Question about GE (PSS26MSRSS) Side by Side Refrigerator

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Water supply in door will not dispence water

The refrigerator is about 2 years old and I have had no problems until the last three months. The water supply in the door stopped working. Someone told me to take a hair dryer and heat the plastic tubing behind the crisper (not too hot so as to melt the tubing). I did this and also blew warm air around the back of the freezer door where the water is dispensed. Nothing happened until about 15 minutes later when it started working. It worked for a few days and stopped again. I have tried turning the air off that flows to the crisper area, tried turning the temperature up in both the refrigerator and freezer to no avail. I then heated all the same areas again and within an hour it stared dispensing water again. The third time I just went in and pushed and pulled on the tubing and about 20 minutes later it started working again. This time it worked for about four days. I have even tried moving food around in both sides with no results. I have household appliance insurance American Home Shield and they said that the water supply is not covered. I am extremely disgusted and unless something changes, this will be my last GE appliance!

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  • Anonymous Feb 13, 2008

    Water dispenser in door will not dispense water.

  • Anonymous Mar 10, 2008

    Water dispenser satarted working intermittantly then the entire unit stopped. Has power and lights, try to set the temp and it only flashes HRS in the display, the water LED flashes on the dispenser.

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2 Answers

I had the same problem, and unscrewed the water filter in the top back right side of the fridge and it was frozen solid........I ran warm water through it till the ice was gone, then the water started flowing again. My side by side continually runs way to cold....I've turned the freezer down to a "2" setting and the fridge down to "1", and it still is running below 32 on the fridge side......sheesh.

Posted on Feb 09, 2008

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G/e just came out with a heater for this problem i just ordered on the other day i cant remember the part # but call g/e and they can give it to you (the part # )your extended warranty should cover this it isnt a water problem is the ref.and g/e found the problem to late the unit where out in the field although its not a recall they know these units are having problems. i do warranty work every day so I see this as a common problem

Posted on Feb 03, 2008

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