Question about Apple iPod nano

8 Answers

My itunes won't detect my ipod nano 4gb

Im using windows xp at the moment. my itunes use to be able to detect my ipod nano but all of a sudden its stopped doing it. from what i gather i dont think the usb port is detecting it because i tried using my friends usb cable and it still wont detect it. However i used my ipod speakers to charge it and it's able to detect it, so i dont know what's wrong with it, please help:(
x

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  • 53 more comments 
  • ilikecoffee Feb 03, 2008

    hi thanks for helping but the computer wont even detect my ipod, as in the usb hub isn't even recognising that my ipods connected, but strangely enough it's still able to charge on my friends ipod speakers charger. so i dont know if i have to do somehting with the usb settings?

  • Anonymous Feb 13, 2008

    bhaby48@yahoo.com, please help me. mp4 wont detect by the computer, however it can charge the unit, what does it means, thanks a lot

  • korirutti Feb 14, 2008

    my apple i pod nano 4gb mp3 player ditects when i connect it but when my i tunes software starts sincing my device it all of a sudden gets disconnected.i restored my i pod but in vain

  • joostinus Feb 16, 2008

    pc will not recognize ipod

  • Anonymous Mar 12, 2008

    Hi, we have a couple of ipod nano 4GB (purchased just before christmas), and a couple of ipod shuffles (just over 12mths old) that use to be recognized by itune but in less then a week itunes does not dectect it is connect nor does our computer, nor will it charge..... We have change USB cables as there is several ipods in our house, so we have tried all the USB cables and nothing happens. But we also have an Samsung YP-T6 that is fine the computer recognizes it and we are able to download music onto it fine, but we use windows media player to sync it.... So we are wondering if you might be able to help us out in working out our LITTLE problem with our ipods.... THX.

  • Nikkibee Mar 12, 2008

    Hi, we have a couple of ipod 8GB nano (video) (purchased just before christmas) and a couple of ipod shuffles (almost 12mths old), we are having HUGe dramas with them not being recogized by itunes or our computer nor do they charge (we can chage them as we have a ac wall charger), but in saying this it was less then a week ago that we used itune to sync 2 of the ipod nanos and it worked fine.... But our computer recognizes another mp3 a Samsung YP-T6 with out any problems but we use windows media player to sync it... We are wondering if you might be able to give us a bit of an idea on how to get over this little hurdle... THX greatly appreciated...

  • Anonymous Mar 21, 2008

    my itunes wont detect my ipod

  • poyje Apr 10, 2008

    my ipod nano 4GB won't show on my pc.it just charges whenever i connect it to the port.



    GB

  • lynns1119 Apr 17, 2008

    My ipod nano 4 gb will charge when I plug it into my computer, but it won't connect to itunes, so I can't update my songs.

  • crizzacker Apr 18, 2008

    my 4g ipod nano comes up as and unknown device, will not charge or connect to itunes. u can get back to me via email.

  • Anonymous Apr 19, 2008

    my ipod wont detect on my computer but charge with the computer and when click on music it shows"DISK ERROR!".

  • shantel306 Apr 20, 2008

    i tried to use my brothers usb cord but it still wouldnt detect it. i then tried to plug in my brothers ipod in and it detected my brothers ipod i dont understand. HELP!!!!!!!! :(

  • Yangzom Apr 22, 2008

    My ipod is also Nano 4gb and Iam also facing same problem. Please help me.

  • clarki3 Apr 29, 2008

    Hi, have tried to download tunes from itunes onto my ipod nano but it not recognising my device. It is charging so no problem with usb port. Bit of a thicko when it comes to computers or any thing technical so please explain in simple terms if you have a solution.

    Thanks for your time.

  • milliondolla May 02, 2008

    hwy I have the same problem, it will charge but wont conect to sync any songs :(

  • millie18 Jun 08, 2008

    ok. i have an ipod nano 4gb player and it won't recognize my ipod when i hook it up to put songs on it. please help it's for my dad and he thinks it's just one big waste of money. My friends tell me it's because of windows xp, but if so how do i get it from windows xp. i've tried to import the songs but it won't recognize it and it's not doing anything. please help me!

