Question about HP Photosmart C4280 Aio Printer

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Paper Jam My HP Photosmart C4280 Aio printer continues to state that there is a 'Paper Jam' when there clearly isn't... Please help me!

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  • babylue Jul 22, 2008

    continue to say paper jam when there is no paper

  • Anonymous Nov 05, 2008

    i did that.
    it did not work
    ive decided to take the sides of and see what it was?
    and no paper. no scraps.

    nada.

    and it was fressh from the box!
    it pisses me off


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Remove all the paper from the paper tray so that nothing gets sucked up in there while you're working. Hit the cancel button a few times until the screen clears itself and goes back to the "Print", "Copy", "Scan" option screen.

On your computer, if the printer option screen is up (depending on what kind of computer you have, a small screen might pop up to tell you the print progress), hit cancel or clear on any of the lines that say "Paper jam", if there are any.

The next time you print something, only put as many pieces of paper in the feed as you need to print. This should eliminate a lot of the chance of actually getting a paper jam.

Please respond again if this didn't help. I'm not sitting in front of my own computer right now, so I might not be following the same steps that I usually take.

Posted on Feb 13, 2008

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http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00860153&dlc=en&product=3192753

You may have to copy and paste the link into your browser.
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