts place im still looking also thx nick

Posted on Feb 03, 2008

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1 Answer

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We ran into the same problem today with our toaster. There was never a problem before I cleaned it--not only by sliding out the crumb drawer, but by turning it upside down to dislodge every last crumb. After that, It would not stay down when pushed down.

My husband took the cover off and found that a magnet is what keeps the lever down when the toaster's on, and allows it to go back up when the toasting is done. It's an electro magnet that works only when the toaster is on. It seems that when I turned the unit upside down and rightside up again, crumbs landed on the magnet's contact plates (which are about 1/4" x 1/2") and would not allow the magnet to engage. Because the magnet wouldn't engage, the lever would not stay down, and the toaster shut off. Brush off the magnets, replace the cover and toast away!

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