  • Anonymous Jun 09, 2008

    the itunes wont pop up

  • Princess86 Jun 18, 2008

    My itunes won't detect my ipod nano 4gb problem, and notify you when a new solution is offered.

  • Anonymous Jun 23, 2008

    ipod dont not detect in itune

  • datdasian Jul 05, 2008

    i have the same problem :'( y the hell cant itunes detect it. it use to can

  • katiek123 Jul 17, 2008

    My itues won't detect my ipod nano 4gb, whenever I plug it into my computer it just charges my ipod but itunes does not detect it; so I cannot download songs. I know there is nothing wrong with my connector because when I pluged my brothers ipod in with the same connector; itunes did connect it. What can I do to download somgs onto my ipod again?

  • sweetdevil_g Jul 29, 2008

    when i plug my ipod into the computer itunes don't detect it, but it shows up in my computer. Any advice? My ipod is working fine, just dont know why itunes won't detect

  • joemama90210 Aug 01, 2008

    my itunes wont detexct it either... i can plug it up to the usb chord and charge but it wont ever sync my ipod...so it would be really helpful if someone could tell me how to fix this problem.

  • Anonymous Aug 01, 2008

    my ipod nano won't work in my computer nor itunes and it won't charge what the????

  • Anonymous Aug 02, 2008

    i cNT CONNECT - USB WONT PICK IT UP why/

  • lil_rae94 Aug 03, 2008

    i've never had problems with my iPod and my computer until yesterday. (or thats when i realized it anyway) The computer still charges it and everything. but on iTunes it wont show that its connected. i cant put music on it or anything.

    i really dont understand why because right before i plugged mine in, my mom had her shuffle plugged in and it showed up on iTunes like always.

    I thought maybe that was the problem because that was the first time she had ever used my computer to charge her iPod..and it got rid of all of her songs. But i have no idea... Help!!!**

  • genestarwind Aug 05, 2008

    it wont show up as apple ipod like my other ipod did when i connected it to my pc

  • Anonymous Aug 07, 2008

    my ipod isnt being detected by my computer...wut should i do

  • Anonymous Aug 10, 2008

    My husbands ipod nano 8gb is not being recognised by the computer or itunes. It is still charging it thru the usb but doesn't even show that it's connected, so I am unable to load tunes etc onto it. It's always worked in the past. My IPOD is working perfectly with the same usb cable and connection etc.

  • Anonymous Aug 13, 2008

    When I plug my IPOD into my computer to Charge or Add songs to it... it does nothing!! I have tried more than one wire and everything so i dont understand the problem!! HELP!!!

  • Anonymous Aug 13, 2008

    I have a iPod nano 4gb and everytime I try to connect it to the computer it isn't detected but it will charge up fine with the charger. I have tried to reset settings and tried many other things to see if it will connect but nothing seems to help at all. Help!

  • goprodelight Aug 13, 2008

    nothing but it is failling to boot.

  • reysbabygurl Aug 14, 2008

    my ipod wont go pop up on my i-tunes wat do i do i really want to put music on my ipod but it wont let me please help!!!!! I WANT MUSIC

  • Anonymous Aug 14, 2008

    xp doesn't detect my ipod

  • Gailorocks Aug 20, 2008

    I have a iPod nano 4gb and everytime I try to connect it to the
    computer it isn't detected but it will charge up fine with the charger.
    I have tried to reset settings and tried many other things to see if it
    will connect but nothing seems to help at all. Help!

  • asdedf Aug 24, 2008

    everytime i plug my ipod into itune it doesnt detect it so i cant put new music onto my ipod itunes wont detect my ipod nano help

  • chief03 Aug 24, 2008

    Computer or Itunes will not recognize my 4GB Nano. It will charge but that's it. Same thing on two different computers

  • Anonymous Aug 29, 2008

    my ipod does tht i plug it in itunes opens all my music has gone and i cant put any more on it but it still charges wht do i do?

  • Anonymous Aug 29, 2008

    i have the same problem can u help me???

