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GE GSH22JSRE Refrigerator Ice / Water Dispensing Issue

Hi,
I am having a Ice / Water Dispensing Issue with my GE GSH22JSRE Refrigerator. The ice maker makes ice, the Ice basket is not blocked at the bottom and there is water coming to the unit.

When I put a glass under the dispenser it will always light up but will not always provide water or Ice. The probability of getting water is much higher than getting ice.

If I open and close the fridge door it will sometimes work. Other times I jiggle the Ice basket or press all of the buttons on the control panel.

I unplugged the unit for 1 min to reset it but that did not work. Do you have any ideas?

We are having a baby and I can not jump to spend the money on a service call. I will just have to live with it if I can not tweak it myself.

Thanks in advance.

jeff-

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  • 2 more comments 
  • Lentzer Mar 02, 2008

    Same issue with my unit. Its a little over 2.5 years old. Now it sounds like a relay is clicking on a constant cycle and I am not sure if the unit will keep my food cold....I will see tomorrow I guess. The symptoms Jberg2ks describes has been getting progressively worse. We have tried removing the Filter, removing the excess ice, unplugging for 15 minutes....Also, now the Water button on the Dispenser is blinking Green constantly.

  • Anonymous Mar 27, 2008

    I won't bother rewriting a perfect description of MY problem as it was addressed so thoroughly by JBerg2k

    "I am having a Ice / Water Dispensing Issue with my GE GSH22JSRE Refrigerator. The ice maker makes ice, the Ice basket is not blocked at the bottom and there is water coming to the unit.

    When I put a glass under the dispenser it will always light up but will not always provide water or Ice. The probability of getting water is much higher than getting ice.

    If I open and close the fridge door it will sometimes work. Other times I jiggle the Ice basket or press all of the buttons on the control panel.

    I unplugged the unit for 1 min to reset it but that did not work. Do you have any ideas?"

  • helpslip Dec 14, 2008

    My Ice will not dispense. The motor that turns the device is not responding. Any one know the fix?

  • JBerg2k Dec 18, 2008

    All,

    I wound up calling GE to come out and service my unit. They wound up repairing the circuit board in the despensing pannel. The total cost was about $325. About 1 month later I got a letter in the mail from GE about a rebate. I sent in my receipt and they sent me a check for $150. This must be a wide spread problem. I hope this helps!!!

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I have the same issues as above, ice maker makes ice but will not dispence or give water,

when I push the lever to get anything the lights go out and the fans slows or stops until I let go of lever.

Side by side GE : Model # GSH25KGRE WW / Serial # MG278521

has anybody else had this issue with this model?

Posted on Sep 15, 2008

I have the same fridge with the same problem.  its the water line freezing.  if you leave the freezer door open for about 5 mins or so, the water should start working again.  it must be a pretty crappy design.  I'm searching for a better solution

Posted on Sep 15, 2008

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Contact GE and notify them of the problem. Also let them know that you have located numerous other cases of the problem online of people with the same problem. They will set up a service call and will cover the cost of the parts.

Posted on Aug 03, 2008

My GE Side by Side stainless steel refrigerator won't dispense water. The ice works fine. The crushed ice works fine. The water light comes on and sounds like the pump is pumping, but no water comes out. My water bill is current. I have no other problems with the refrigerator keeping the food cold. I have a perfectly good machine, with no water coming out!

Posted on Jul 26, 2008

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