Question about Creative Labs ZEN Vision:M Digital Media Player

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Zen Vision:M Display Issue- Draws only half of lines, flickers

The display on my Zen is skipping every few lines, or maybe it's got a mysterious solid color strikethrough of every few lines- they're going white. It's useable for MP3's, but irritating.

Have tried hardware reset, not sure where to go from there.

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  • benmarc Feb 03, 2008

    i have the same problem. how should i fix it?

  • Anonymous Feb 04, 2008

    I am facing the same problem!

  • James Boggs Feb 04, 2008

    Have done that also, flashed to current firmware. Also used the "media player recovery tool" they offer with no result.

    I also disassembled the device to check the physical connection for any damage and found none.

    I'm assuming that the flaw is in the panel itself.



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Update to the current firmware on creative website.

Posted on Feb 04, 2008


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My son let his zen vision m get wet. does not function now, screen illuminates but no display. is there any way of retrieving data from it? pc does not see it when connected

Try to let it dry for a couple of days. Or use a hair dryer to just make sure water inside the unit will blown dry.

If it still won't show any display, I recommend that you have it checked by Zen's technician.

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Buying a new Vision M display?

Check this web page out I hope this helps

Sep 26, 2009 | Creative Labs ZEN Vision:M Digital Media...

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Creative Zen Vision M Display messed up

Sounds like the screen whend under some pressure and cracked, you'll have to replace the screen.

See how to open up your zen at this site.

Aug 27, 2009 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Problem with my Creative Labs ZEN Vision M screen.

Probably a hardware issue - replace the player

you can try the soft fixes:

Reset the player
Update the firmware
try this:
I stumbled on a knowledge base on the Creative web-site after I had registered the player; maybe this was not available to me previously.
This player has a Reset button sunk into the base. It needs a prod with the end of a paper clip during the boot up. The resultant Recovery menu gives the option to Format the disc which I've done and successfully loaded my music back again. It is now playing very nicely and hopefully will continue to do so.

I hope this info will help others with the same problem. I t appears that the music files can become corrupted very easily.

Jun 15, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

My screens backlight wont stop flickering

Not really, the screen flickering is due to a faulty circuit inside of the Mp3 player. If you have another one, you might be able to swap out the screen circuits, adn fix it, but this is very difficult.

Mar 07, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

My creative zen vision m screen

I don't think people on here are allowed to advertise directly for their services. There are several websites on Google if you search under "zen repair." Also if you scroll down a bit you will see a little box on this page that says "Repair Service." Just put in your zip code to search for repair services near you.

Sep 02, 2007 | Creative Labs ZEN Vision:M Digital Media...

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