No sound from HT554PH surround sound system and Blu-ray DTS discs

Hi, maybe you can try another free one like Leawo Blu-ray Player.

Leawo Blu-ray Player is all-inclusive media player software to play back Blu-ray/DVD disc, common videos and up to 1080P HD videos smoothly on Windows 8. As professional Blu-ray/DVD media player software, Leawo Blu-ray Player could play back the newest Blu-ray and DVD discs released in the market on Windows 8.1/8/7/Vista/XP. It could play back common videos, up to 1080P videos and audios in almost all formats with lossless quality. With various advanced audio decoding technologies like Dolby, DTS, AAC, TrueHD, DTS-HD, etc. built in, Leawo Blu-ray Player delivers extraordinary audio effect.

Hope it helps. :)

Best Free Blu ray Player Software for Windows Leawo Free Blu ray Player

1) Switch Player off then On (this is to clean-boot firmware).
2) Wait until main menu appears
3) Open Disc Tray and Close Disc Tray (May not be necessary)
4) As soon as "No Disc" is displayed quickly press REPEAT on
remote quickly use the following code for your current
region:
Region 1: Press - 2,9,3,3,4
Region 2: Press - 5,7,5,3,8
Region 3: Press - 5,6,7,3,2
Region 4: Press - 7,6,8,8,4
Region 5: Press - 5,3,8,1,4
Region 6: Press - 2,4,4,6,2
5) Your current Region will appear in the top-right corner
6) Quickly Press "9" before it disappears (It should replace
the code with a "9" in the corner)
7) Switch Player Off and then On again.

Note that REPEAT is part of the code so one smooth press of
6 keys is required.

There isn`t currently a region hack for Blue-Ray Disks

Sounds like its not a blue ray player. any more info?

i have the same exact problem - help!

Make sure that your receiver says optical 1 or 2 on the front display.

Updated firmware last night (for the Bd370) and the main movie disc for Chronicles of Narnia: Lion,witch,wardrobe worked (after previously stalling). However, the bonus disc still doesn't work when I play it (just a blank screen). I traded the Blue-ray DVD from where I bought it for another one, and it made no difference. However, both Narnia discs played okay in the store on a Sharp blue-ray DVD/Tv combo.

It is not necessarily what features you have to look for, it is what connections you need to look for. Most blu ray players have the hdmi ports. On my blue ray I found it and it has the fiber optic end. I have used that and to me it sound just as good.

Hello, it sounds to me like the receiver doesn't support the sound format being sent from the blu-ray player. This is because the blu-ray disc would have HD encoded sound such as DTS HD Master Audio or Dolby True HD. Most receivers have not been fitted with these sound formats untill quite recently. The reason for the menu sound playing correctly would be for the PCM (Pulse-code Modulation) which sends simple two channel digital sound supported by all digital receivers. It may be possible to use Dolby Pro Logic or similar formats to give a surround feel, but the only way to get true surround sound in this way would be decode the sound externally and input it through several phono cables into the multichannel input, however blu-ray sound comes in 7.1 so the receiver would need to be able to accept this to get the full effect. If it is possible, see if the blu-ray player will allow downsampling to a surround sound format that your receiver can accept such as Dolby Digital or DTS. Hope this helps.

no descodifica dts a traves de opt2 solo de su dvd opt1

If your receiver has a multichannel input and the player has the multchannel output then that is the only way you can get surround sound from it with source inputs that it cannot decode, such as DTS. The player will then do it alone.
However, in the setup menu of the blu ray player you should be able to change the audio output to downmix to 2ch audio...at least you'll get to watch the movie.