Question about Fuji FinePix S5000 Digital Camera
Hi, I had my Fuji S5000 for over 3 years. I am very pleased with the camera. Now when I turn on the camera to take photos the screen is all white. I am taking photos and they are whiteas well. I can look in to the settings no problem there the LCD has no problems in MENU mode. Does any one have any ideeas?
This is a CCD sensor problem ( see enclosed image ) ; has to be replaced. Contact Fuji agent in your area because this problem on this model is repaired under warranty ( the manufacturer has installed a faulty sensor when the camera was manufactured ).
Posted on Feb 07, 2008
Response from Fuji was trhat I needed $170+ repair to the CCD.
I called them up and politely asked if there was indeed a CCD problem wih the S5000. The response was a reluctant yes.
I then asked why only certain cameras were being repaired when more than the alotted S/N's seem affected.
They dropped the charges and forwarded the camera to the repair department.
Advice: Stay calm and polite. Don't accept "No".Be willing to ask for supervisors if need be. I did not need to go that far.
I still do not have the camera back, but should in about a week I would imagine. I'll post when I have it.
Posted on Sep 06, 2008
I submitted my request for a repair just now. I'll post the Fuji USA response when it comes.
Posted on Aug 26, 2008
Dear Fixya team.Re the S5000 ccd problem. I have had a reply from Fuji USA to say that the S5000 with my S.No. is not covered by the recall.
disappointed as your correspondents indicated otherwise.
Now I will have to bite the bullet and pay for the repair!!!!!
Posted on Jun 20, 2008
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Posted on Jan 02, 2017
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