  • Anonymous Aug 30, 2008

    its the fuckin same why the **** would i e=waste my time doing this

  • Anonymous Aug 30, 2008

    I Plug in my ipod. Usually it would open Itunes but now i have to do it from the menu. Itunes does not recongnize my ipod and it doesn't come up in the menu on the left hand side. I have tried restoring my ipod it won't let me ! HELP !

  • Anonymous Aug 30, 2008

    i will connect my ipod nano 4gb to my pc and it would be detected by itunes all of a sudden it dont want to detect it no more but other pc's do

  • flashmc Aug 30, 2008

    my ipod nano is not detected by my laptop

  • bpalacios56 Sep 05, 2008

    my ipod nano 3rd gen won't pop up in itunes like it should.

  • Anonymous Sep 05, 2008

    i have tried scanning for my ipod, but everytime it is plugged into my USB Hub it just charges and iTunes doesn't recognise it.. i need help.

  • iloverhtchil Sep 06, 2008

    my windows xp wont recongnize my ipod nano but it is able to recongnize the newest 4gb ipod i dont know what to do i need help

  • Anonymous Sep 07, 2008

    windows media player wont reconise my mp3 player ever since i deleted some of my songs from my music libery i tryed to restore the system which was succesfull but it still wont reconise my mp3 player

  • Anonymous Sep 11, 2008

    my ipod does the same thing. It wont charge it wont show up either on itunes but it charges on my friends laptop and other computers. Its really annoying cos i wanna put new songs on but i cant! HELP

  • Anonymous Sep 13, 2008

    when i plug it in to other computers it works but on mine it just plays three of the same tones instead of 2 with 1 other i need help

  • Anonymous Sep 13, 2008

    When I plug in my ipod touch, it dosn't detect that my ipod is in. When i plug in a different ipod it works. What should i do?

  • kiss87 Sep 15, 2008

    my ipod nano 8gb gets charged and detected on all my friends systems but not on mine

    i tried that menu+scroll key thing many times but to no use

    it doesnt even get charged

    this is the prob since day 1

  • crazygirl77x Dec 26, 2008

    My ipod connected to my labtop before but all of the sudden it just wont recongize my ipod. it charges on me ihome but i cant add more songs on it from my computer.

  • Anonymous Jan 02, 2009

    I have a new laptop with windows vista. When I connect the iPod nano with the USB cable the laptop does not recognize that it is there.

  • Anonymous Mar 14, 2009

    my ipod just deleted all my songs but they are still on my itunes library but my ipod wont sync, help me!!!!!!!!!!!!!

  • sau_5809 May 21, 2009

    My nano will not sync to itunes....it will charge but will not show up on itunes so i can't change the songs

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8 Answers

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  • 1 Answer

Disconect your ipod
click the menu and the center button at the same time and hold it for about ten seconds to refresh it
after you ipod turns on again
reconnect it
and itunes should be recongnise it

=]

Posted on Aug 08, 2008

  • Aaron Campbell
    Aaron Campbell Jan 07, 2013

    thank very much worked a treat well happy

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My computer does not detect my 3rd generation nano 4gp why is that! and wht do i have to do

Posted on Jul 07, 2008

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Exactly the same with mine! it used to detect but now it dont. it charges in my speakers and it still dont detect it with a different usb cable.

Posted on Jun 14, 2009

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  • Expert
  • 201 Answers

Hey there ilikecoffee, the answer you need is found at this site;
http://docs.info.apple.com/article.html?artnum=93716. If the link doesn't work, just copy and paste. Good luck!

Posted on Feb 02, 2008

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GO INTO AN APPLE STORE AS SOON AS POSSIBLE. THEY CAN FIX IT ON THE SPOT. I JUST GOT BACK FROM THE APPLE STORE NAD IT TOOK THEM 2MINUTES TO FIX THAT PROBLEM. NOTHING TO WORRY ABOUT.

go now!!!!!!!!1

Posted on Apr 07, 2008

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  1. I HAVE THE SAME PROBLEM :'( PLEASE TELL ME HOW TO FIX IT.
  2. ITS CONNECTIN THEN DISCONNECTING

Posted on Oct 25, 2009

Thanks Kafrinn. I had the same problem & did what you said, it directly got fixed :)

Posted on Aug 11, 2008

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  • 2 Answers

I have a ipod but it wont come up on i tunes please

Posted on Nov 22, 2010

5 Suggested Answers

  • 13433 Answers

SOURCE: My itunes won't detect my ipod nano 4gb

hey, select your model from this webpage and do all the steps it suggests.

