Pedals/resistance locked just got my proform elliptical 850 spacesaver. Put it together and pedals do not move. Resistance seems to have locked pedals and cannot move at all. Lowering resistance level on console only made worse.

You may be better off calling Icon Fitness and they can help from there .

follow this steps and fix it. God bless you

· 1
Check your owner's manual for diagrams and definitions. You'll need this information when you put the elliptical back together. You'll also want definitions in case you need to call the customer support line for assistance.
· 2
Be aware that the resistance is often the part that requires repair. Resistance is managed magnetically, so often if the machine is working, but the resistance isn't setting correctly or at all, check the bolts that secure the magnets. If they are loose, the resistance will slip. If the bolts are fine, check the magnets themselves by using a refrigerator magnet and see if it is attracted or repelled by the your fridge magnet. If not, the magnets have de-magnetized and need to be replaced.

· 3
Consider that if the foot pedals are attached with bolts, any slipping can be fixed with a quick use of the wrench. But if the foot pedals are damaged or breaking, order new foot pedals (see Resources below) rather than run the risk of a pedal breaking while you're on the machine.
· 4
Check the hand bars. While not all people use them, as they can elevate your heart rate by up to 20 percent, they can become worn, too. While loose hand bars typically need a simple tightening of the bolt, be sure not to overtighten as the bolts can break.
· 5
Know that if the axis is bent, it's likely you need a new machine. The axis is the central alignment of the elliptical. If the machine was used by a person who is over the maximum weight limit, it can be bent or damaged. It's not an easy fix and a better idea is to upgrade to a sturdier machine

follow this steps and fix it. God bless you
Electronics Problem You control the tension of the pedals using the buttons on the console. When you assemble the A.C.T. elliptical, you have to thread a group of wires from the console through the upright down to the electronics board. These wires communicate the resistance settings to the electronics board. If the wires twist, disconnect or break, the resistance will not work. You will need to reconnect or replace the wires.

Read more: http://www.livestrong.com/article/406522-tension-problems-with-the-nordictrack-a-c-t-elliptical/#ixzz2Z4kLeLBm

Reading on HSN website, it is b/c this product is junk. Dozens and dozens of reviews stating the resistance is stuck and wont' change.

http://www.hsn.com/products/proform-smart-strider-spacesaver-elliptical/6647352?query=6647352&isSuggested=True

1) tight the bolts tension for magnet and clean very well. and proof..if the fail
2) go to test the magnet, use again the magnet from your refrigerator magnet, for attraction and repulsion. If do not pass the TEST replace the magnet in any Hardware such home depot, etc.
God bless you

Dear Sir:

Check is sliping, if do use the tool wrench for adjustmente the bolts.

2( See is the axis is not bend, if do you must replace it the machine, because is the hear of the elliptical.

sincerely. God bless you.

ernesto cuadra
managua, nicaragua. c.a

To mount the elliptical trainer, firmly hold the handlebars or the T-handle and carefully step onto the pedal that is in the lowest position. Next, step onto the other pedal. Push the pedals until they begin to move with a continuous motion. Note: The pedal disks can turn in either direction. It is recommended that you turn the pedal disks in the direction shown below; however, to give variety to your exercise, you may choose to turn the pedal disks in the opposite direction.
To dismount the elliptical trainer, allow the pedals to come to a complete stop. CAUTION: The elliptical trainer does not have a free wheel; the pedals will continue to move until the flywheel stops. When the pedals are stationary, step off the highest pedal first. Then, step off the lowest pedal.
As you exercise, you can adjust the resistance of the pedals with the resistance knob on the console. To increase the resistance, turn the knob clockwise; to decrease the resistance, turn the knob counterclockwise.

Have a 390E elliptical. riding on resistance 4 and then it shut off and went back to resistance 1. now it will not accept any resistance, if you punch in 2 or 3 it registers and then drops back to 1. battery problem? help

If you purchase from a store I would take it back and exchange it, or if you purchased it on line then the manufaturer and have send somebody out to take care of this situation you have a warraty on the unit

If you can hear the adjustment motor running the problem could be related to two things:
1. Broken or stretched resistance adjustment cable.
2. Broken bracket for the magnet return spring.
If the resistance is on maximum all the time the second issue is most likely the cause.