Question about Fuji FinePix S5000 Digital Camera
Hi, I had my Fuji S5000 for over 3 years. I am very pleased with the camera. Now when I turn on the camera to take photos the screen is all white. I am taking photos and they are whiteas well. I can look in to the settings no problem there the LCD has no problems in MENU mode. Does any one have any ideeas?
This is a CCD sensor problem ( see enclosed image ) ; has to be replaced. Contact Fuji agent in your area because this problem on this model is repaired under warranty ( the manufacturer has installed a faulty sensor when the camera was manufactured ).
Posted on Feb 07, 2008
Response from Fuji was trhat I needed $170+ repair to the CCD.
I called them up and politely asked if there was indeed a CCD problem wih the S5000. The response was a reluctant yes.
I then asked why only certain cameras were being repaired when more than the alotted S/N's seem affected.
They dropped the charges and forwarded the camera to the repair department.
Advice: Stay calm and polite. Don't accept "No".Be willing to ask for supervisors if need be. I did not need to go that far.
I still do not have the camera back, but should in about a week I would imagine. I'll post when I have it.
Posted on Sep 06, 2008
I submitted my request for a repair just now. I'll post the Fuji USA response when it comes.
Posted on Aug 26, 2008
Dear Fixya team.Re the S5000 ccd problem. I have had a reply from Fuji USA to say that the S5000 with my S.No. is not covered by the recall.
disappointed as your correspondents indicated otherwise.
Now I will have to bite the bullet and pay for the repair!!!!!
Posted on Jun 20, 2008
a 6ya Expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to an Expert (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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