If after all that the ipod still doesnt work properly contact apple or your dealer for more help.

http://www.apple.com/support/ipod/five_rs/

Posted on Mar 18, 2008

  • 1 Answer

SOURCE: My itunes won't detect my ipod nano 4gb

hi my name is silvana, i want to know how to download music to my ipod nano

Posted on May 19, 2008

  • 2 Answers

SOURCE: My itunes won't detect my ipod nano 4gb

well sometimes what people do is that they plug in the usb cable before the computer is on and it wont recognize the ipod. You have to turn off the computer and wait till it is on and then plug it in.

Posted on Jun 24, 2008

mneilsen2084
  • 342 Answers

SOURCE: My itunes won't detect my ipod nano 4gb

You most likely will have to put the ipod into disc mode and restore it. But heres a few things you can attempt

--------------------------------------------------



Last Modified: January 28, 2009 Article: HT1320 Old Article: 61705 Summary Learn how to reset or restart iPod following a freeze.
Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.) Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step. Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.

If you are still unable to reset your iPod, use only one finger from one hand to press the Center (Select) button, and one finger from the other hand to press the Menu button.
When you reset iPod all your music and files are saved, but some customized settings may be lost. Date and time are preserved (unless the iPod reset itself because it had no power and then was reconnected to power). Other customized settings, such as Bookmarks, On-The-Go Playlists, Shuffle, Backlight timer, and so forth are preserved from the last time the hard drive turned on.


--------------------------------------------------

Putting ipod into disc mode http://support.apple.com/kb/HT1363 Toggle the Hold switch on and off. (Set it to Hold, then turn it off again.) Press and hold the Menu and Select buttons for at least 6 seconds until the Apple logo appears. When the Apple logo appears, release the Menu and Select buttons and immediately press and hold the Select and the Play/Pause buttons until the Disk Mode screen appears.
Connect the iPod to your computer; the screen on the iPod will change and say "Do not disconnect" If you are having difficulty putting the iPod model into disk mode, set it on a flat surface. Make sure that the finger pressing the Select button is not touching the Click Wheel. Also make sure that you are pressing the Play/Pause button toward the outside of the Click Wheel and not near the center.
If you are still unable to put your iPod with a Click Wheel into Disk Mode, use one finger from one hand to press the Select button, and one finger from the other hand to press the Play/Pause button.
--------------------------------------------------
How to restore iPod (ARTICLE NUMBER HT1339)
Open iTunes, and then connect your iPod to your computer using the USB or FireWire cable that came with your iPod.

After a few moments, your iPod will appear in the Source panel in iTunes.
Select your iPod in the Source panel and you will see information about your iPod appear in the Summary tab of the main iTunes windows.

Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download the latest iPod Software.

The 4 possible restore options are: Restore Option

1: Restore - Restores with same iPod Software version already on iPod. Restore Option

2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available. Restore Option

3: Use Newest Version - Restores with the latest iPod Software available. Restore Option

4: Restore and Update - Restores with the latest iPod Software available.

If you are using a Mac, a message will appear prompting you to enter an administrator’s name and password.

A progress bar will appear on the computer screen indicating that the first stage of the restore process has started.

When this stage is completed, iTunes will present one of two messages on screen with instructions specific to the iPod model you are restoring.
Restore Instruction 1: Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).


Restore Instruction 2: Leave iPod connected to computer to complete restore (typically applies newer iPod models).

During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage.

Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.

After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.
--------------------------------------------------

Posted on May 27, 2009

6ya6ya
  • 2 Answers

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Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
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Posted on Jan 02, 2017

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I have a 5th generation iPod Nano. I've had it less than one year, and now whenever I plug it into my computer with the USB cord that came with it, my computer says "USB device not recognized" and that the...


