Question about Fuji FinePix S5000 Digital Camera

4 Answers

White screen, white photos

Hi, I had my Fuji S5000 for over 3 years. I am very pleased with the camera. Now when I turn on the camera to take photos the screen is all white. I am taking photos and they are whiteas well. I can look in to the settings no problem there the LCD has no problems in MENU mode. Does any one have any ideeas?

Posted by on

  • 13 more comments 
  • photomom2 Feb 19, 2008

    I have the same problem with the white screen,and no actual photo taken. Other that that the camera seems to function fine. If anyone knows how much it would cost to have if fixed.

  • photomom2 Feb 19, 2008

    I have the same problem with the white screen, as well as the pictures. As far as i know everything else seems fine. I would love to know how much it would to get it fixed.


  • Anonymous Mar 01, 2008

    Wow, I too am having the exact same problem with my camera, which is also an S5000 that has just a few years on it. Now I'm glad to know it is not just me!

  • Anonymous Mar 01, 2008

    An addendum to my other post...what if the camera is 3+ years old? If no longer under warranty, will Fuji still replace this bad part? I think my camera may be 4 years old, and I'm not sure it would be worth paying to have fixed. Would you know how far back they are going with the repair? Thanks so much!

  • Anonymous Mar 22, 2008

    Purchased FujiPix S5000 from Best Buy after I was using the zoom the LCD screen flickered then turned are also other camera an old Kodak digi is almost 8 years old and it is still cooking..this FujiPix is a bunch of **** telling what the heck is wrong with it and how much it'll cost to repair.....

  • donkstone Apr 16, 2008

    Same problem..white etc..any info would be appreciated


  • Anonymous May 04, 2008

    I need my ccd senor replaced......... does fuji replace for free on the s5000 model

  • E van May 04, 2008

    Same problem. White screen with horizontal lines flickering across it.

  • Kalyr May 20, 2008

    Similar problem - suddenly got a white screen. I was using the camera in warm and humid conditions - I was in the front row of a rather hot and sweaty rock concert.

    Now it seems to have died completely - I can't get the camera to boot up at all - switching in on shows the Finepix startup screen, but it's not possible to view pictures, or even turn the camera off again.

  • Anonymous May 21, 2008

    is the s5000 covered by factory warranty for ccd replacement?

  • Anonymous May 27, 2008

    new batts
    new storage card
    read manual cover to cover
    unable to veiw any object through camera

  • mak_gang Jun 25, 2008

    using S5000 for 2 years and suddenly white screen ...What should I do... repair / replace

  • 2bobs2 Jun 30, 2008

    Screen and viewfinder both white. Stopped taking pictures in middle of session. earlier ones still OK on screen in review. new photos just white.

  • Anonymous Aug 04, 2008

    Same problem here, when using flash the pictures go white.

  • Anonymous Aug 06, 2008

    I have not been able to resolve my problem I tried everything and still I get whit photos, it looks like the flash is over exposed.



4 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.


    An expert who has answered 200 questions.

  • Expert
  • 206 Answers

This is a CCD sensor problem ( see enclosed image ) ; has to be replaced. Contact Fuji agent in your area because this problem on this model is repaired under warranty ( the manufacturer has installed a faulty sensor when the camera was manufactured ).White screen, white photos - e159388.jpg

Posted on Feb 07, 2008


Update #1
Response from Fuji was trhat I needed $170+ repair to the CCD.
I called them up and politely asked if there was indeed a CCD problem wih the S5000. The response was a reluctant yes.
I then asked why only certain cameras were being repaired when more than the alotted S/N's seem affected.
They dropped the charges and forwarded the camera to the repair department.
Advice: Stay calm and polite. Don't accept "No".Be willing to ask for supervisors if need be. I did not need to go that far.
I still do not have the camera back, but should in about a week I would imagine. I'll post when I have it.

Posted on Sep 06, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert whose answer got voted for 20 times.


    An expert who has answered 20 questions.

  • Expert
  • 74 Answers

I submitted my request for a repair just now. I'll post the Fuji USA response when it comes.

Posted on Aug 26, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Dear Fixya team.Re the S5000 ccd problem. I have had a reply from Fuji USA to say that the S5000 with my S.No. is not covered by the recall.
disappointed as your correspondents indicated otherwise.
Now I will have to bite the bullet and pay for the repair!!!!!
John Hill

Posted on Jun 20, 2008

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

My Fuji E500 shows a white screen when any photo taken outside

is it on shuter speed priority setting?
like manual over ride? if so put it back on auto setting

Oct 27, 2009 | Fuji FinePix E500 Digital Camera

1 Answer

White Screen


Normally there are two reasons for the given problem.

1). Bad or defective CCD. and/or

2). shutter not working.

in the first case the only solution is the replacement of the CCD.
Please click HERE

And in the later case sticking of shutter blade, non functioning of shutter blade will cause the problem. This can be rectified by sending it to some repairer.

Click HERE for the manual.

Main support number: 800-755-3854

I hope you are satisfied with my solution..


Feb 21, 2008 | Fuji FinePix S5000 Digital Camera

1 Answer

White screen

Join the club of many s5000 users.
Your CCD is faulty.
No DIY repair possible because no spares from Fuji available.
A Fuji repair is not worth it.

Jan 08, 2009 | Fuji FinePix S5000 Digital Camera

2 Answers

White screen, cannot see image

Believe it or not, but I put my FinePix s5000 camera in the refrigerator for a couple of hours and it fixed the problem! Weird? I'd say. My friend recommended this to me. He has a laptop that wouldn't boot and the cold frig fixed it.

Maybe it's the contacts on the circuit board shrinking to make a better connection, but whatever it does - it fixed my camera for now.... I'm keeping my fingers crossed though. HA

Nov 24, 2008 | Fuji FinePix S5000 Digital Camera

1 Answer

Fuji S5000 Digital Camera--White EVF/LCD Screen

i was told by fuji it is the ccd or cmos sensor effectively the eye of the camera it is faulty and needs replacement fuji said it would cost £90 to replace as the newer model of the fuji is only 145 i opted to buy a new camera so i bought i differant brand and am very happy with my dmc tz3

May 28, 2008 | Fuji FinePix S5000 Digital Camera

1 Answer

White LCD Screen

This sounds like it might be a defective CCD imager. If so, Fuji should fix this for you for free. This is regardless of your camera's warranty status. Please check the following two links for more info:

Applicable cameras include:
F303, F410, and F700

Dec 09, 2007 | Fuji FinePix F410 Digital Camera

2 Answers

Help... white lines

I also have the same problem! I absolutely love this camera but suddenly out of the blue I have stripy lines on the screen that look like you are looking through a venetian blind. I have contacted Fuji but they say it will cost £99 to repair or have offered £50 discount on any other camera. I just want my F460 working ok. Please, please can anyone help us?

Nov 12, 2007 | Fuji FinePix F460 Digital Camera

2 Answers

My F410 ceased to take photos

This sounds like it might be a defective CCD imager. If so, Fuji should fix this for you for free. This is regardless of your camera's warranty status. Please check the following two links for more info:

Applicable cameras include:
F303, F410, and F700

Nov 02, 2007 | Fuji FinePix F410 Digital Camera

3 Answers

White Screen

I have Fuji FinePix 2650 Digital camera with same problem. I can almost guarantee this is not a firmware problem. I went mountain biking a few months ago and take pictures. I take out camera and turn on. I get lines then white screen. I banged on camera and fixed it. Later a few weeks ago I turn it on and white screen. i beat this thing and get bad menu selection screen for a moment then white again. It takes pictures well and talk to computer no problem but no LCD picture. I thinking it is loose connection for LCD. Send it for repair or if you seek adventure try to fix it yourself!

Nov 12, 2006 | Fuji FinePix S5000 Digital Camera

1 Answer

White Screen

Defective ccd imager!! company will replace this ccd imager free of charge. Year 2002 up to 2005 released unit has a factry defect ccd imager. the company recalled these unit and replaced with a stronger version of ccd imager( they are still doing it). check it out.

Jul 26, 2006 | Fuji FinePix S5000 Digital Camera

Not finding what you are looking for?
Fuji FinePix S5000 Digital Camera Logo

1,018 people viewed this question

Ask a Question

Usually answered in minutes!

Top Fuji Cameras Experts

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Steven Wander
Steven Wander

Level 3 Expert

593 Answers

Parshiv Luthra

Level 3 Expert

383 Answers

Are you a Fuji Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides