Question about Creative Labs ZEN Vision:M Digital Media Player

22 Answers

Creative zen vision won't turn on

Okay, so my creative zen vision:m was working fine until today.

I hadn't used it in a month because I was just too busy with a lot of other things to have time to download new music and stuff to the player.

So when I plugged it into my USB port to charge, the usual creative logo did not turn up and only the blue light flashes. It flashes consistently, but when I open my creative zen media explorer, it tells me my device is not connected.

Resetting won't work obviously since the player is dead...although the blue light flashes?

I really really hope that nothing too serious is wrong with my player since its no longer under warranty, and I'd appreciate any help! Please?!

:[

Posted by on

  • 43 more comments 
  • Anonymous Feb 07, 2008

    I have a creative Zen vision m and it has exactly the same problem the blue light flashes when I plug in into pc. Any solutions?

  • Anonymous Feb 26, 2008

    Yer i have the same problem. Although i use it all the time so its shouldnt be that. It was working one time and then i switched it off. When i came back to it a few hours later, it just wouldnt turn on so i plugged it into the computer where it just continued to flash (the blue light at the top) like quite fast continually but it says nothing is connected :s

  • grandmasterJ Feb 29, 2008

    I am having the same problem. The solution below doesn't help since the reset button is covered up when you plug it into a computer. Can somebody help?

  • metroidragon Feb 29, 2008

    Yup, exact same problem here. Seems like a common fault in the product.

  • Anonymous Feb 29, 2008

    My Creative Zen: Vision M Is not working becuase everytime I plug it to my Microsoft "Emachine" XP it doesn't come on and when I luanch the Creative maneger it says that my Creative is not pluged in... What do I do to solve this problem!?

  • Anonymous Mar 09, 2008

    i have tried all the tips suggested but it still wont come on im getting worried i just downloaded a bunch of awsome songs the other day and it worked fine afterwards but now its not even responding just that stupid ble light someone please help this thing was a lot of money and ive only had it for a year im not getting a new one anytime soon.



    ive tried:


    • pushing the on button while the mp3 is plugged in for 30 seconds to 1min

    • Pushing the on button and pushing the reset button

    those are pretty much the only steps ive heard of so far

  • Anonymous Mar 19, 2008

    exact same situation

  • Anonymous Apr 27, 2008

    my problem is the same as his.

  • Anonymous Apr 27, 2008

    i have the same problem.

  • pooliebell Apr 28, 2008

    same problem think my player was knocked on floor by children 3 ft drop i found it on floor will not turn on when connected to computer does not recognise device blue light on top can be seen lit when connected to charger cheers

    i have tried charging for days, resetting ,no joy if i new problem i would buy parts and fix myself

  • al_casdy Apr 29, 2008

    I have the exact same problem too (blinking blue light when plugged in to computer) BUT...

    My Zen died when I plugged it into one of those car FM transmitter docking stations that plug into the car's cigarette lighter. I'll explain my sequence of events that led to this problem:

    - Plugged Zen into car docking station using the connector slot on the base of the player...the connector from the docking station had these little pointy tabs on each side which made it a little difficult to connect to my Zen but it fit eventually
    - My player was on when connected it, after connection it went to the "Zen" screen but nothing else
    - There was a small pulsing circle in the top middle of the screen which I thought was some kind of new icon I had never seen before, but after a few seconds I realised it was BURNING THE SCREEN
    - Zen was getting warm where the pulsing circle was, and it was whirring away like it was processing something
    - I unplugged it from the docking station (with a bit of difficulty due to the pointy spikes), but it stayed on the "Zen" screen, pulsing circle had gone but it was still whirring away...the off switch wouldn't work and I didnt have anything to hit the reset button with
    - Had to leave the player in my car for about an hour on the "Zen" screen...when I got back, it was still there, still whirring away, and the whole player was getting quite hot
    - Tried to get to the boot-up screen when I got home using the reset button, but this just caused the player to go blank, and occasionally come on to the "Creative" screen
    - Holding on-off and hitting reset does nothing to the player now, and plugging in to the computer gets nothing but the flashing blue light under the on-off switch....EXCEPT after about 20 mins of being plugged in, the "Creative" screen comes on for about 5 mins then disappears again.

    The battery was full when all this happened, so my issue definitely has not been caused by a flat battery. I probably would have left it on at the "Zen" screen to drain the battery if only it wasn't whirring away and getting dangerously hot. I have left it plugged into the computer overnight, and I even tried installing the software from scratch on my work computer to see if that could wake it up somehow, but it still remains in a blinking-blue coma :(

    I don't think it's under warranty anymore, and I am hesitant to tell Creative about it anyway seeing as though it appears to be some other piece of equipment that caused the problem.

    Thanks for reading my tragic story, I sympathise with everyone else who has the same problem. Any help would be much appreciated!

  • druggy91 May 08, 2008

    when ever i plug in my zen the screen turns on then it stays on the screen that says zen even though its got life it freezes when i turn it onit just stays on the zen sreen. It wont even connect to my computer

  • Michaeltwk May 12, 2008

    Yea Ive got the same problem too... I plugged my zen vision m into the com.. then.. i hav no idea wth happened. Anyway it ended up in this situation. I really want a solution.. as tbh its not under warranty anymore.. whenever i plug it into the com, the top blue light flickers and when it has enough batt, the top blue light jus stays on? the screen is off for the whole time. reset doesnt work, jus turns the top blue light off for awhile, then it comes back on again *sigh*

  • Anonymous May 14, 2008

    Same as above. Player is dead. Won't charge. Blue light flashes as if charging

  • mg1cigar May 22, 2008

    I'm now having the same concern of the blinking blue light also, but it didn't start out that way. I went to turn on my Vision M 30GB MP3 player, and instead of the normal screen coming on an icon of my player along with a caution sign appeared. I went on my user guide and used the reset instructions, nothing. I've had it plugged in to the computer for 6 hours as it states and also over night. I still can not get the thing to turn on. It's been down for 3 days now.
    Please can someone help me? If I have to reformat I'll loose over 1500 songs.

  • amosmyth May 24, 2008

    When I plug in my Zen to my laptop a message comes up saying "Your player is not connected. Please connect your Zen Vision:M to the computer. I've tried turning it on and off, I've tried the holding the power button, I've tried restarting the computer and I've tried twiggling the USB wire around plugging it in and out etc. Battery was fully dead but that is charging when I plug it in. The 'docked' message is not coming up however. Can anyone offer me any help please?!! THank you :)

  • Anonymous May 26, 2008

    same

  • karolyn47 Jun 30, 2008

    I have plugged my Zen into the computer to charge. It worked fine. When I went to use it would not turn on. I have tried to reset it but that does not work since it won't turn on. I have not opened the Zen since I don't want to damage it. I would appreciate any assistance that you afford me.

    Thanks,

    Karolyn

  • catzer1 Aug 11, 2008

    when I plugged it into my USB port to charge, the usual creative logo did not turn up and only the blue light flashes. It flashes consistently, but when I open my creative zen media explorer, it tells me my device is not connected.

    Resetting won't work obviously since the player is dead...although the blue light flashes?

  • Anonymous Oct 22, 2008

    I have the same problem with my 60GB. I thnk i will charge it overnite and see wat happens to it.................

  • live_laugh__ Nov 02, 2008

    My old one wouldnt charge anymore, like it said it was the light was flashing and then it wouldnt turn on. So my dad took it to the store and they gave me a new one but it wont turn on and I charged it over night. Does anyone else have the same problem?


  • Anonymous Nov 08, 2008

    same problem here. any hope?

  • bigdognuts04 Nov 09, 2008

    Okay, so my creative zen vision:m was working fine until today.

    I hadn't used it in a month because I was just too busy with a lot of other things to have time to download new music and stuff to the player.

    So when I plugged it into my USB port to charge, the usual creative logo did not turn up and only the blue light flashes. It flashes consistently, but when I open my creative zen media explorer, it tells me my device is not connected.

    Resetting won't work obviously since the player is dead...although the blue light flashes?

    I really really hope that nothing too serious is wrong with my player since its no longer under warranty, and I'd appreciate any help! Please?!

  • borigurl Nov 15, 2008

    I am freaking out!!! I had recorded some notes for class and when I got home to start studying for a test, my Zen did not want to turn on and the reset button isnt working. All I get is a clickin sound and the blue light blinking when I connect it on my pc and also my pc wont recognize it either

  • helenw_29 Dec 07, 2008

    My Creative Zen Vision M 30GB will not turn on at all.

  • Anonymous Dec 07, 2008

    obviously the 25 other people with the same problem can say more then i

  • Anonymous Dec 18, 2008

    exact same problem.



    wah wahhhhh.

  • Anonymous Dec 18, 2008

    I have the same problem, but there isn't even a blue light. i think it's officially dead.. :(

  • csvirus Dec 22, 2008

    Mine is totaly dead, not even the blue light...

  • Anonymous Jan 07, 2009

    Same issue...reset and ON button worked. Had little faith but it did. Even started back where I left off when I powered it down last. :)

  • Anonymous Jan 08, 2009

    Mine is new, I got it in March of 08 and its January of 09. My smart friends told me it might be the battery, he said that there is little hope for a new battery seeing what kind is in it. It is, officialy dead.

  • Anonymous Jan 10, 2009

    yeah me too its getting me pissed off and the reset button doesnt do anything
    and the blue light flashes and thats it???? any plz help as well


  • jazzybella6 Jan 12, 2009

    My Player won't dock or charge, but the blue light flashes. HELP! I leave for Costa Rica tomarrow!!!

  • lucyk0010 Jan 13, 2009

    My Zen was playing yesterday and I noticed that it had low battery but I didn't think it was dead. But I plugged it in to charge but it didn't turn on like usual and the little blue light just flashes. I also tried resetting it but obviously that didn't work... I don't know what to do??

  • Anonymous Jan 13, 2009

    I have a similar problem except that my blue light remains on and no amount of pressing reset buttons, power switches, plugs, charging for 10 hours, etc does anything. Player is still dead.

    I did notice when I hit the reset button, the blue light goes out but it just comes back on after releasing the reset.

    HELP PLEASE...!

  • Anonymous Jan 16, 2009

    I have the same problem with charging it. I just wont charge for some reason!

  • cyrilf Jan 16, 2009

    Myzen vision m will notstart up

  • Anonymous Feb 17, 2009

    i've got the same problem! i really hate it... =(
    I don't know what to do... hope something would help!

  • Owais1995 Mar 02, 2009

    I have a Creative Zen Mp3 player 8GB and it was working just great until i was going to turn it on and it wouldn't turn on. The whole screen is black. Does anybody know how i can fix it.

  • bigdouche Mar 06, 2009

    I had this happen a few months after purchasing the unit. Sent it back since it was still under warranty, they fixed it and returned it. Guess what just happened....again (this time, just after the warranty expired). I'm convinced these things are just poorly made.

  • Anonymous Mar 07, 2009

    I have the exact same problem. I went on the the creative zen website and it said that it might take up 4 hours to charge.

  • Booyak Mar 24, 2009

    I also have a Creative Zen Mp3 player 8GB. I had a reoccuring problem of freezes and on one reset it actually appeared to kill it! I can't even turn it on now. Blue light flashing and PC's not detecting it.



    The whole screen is black. Does anybody know how to fix it? Please...I'd be eternally grateful!



    E-mail direct - agnewn@gmail.com



    Cheers,



    N

  • Anonymous Apr 05, 2009

    my zen screen will not turn on and when i plug it in to the computer it is not seen but the top blue button is flashing. it wont turn on or let me do anything to it. i left it to charge over night and see if that does anything but nothing

    if anyone has any ideas that would be great

  • Anonymous Apr 29, 2009

    blue light blinks i go to switch it on and nothing happens also computer does not recognize zen

  • Anonymous May 18, 2009

    My player wont turn on but the blue light flashes repeatedly at random. Twice it said recovering library then right as it finished it shut off agian. Its not dead because its been charching almost all day. Then I let it go dead because with most players that fixes the problem since it automatically resets itself and then goes back to normal but that didnt work either.

×

22 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 4,402 Answers

Q. Zen V is dead
"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Q. How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

also try this if above doesnt work

Posted on Feb 04, 2008

  • Level 1:

    An expert who has achieved level 1.

    Governor:

    An expert whose answer got voted for 20 times.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

Alright guys, I think I've figured it out.

I got mine working again, and it's been down with the same problem since the 29th, you can see my post for help up above ^

So I tried to do the "Hold power for 30 seconds while plugged into your computer" thing. Didn't do anything, but thing is, I didn't unplug it from my computer afterwards, I just went to bed, and when I woke up, my creative was working again.

This, coupled with Oddu's solution have pretty much made me positive that for the problem we are having (only a blinking blue LED when connected to the PC or when you hold the power button) is just caused by an over-dead battery.

Plug your Creative Zen: Vision M into your USB 2.0 port, and just leave it overnight, mine was plugged in about 7 hours, I reccomend leaving it in at least that long, if not longer if it's still not working.

The situation that lead to mine becoming this way, was my Creative froze, and I didn't have a mechanicle pencil with me to hit the small reset button on the bottom so I just let it stay powered on until the battery died. I guess that kind of completly dead battery screws it over.

For prevention in the future, I reccomend not letting your creative get down to 0% battery. Keep it charged.

Posted on Mar 11, 2008

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

My zen version M just couldn't start after I plug it to another PC which running a driver for another Creative MP3. The reset not working, the zen can't be turn on... The blue light blink faster than usual while plug to PC.

I just fix my problem. What I did is:

1.disasseble my zen, see the video for detail: http://www.youtube.com/watch?v=6brTaCxX0eM
2.unplug the battery (don't go further, that it...)
3. without the battery, plug your zen to PC. At this time I saw the blue light blink slowly...
4. plug the battery back and try to turn the zen on... it works, my zen is working again...:-)


Hope this could help.

Posted on Jul 04, 2008

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

What happened is the battery ran down too low. When this happens, your computer will not recognize the player. To fix this you have to charge it using another energy source. This could be a wall or a car outlet. Alternatively, you can buy Zen's power adapter for around 20 bucks and plug it into your wall and your computer at the same time. Either way, as soon as you get it charged, go to the creative website and download the latest firmware update to keep it from happening again. Please feel free to distribute this solution to anyone else who is having the same problem.

Posted on Mar 10, 2009

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I was able to get the adaptor/reset trick to work on my Zen Vision M. I bent a paper clip so it would just fit in the reset hole while plugged in to the adaptor. Once connected, I applied pressure to the paper clip and the unit reset. It is now charging fine.

Posted on Dec 01, 2008

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Ok never mind, I think i fixed it by myself. Just plug it into the computer and hold the power button to switch on position for 30 sec or so. It should work.

Posted on Feb 29, 2008

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

My battery was just flat due to long time since I used it, it seems (2-3 months since last time), so charging it for a while before turning on worked super. Either that or it was the prayer I said 2 sec earlier before it started working ^_^

-odd

Posted on Mar 06, 2008

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

My battery was just flat due to long time since I used it, it seems (2-3 months since last time), so charging it for a while before turning on worked super.

Posted on Dec 29, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

It is that the zen does not have enough power to turn on the screen and after a while
a battery icon will come up in th wright upper corner u will see it is low and then it will tun on





































































































































































































































































































i think

Posted on Feb 16, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

OKAY i have the same problem with the blue light and every thing ITS the battery its doo dead so leave it plug ed on computer u will see the battery on the screen this is a good sign then am gonna leave it now and watch lol

Posted on Jul 08, 2012

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Freakin awesome... I almost smashed it before I decided to search. Thanks...

Posted on Feb 10, 2011

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

For the problem that only the blue light on but nothing on the screen, maybe you haven't charged it for quite long time. try to plug and unplug a few times until u can be able to see the blue light is slowly gone blear and bright again after that!! means it's being charged!!! if the light just frozen with the light on......means not charged!!!! is just from my own experience and sorry for my bad English!!!!

Posted on Apr 21, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Hi! My Creative Zen did exacly the same thing when the battery was low and i left in my car. I just took it in my roon warmed it up over the radiator and plugged the usb. Then i pressed down the reset and the power button's like 15 to 20 seconds and it came alive :D

Posted on Apr 20, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

OMG I DID IT FOR THE PAST 3DAYS MY COMPUTER WAS NOT RECONIZING THE MP3 I JUST GOT THE FLASHING BLUE LIGHT SO WHILE IT WAS PLUGGED IN I TOOK A NEEDLEAND HELD THE RESET BUTTON DOWN FOR ABOUT 2 MINS THEN BAM IS STARTS UP AGAIN BUT THE BATTERY WAS LIKE DEAD SO I LEFT IT CHARGING AND IT WAS GOOD AS NEW

Posted on Apr 09, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 502 Answers

If you've tried all possible ways of resetting is, the only remaining explanation is that you have a defective logic board. Those are available on Ebay, the only way to solve this problem is to take the logic board out and replace it. There is are guides online on how to do this. There is an ipod repair and creative zen repair service that can do it for you.

Posted on Jan 15, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Hell!!!! I had two Zen Vision M 30 GB. Both dead too. Did not turn on. I'm wondering that might be manufacturer defect.

Posted on Jun 30, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Easy Try This Buy The new creative zen vision jjojojoj

naa just kiding Buy white wall home charger and that's it
Plug And Ready like neew

Posted on May 30, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I'm now having the same concern of the blinking blue light also, but it didn't start out that way. I went to turn on my Vision M 30GB MP3 player, and instead of the normal screen coming on an icon of my player along with a caution sign appeared. I went on my user guide and used the reset instructions, nothing. I've had it plugged in to the computer for 6 hours as it states and also over night. I still can not get the thing to turn on. It's been down for 3 days now.
Please can someone help me? If I have to reformat I'll loose over 1500 songs.

Posted on May 21, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Try plugging it into a wall charger for about 30 minutes to get the battery going again. I got it to come on and go into the recovery mode by doing so. The plug it back into your computer and go to the Creative lab website at http://us.creative.com/support/welcome.asp. This is where I am now and maybe it will work for all of us! Good luck!

Posted on May 18, 2008

I had the blinking blue problem aswell..
I had not used my player for a while.. then tried to plug it into a usb port in my friends car stereo..
It did not work.. So I just left it after unplugging it..
Today I tried to turn it on, Blue light would flash after I tried to charge it.. I left it plugged into my comp after about 30 mins and its working again..

Posted on May 14, 2008

I tried pluggin it to the computer, holding down the on-bottom and then hitting reset as suggested here - that did the trick for me. My zen is working great again

Posted on Jun 30, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Your pc no longer recongnize your Zen Vision M ? Your battery no longer charge ? You cannot turn on your Zen Vision M ? Every thing is ok with your device stop to fool around with it. The problem is your pc , your RAM must be overloaded, there is too many programs working together, try it, will be fixed!


from 167labrie

Posted on May 28, 2008

4 Suggested Answers

  • 1 Answer

SOURCE: Creative Zen Vision charging probs

hmmmm eathier go to the store and purchase a new one if not not get new batteries from the store u got the thing form ...or a new charger form the the store

Posted on Mar 21, 2008

  • 5 Answers

SOURCE: Creative Zen Vision M Digital Movie downloads

I'm pretty sure no. But if your downloading it from Limewire then some may go and some may not. You'll have to double click it and see it at the Windows Media Player. So go ahead and try it!

Posted on Jan 30, 2009

  • 11 Answers

SOURCE: Creative zen won't turn on

had same prob to the T...found this post and it fixed it...it's the computer not the zen...once I did the two steps my zen started charging and turned on...go figure...the flashing blue light doesn't mean it is charging.
posted on Feb 25, 2009 abeales
If you have windows set to do automatic updates, you most likely had a windows update installed that caused this conflict with Win Media Player 11. No fix has been posted by Microsoft yet, so the only workaround is to Uninstall/Rollback Windows Media Player 11. Goto <Control Panel<Add/Remove Programs and remove Windows Media Player 11. Follow prompts, restart computer when prompted to. Also uninstall Windows Media Player 11 Runtime application following same procedure above.
This will roll your Windows Media Player back to version 10 or 9, whichever you had installed prior to version 11. You will need to re-configure Windows Media Player again.

Your Zen should now be recognized by WMP and Creative software. You probably need to upgrade your firmware at this point, follow the instructions on upgrading your firmware, and you should be good to go.

This is a windows problem, not a creative problem. Dont blame Creative for the screwed up hotfixes that Microsoft puts out on a regular basi

Posted on May 28, 2009

  • 8 Answers

SOURCE: Creative zen won't turn on

Could also be a combination of a nasty bug and the battery running out, there might be nothing wrong with your player.
When it doesnt turn back on, doesnt connect to PC and reset hole doesnt work either, plug into AC charger. Sometimes this is the only way you can bring it back to life - it should enter recovery mode automatically with the AC charger - once it does, select reboot and see what happens.

Posted on Aug 19, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My computer won't read my creative vision:m zen 30gb and i cn't find installation cd


http://support.creative.com/Products/ProductDetails.aspx?catID=948&subCatID=958&prodID=16002&prodName=ZEN%20Vision:M%2030GB&subCatName=MP3%20Players&CatName=Entertainment+Devices+%2f+MP3+Players&VARSET=prodfaq:PRODFAQ_16002,VARSET=CategoryID:948

Oct 19, 2012 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Creative zen won't turn on


had same prob to the T...found this post and it fixed it...it's the computer not the zen...once I did the two steps my zen started charging and turned on...go figure...the flashing blue light doesn't mean it is charging.
posted on Feb 25, 2009 abeales
If you have windows set to do automatic updates, you most likely had a windows update installed that caused this conflict with Win Media Player 11. No fix has been posted by Microsoft yet, so the only workaround is to Uninstall/Rollback Windows Media Player 11. Goto <Control Panel<Add/Remove Programs and remove Windows Media Player 11. Follow prompts, restart computer when prompted to. Also uninstall Windows Media Player 11 Runtime application following same procedure above.
This will roll your Windows Media Player back to version 10 or 9, whichever you had installed prior to version 11. You will need to re-configure Windows Media Player again.

Your Zen should now be recognized by WMP and Creative software. You probably need to upgrade your firmware at this point, follow the instructions on upgrading your firmware, and you should be good to go.

This is a windows problem, not a creative problem. Dont blame Creative for the screwed up hotfixes that Microsoft puts out on a regular basi

May 28, 2009 | Creative Labs ZEN Vision:M Digital Media...

3 Answers

Creative zen won't turn on


I had a similar problem with my Zen Vision:M, whereby the computer just stopped recognizing my device. I found out it was because Windws has updated to Service Pack 3 automatically, and for some reason my player only works with SP2. It started working again when I installed SP2 again, but then I keep getting the annoying upgdate notifications from windows.

May 27, 2009 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Creative zen vision :m 30gb wont turn on


if you don't have the kind of charger that goes directly into the dock connector, the zen vision needs a 5V charger ( it happens to be compatible with the PSP charger). if you just plug it into a usb cord it will not charger. you may also need the little white adapter piece the goes into the dock connector. i know only one place that sells older creative zen accessories and repairs creative zen visions . if you have all of that: i assume you pressed the little reset button on the bottom, it may just be frozen? if that doesn't work and you are sure you're charging it right, your logic board is dead.

Apr 03, 2009 | Creative Labs Zen Vision Digital Media...

1 Answer

My Zen Won't Turn On!


TAKE IT BACK IT IS FAULTY , i HAD A SIMILIAR PROBLEM MY ZEN , UNFORTUNATELY THATS WHAT YOU GET FOR BUYING A CREATIVE RATHER THAN AN IPOD!

Jan 27, 2009 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Creative Zen VPlus videos


http://us.creative.com/support/tutorials/
or
http://www.creative.com/products/mp3/howto/welcome.asp?c=5&t=8

Dec 21, 2007 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Zen Vision: M Freezing During Music Upload


have you download the latest firmware from creative?
http://www.creative.com/products/mp3/MP3PlayerRecoveryTool/welcome.asp?region=1

Nov 29, 2007 | Creative Labs ZEN Vision:M Digital Media...

2 Answers

Creative Labs 30GB Zen Vision:M


To put songs on your creative, just use the software that came on the cd. If you don

Jul 18, 2007 | Creative Labs ZEN Vision:M Digital Media...

Not finding what you are looking for?
Creative Labs ZEN Vision:M Digital Media Player Logo

35,355 people viewed this question

Ask a Question

Usually answered in minutes!

Top Creative Labs MP3 & Digital Media Players Experts

Jazz Boyce
Jazz Boyce

Level 1 Expert

728 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Sanath Kumar V

Level 3 Expert

684 Answers

Are you a Creative Labs MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...