  • Check system requirements. - iPod nano (5th generation) requires the following minimum versions of Windows: either Windows XP (Service Pack 3 or later), Vista or Windows 7. If you have one of these versions of Windows, verify that Windows is fully up to date by downloading and installing software updates from Microsoft. If you have Windows XP with Windows XP Service Pack 1 or Windows XP Service Pack 2, download and install Service Pack 3 using Windows Update.

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1 Answer

My itunes won't detect my ipod nano 4gb


You most likely will have to put the ipod into disc mode and restore it. But heres a few things you can attempt

--------------------------------------------------



Last Modified: January 28, 2009 Article: HT1320 Old Article: 61705 Summary Learn how to reset or restart iPod following a freeze.
Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.) Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step. Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.

If you are still unable to reset your iPod, use only one finger from one hand to press the Center (Select) button, and one finger from the other hand to press the Menu button.
When you reset iPod all your music and files are saved, but some customized settings may be lost. Date and time are preserved (unless the iPod reset itself because it had no power and then was reconnected to power). Other customized settings, such as Bookmarks, On-The-Go Playlists, Shuffle, Backlight timer, and so forth are preserved from the last time the hard drive turned on.


--------------------------------------------------

Putting ipod into disc mode http://support.apple.com/kb/HT1363 Toggle the Hold switch on and off. (Set it to Hold, then turn it off again.) Press and hold the Menu and Select buttons for at least 6 seconds until the Apple logo appears. When the Apple logo appears, release the Menu and Select buttons and immediately press and hold the Select and the Play/Pause buttons until the Disk Mode screen appears.
Connect the iPod to your computer; the screen on the iPod will change and say "Do not disconnect" If you are having difficulty putting the iPod model into disk mode, set it on a flat surface. Make sure that the finger pressing the Select button is not touching the Click Wheel. Also make sure that you are pressing the Play/Pause button toward the outside of the Click Wheel and not near the center.
If you are still unable to put your iPod with a Click Wheel into Disk Mode, use one finger from one hand to press the Select button, and one finger from the other hand to press the Play/Pause button.
--------------------------------------------------
How to restore iPod (ARTICLE NUMBER HT1339)
Open iTunes, and then connect your iPod to your computer using the USB or FireWire cable that came with your iPod.

After a few moments, your iPod will appear in the Source panel in iTunes.
Select your iPod in the Source panel and you will see information about your iPod appear in the Summary tab of the main iTunes windows.

Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download the latest iPod Software.

The 4 possible restore options are: Restore Option

1: Restore - Restores with same iPod Software version already on iPod. Restore Option

2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available. Restore Option

3: Use Newest Version - Restores with the latest iPod Software available. Restore Option

4: Restore and Update - Restores with the latest iPod Software available.

If you are using a Mac, a message will appear prompting you to enter an administrator’s name and password.

A progress bar will appear on the computer screen indicating that the first stage of the restore process has started.

When this stage is completed, iTunes will present one of two messages on screen with instructions specific to the iPod model you are restoring.
Restore Instruction 1: Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).


Restore Instruction 2: Leave iPod connected to computer to complete restore (typically applies newer iPod models).

During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage.

Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.

After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.
--------------------------------------------------

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1 Answer

My itunes won't detect my ipod nano 4gb


well sometimes what people do is that they plug in the usb cable before the computer is on and it wont recognize the ipod. You have to turn off the computer and wait till it is on and then plug it in.

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so it complains that your itunes is too old?

try one of these,,
http://www.oldapps.com/itunes.htm

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My itunes won't detect my ipod nano 4gb


hi my name is silvana, i want to know how to download music to my ipod nano

Apr 27, 2008 | Apple iPod nano

1 Answer

My itunes won't detect my ipod nano 4gb


hey, select your model from this webpage and do all the steps it suggests.

If after all that the ipod still doesnt work properly contact apple or your dealer for more help.

http://www.apple.com/support/ipod/five_rs/

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My nano won't restore.


Try putting the ipod in disk mode by pressing the center and play buttons after resetting it (by holding down the center and menu buttons). You will know it is in disk mode when it shows a check mark on the ipod screen. Then plug it into your vcomputer and format it using windows.

After you format the ipod, try disconnecting and reconnecting to the computer and restore and see if that fixes your problem.

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