Question about Creative Labs ZEN Vision:M Digital Media Player
Okay, so my creative zen vision:m was working fine until today.
I hadn't used it in a month because I was just too busy with a lot of other things to have time to download new music and stuff to the player.
So when I plugged it into my USB port to charge, the usual creative logo did not turn up and only the blue light flashes. It flashes consistently, but when I open my creative zen media explorer, it tells me my device is not connected.
Resetting won't work obviously since the player is dead...although the blue light flashes?
I really really hope that nothing too serious is wrong with my player since its no longer under warranty, and I'd appreciate any help! Please?!
Q. Zen V is dead
"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."
Q. How to reset Zen v +
also try this if above doesnt work
Posted on Feb 04, 2008
Alright guys, I think I've figured it out.
I got mine working again, and it's been down with the same problem since the 29th, you can see my post for help up above ^
So I tried to do the "Hold power for 30 seconds while plugged into your computer" thing. Didn't do anything, but thing is, I didn't unplug it from my computer afterwards, I just went to bed, and when I woke up, my creative was working again.
This, coupled with Oddu's solution have pretty much made me positive that for the problem we are having (only a blinking blue LED when connected to the PC or when you hold the power button) is just caused by an over-dead battery.
Plug your Creative Zen: Vision M into your USB 2.0 port, and just leave it overnight, mine was plugged in about 7 hours, I reccomend leaving it in at least that long, if not longer if it's still not working.
The situation that lead to mine becoming this way, was my Creative froze, and I didn't have a mechanicle pencil with me to hit the small reset button on the bottom so I just let it stay powered on until the battery died. I guess that kind of completly dead battery screws it over.
For prevention in the future, I reccomend not letting your creative get down to 0% battery. Keep it charged.
Posted on Mar 11, 2008
My zen version M just couldn't start after I plug it to another PC which running a driver for another Creative MP3. The reset not working, the zen can't be turn on... The blue light blink faster than usual while plug to PC.
I just fix my problem. What I did is:
1.disasseble my zen, see the video for detail: http://www.youtube.com/watch?v=6brTaCxX0eM
2.unplug the battery (don't go further, that it...)
3. without the battery, plug your zen to PC. At this time I saw the blue light blink slowly...
4. plug the battery back and try to turn the zen on... it works, my zen is working again...:-)
Hope this could help.
Posted on Jul 04, 2008
What happened is the battery ran down too low. When this happens, your computer will not recognize the player. To fix this you have to charge it using another energy source. This could be a wall or a car outlet. Alternatively, you can buy Zen's power adapter for around 20 bucks and plug it into your wall and your computer at the same time. Either way, as soon as you get it charged, go to the creative website and download the latest firmware update to keep it from happening again. Please feel free to distribute this solution to anyone else who is having the same problem.
Posted on Mar 10, 2009
I was able to get the adaptor/reset trick to work on my Zen Vision M. I bent a paper clip so it would just fit in the reset hole while plugged in to the adaptor. Once connected, I applied pressure to the paper clip and the unit reset. It is now charging fine.
Posted on Dec 01, 2008
Ok never mind, I think i fixed it by myself. Just plug it into the computer and hold the power button to switch on position for 30 sec or so. It should work.
Posted on Feb 29, 2008
My battery was just flat due to long time since I used it, it seems (2-3 months since last time), so charging it for a while before turning on worked super. Either
that or it was the prayer I said 2 sec earlier before it started
Posted on Mar 06, 2008
My battery was just flat due to long time since I used it, it seems (2-3 months since last time), so charging it for a while before turning on worked super.
Posted on Dec 29, 2009
It is that the zen does not have enough power to turn on the screen and after a while
a battery icon will come up in th wright upper corner u will see it is low and then it will tun on
Posted on Feb 16, 2009
OKAY i have the same problem with the blue light and every thing ITS the battery its doo dead so leave it plug ed on computer u will see the battery on the screen this is a good sign then am gonna leave it now and watch lol
Posted on Jul 08, 2012
Freakin awesome... I almost smashed it before I decided to search. Thanks...
Posted on Feb 10, 2011
For the problem that only the blue light on but nothing on the screen, maybe you haven't charged it for quite long time. try to plug and unplug a few times until u can be able to see the blue light is slowly gone blear and bright again after that!! means it's being charged!!! if the light just frozen with the light on......means not charged!!!! is just from my own experience and sorry for my bad English!!!!
Posted on Apr 21, 2009
Hi! My Creative Zen did exacly the same thing when the battery was low and i left in my car. I just took it in my roon warmed it up over the radiator and plugged the usb. Then i pressed down the reset and the power button's like 15 to 20 seconds and it came alive :D
Posted on Apr 20, 2009
OMG I DID IT FOR THE PAST 3DAYS MY COMPUTER WAS NOT RECONIZING THE MP3 I JUST GOT THE FLASHING BLUE LIGHT SO WHILE IT WAS PLUGGED IN I TOOK A NEEDLEAND HELD THE RESET BUTTON DOWN FOR ABOUT 2 MINS THEN BAM IS STARTS UP AGAIN BUT THE BATTERY WAS LIKE DEAD SO I LEFT IT CHARGING AND IT WAS GOOD AS NEW
Posted on Apr 09, 2009
If you've tried all possible ways of resetting is, the only remaining explanation is that you have a defective logic board. Those are available on Ebay, the only way to solve this problem is to take the logic board out and replace it. There is are guides online on how to do this. There is an ipod repair and creative zen repair service that can do it for you.
Posted on Jan 15, 2009
Hell!!!! I had two Zen Vision M 30 GB. Both dead too. Did not turn on. I'm wondering that might be manufacturer defect.
Posted on Jun 30, 2008
Easy Try This Buy The new creative zen vision jjojojoj
naa just kiding Buy white wall home charger and that's it
Plug And Ready like neew
Posted on May 30, 2008
I'm now having the same concern of the blinking blue light also, but it didn't start out that way. I went to turn on my Vision M 30GB MP3 player, and instead of the normal screen coming on an icon of my player along with a caution sign appeared. I went on my user guide and used the reset instructions, nothing. I've had it plugged in to the computer for 6 hours as it states and also over night. I still can not get the thing to turn on. It's been down for 3 days now.
Please can someone help me? If I have to reformat I'll loose over 1500 songs.
Posted on May 21, 2008
Try plugging it into a wall charger for about 30 minutes to get the battery going again. I got it to come on and go into the recovery mode by doing so. The plug it back into your computer and go to the Creative lab website at http://us.creative.com/support/welcome.asp. This is where I am now and maybe it will work for all of us! Good luck!
Posted on May 18, 2008
I had the blinking blue problem aswell..
I had not used my player for a while.. then tried to plug it into a usb port in my friends car stereo..
It did not work.. So I just left it after unplugging it..
Today I tried to turn it on, Blue light would flash after I tried to charge it.. I left it plugged into my comp after about 30 mins and its working again..
Posted on May 14, 2008
I tried pluggin it to the computer, holding down the on-bottom and then hitting reset as suggested here - that did the trick for me. My zen is working great again
Posted on Jun 30, 2008
Your pc no longer recongnize your Zen Vision M ? Your battery no longer charge ? You cannot turn on your Zen Vision M ? Every thing is ok with your device stop to fool around with it. The problem is your pc , your RAM must be overloaded, there is too many programs working together, try it, will be fixed!
Posted on May 28, 2008
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
hmmmm eathier go to the store and purchase a new one if not not get new batteries from the store u got the thing form ...or a new charger form the the store
Posted on Mar 21, 2008
I'm pretty sure no. But if your downloading it from Limewire then some may go and some may not. You'll have to double click it and see it at the Windows Media Player. So go ahead and try it!
Posted on Jan 30, 2009
SOURCE: Creative zen won't turn on
had same prob to the T...found this post and it fixed it...it's the computer not the zen...once I did the two steps my zen started charging and turned on...go figure...the flashing blue light doesn't mean it is charging.
posted on Feb 25, 2009 abeales
If you have windows set to do automatic updates, you most likely had a windows update installed that caused this conflict with Win Media Player 11. No fix has been posted by Microsoft yet, so the only workaround is to Uninstall/Rollback Windows Media Player 11. Goto <Control Panel<Add/Remove Programs and remove Windows Media Player 11. Follow prompts, restart computer when prompted to. Also uninstall Windows Media Player 11 Runtime application following same procedure above.
This will roll your Windows Media Player back to version 10 or 9, whichever you had installed prior to version 11. You will need to re-configure Windows Media Player again.
Your Zen should now be recognized by WMP and Creative software. You probably need to upgrade your firmware at this point, follow the instructions on upgrading your firmware, and you should be good to go.
This is a windows problem, not a creative problem. Dont blame Creative for the screwed up hotfixes that Microsoft puts out on a regular basi
Posted on May 28, 2009
SOURCE: Creative zen won't turn on
Could also be a combination of a nasty bug and the battery running out, there might be nothing wrong with your player.
When it doesnt turn back on, doesnt connect to PC and reset hole doesnt work either, plug into AC charger. Sometimes this is the only way you can bring it back to life - it should enter recovery mode automatically with the AC charger - once it does, select reboot and see what happens.
Posted on Aug 19, 2009
Tips for a great answer:
Oct 19, 2012 | Creative Labs ZEN Vision:M Digital Media...
Oct 07, 2009 | Creative Labs ZEN Vision:M Digital Media...
Sep 10, 2009 | Creative Labs ZEN Vision:M Digital Media...
May 28, 2009 | Creative Labs ZEN Vision:M Digital Media...
May 27, 2009 | Creative Labs ZEN Vision:M Digital Media...
Apr 03, 2009 | Creative Labs Zen Vision Digital Media...
Nov 29, 2007 | Creative Labs ZEN Vision:M Digital Media...
35,985 people viewed this question
Usually answered in minutes!
Level 2 Expert
Level 3 Expert
Level 3 Expert
Step 2: Please assign your manual to a product: