Your best bet would be to connect it in MSC mode and format it. It's pretty simple to do, unlike most things with this player. All you have to do is hook it in, and go to "My Computer" you should see it in as a Sansa Icon, you just right click it and hit format.
Unfortunately, i don't wish to do this, because the computer that had all my music on it basically got destroyed, and my laptop has nothing on it. I'm haaving the Bad track issue, but it's doing it at random with about 15 tracks at a time.
Ugh...I love it, but i hate it.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Your DB might be corrupt. Folow the delete procedure one more time:
Delete Music Files
1) Connect your Sansa to the computer.
2) Select Open device to view files using Windows Explorer on initial
3) Select the place where you want to delete music files from
4) Highlight and delete the music file/s or folder from My Computer\Sansa
e200\...\MUSIC folder. (You can also select from a variety of music
software programs to transfer/synchronize your files).
If that fails, go ahead and update the firmware - it will delete everything, and allow you to start over from scratch among other things.
Thats probably the best idea to erase everything and start anew.
You can format the device in My Computer>Device Name (e250)>Right Click on it and select Format.
This will erase everything on your device.
If you are getting Bad Track from just a few songs, just delete them as they may be corrupt.
Also, you need to keep some free space on the device to create the database. Keep at least 6MB free for every GB.
Best of Luck.
Where is the music coming from?
If you have lots of Bad Tracks errors, the music is usually encoded incorrectly and the device does not know how to decipher it.
If the device still connects to the Computer, try to format it. My Computer, Right click on Device name (e200) and select format.
I would also update the firmware. It is available from the SanDisk website.
Best of Luck.
I had this same problem with my Sansa e280, I did some research and found that MTP mode is used when syncing with Windows Media Player. So if you plugged in your player under MTP and simply tried to drag and drop using Windows Explorer the player won't recognize. I have heard that you should be able to view them on the Sync tab in WMP but I personally have not tried.
The way I got rid of the songs was by going into my Sansa Settings and changing the USB mode to MSC, opening the Player by going to My Computer, then (if using Windows XP) click on Tools > Folder Options. Click on the View tab and Select "Show Hidden Files and Folders". Click "OK" Then Right click on the MUSIC Folder and Select "Properties" Uncheck "Read Only" and "Hidden". Unplug your Player and it will restart. Viola, no more ghosted songs.