Question about Office Equipment & Supplies
My HP was made in Malaysia and not very well. The USB was not installed correctly and was loose inside back of printer. I was able to re-insert the core of the USB port back into the housing which was also loose, but what is supposed to connect it to the printer inside, or was it attached to the circuit board adjacent to it? I had to disconnect the printer recently to move it to a different room, and when I reconnected it, the USB was coreless. How do I fix the connection? The unit works stand alone as a copier, but I need it as a printer, copier, scanner for my computer. Just when I needed to print tax returns, it fell apart inside. The USB was always very loose feeling when connected. If you can help, I would be estatic!
Wanda E Duncan
Since the cables were disconnected before the unit was moved, and the cables are behind the computer in a corner, it is obvious that the core of the USB was displaced by plugging the usb cable in because the core was loose already. Since the outer metal housing was also loose, it seems the usb was not installed correctly, so it did not withstand the normal stress of plugging and unplugging the cable a few times. The inside corner of the unit adjacent to the electronic panel is not easily accessible or viewable, so it will likely take a technician experienced with that model to accurately reattach the usb to the circuit board. Many models have a screw to secure the usb connector in place, but the HP Photosmart 2210v psc does not, allowing the connector to move when the cable is inserted or removed. So, the soldering was the only fixed part of the connector, and it apparently broke loose. Two of that model were purchased as gifts for relatives, and both had the same problem which occurred after the warranty period. The USB is the only disfunctional part, but it is the one critical part necessary to use it with a computer. Word to the wise when considering a printer with a USB connection, make sure the usb connector on the printer itself is secured with a screw.
Posted on Feb 03, 2008
You will have to take the printer apart and re-solder the usb connector to the board.
it was jerked out likely by moving the printer while it was attached to the cored or was tripped on.
it may not be an easy job to fix as you have to have several tools
and soldering skills,
you need a electronics nerd to help.
Posted on Feb 03, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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