Cannot install audio drivers for hp compaq c733tu (by 5 users)
posted by bangarpet on Feb 02, 2008
i purchase hp compaq c733tu laptop . i could not install audio and video drivers for the same.found new hardware wizaard tried to instal conexant defination smart audio 221 but with error code(1) cannot congigure so please help me out
4 Other Users Have The Same Problem
Comment by Guest, posted on Jul 10, 2008
I checked in the URL mentioned in your Site..but still no go
Comment by jeeshaan, posted on Apr 16, 2008
i have bought c733tu laptop hp compaq, but i cant instal audio, video driver for the same.
Comment by Guest, posted on Mar 23, 2008
audio driver gives error while instaling drivers
Comment by akgupta, posted on Feb 24, 2008
i am unable to install audio drivers so plz help me how to do
Best Solution
posted on Aug 15, 2008
ApprenticeI have
an COMPAQ Presario C700 bought in India actually it is a Compaq C733TU
Follow the following steps in order
1) Intel Chipset SM Bus Controller: get it from Intel Site Search ”infinst_autol.exe” or “INF Update Utility” for Chipset 9xx (I think it is 945 or 965) on google .Search for Intel Chipset Identification Utility to know you chipset version. Don’t download or install the Zip version of the INF Update Utility
2) Video Drivers for 965 Express Graphics “win2k_xp14311.exe” “intel graphics driver win2k_xp14311.exe” you can download the latest version of Intel Graphics Depending upon your Chipset version.
3) Unknown device in device manager is actually (check properties of Unknown device has something like ACPI\HPQ0006 as one of the details download drivers which I am sharing) HP Quick launch Button Software no need to download the whole stupid software. The driver is just 11 KB while actual download of the full thing is 20 something MB
I shall upload it to some sharing site or put your email below as reply
http://rapidshare.com/files/137560123/HP_Quick_Launch_Buttons_Driver.zip.html (here is one link only 6KB zip file scan it )
4) Install UAA: You need to have Microsoft Universal Audio Architecture (UAA) Bus Driver for High Definition Audio installed on the computer before installing the audio driver [“sp32395”] install this do not unzip and try to install
Microsoft Windows XP SP2 Universal Audio Architecture Update (Q888111):::::::This is what HP calls it
Here is the link for UAA: ftp://ftp.hp.com/pub/softpaq/sp32001-32500/sp32395.exe
5) Audio Device is sp34200 is Conexant Hi-Def audio unzip using WinRAR or 7 Zip (execution of SP34200.exe doesn’t work) (The mike doesn’t work for me)
URL : ftp://ftp.hp.com/pub/softpaq/sp34001-34500/sp34200.exe
1. Click on Start and select Run. Now type devmgmt.msc and press enter.
2. Right click on "Audio device on High Definition Audio Bus" and click Update driver.
3. Select "Install from a list or specific location"
4. Click Next. Then select "Don't search, I will choose the driver to install"
5. Click Next and then select "Sound, video and game controller" from the list.
6. Click Next and then click Have Disk.
7. Click Browse sp34200 folder and the double click the V32 folder. Select the .inf file, click open and Continue with the onscreen instructions.
6) Modem is “sp33890” HDAUDIO Soft Data Fax Modem with SmartCP : (execution of SP33890.exe doesn’t work) unzip using WinRAR or 7 Zip
ftp://ftp.hp.com/pub/softpaq/sp33501-34000/sp33890.exe
1.Right click on "Modem device on High Definition Audio Bus" and click Update driver.
2. Select "Install from a list or specific location"
3. Click Next. Then select "Don't search, I will choose the driver to install"
4. Click Next and then select "Modem" from the list.
5. Click Next and then click Have Disk.
6. Click Browse to C:\sp33890 folder and select the .inf
file and click open and Continue with the onscreen instructions.
7) Wifi is Atheros AR5008 Wireless Network Adapter (not sure but it works) “Atheros xp32-6.0.3.85.zip” 370 KB
“11a/b/g Wireless LAN Mini PCI Adapter II”
http://www.atheros.cz/download/drivers/ar5008/xp32-6.0.3.85.zip
I couldn’t get the mike to work……….i don’t use it anyway
Good Luck……..
Follow the following steps in order
1) Intel Chipset SM Bus Controller: get it from Intel Site Search ”infinst_autol.exe” or “INF Update Utility” for Chipset 9xx (I think it is 945 or 965) on google .Search for Intel Chipset Identification Utility to know you chipset version. Don’t download or install the Zip version of the INF Update Utility
2) Video Drivers for 965 Express Graphics “win2k_xp14311.exe” “intel graphics driver win2k_xp14311.exe” you can download the latest version of Intel Graphics Depending upon your Chipset version.
3) Unknown device in device manager is actually (check properties of Unknown device has something like ACPI\HPQ0006 as one of the details download drivers which I am sharing) HP Quick launch Button Software no need to download the whole stupid software. The driver is just 11 KB while actual download of the full thing is 20 something MB
I shall upload it to some sharing site or put your email below as reply
http://rapidshare.com/files/137560123/HP_Quick_Launch_Buttons_Driver.zip.html (here is one link only 6KB zip file scan it )
4) Install UAA: You need to have Microsoft Universal Audio Architecture (UAA) Bus Driver for High Definition Audio installed on the computer before installing the audio driver [“sp32395”] install this do not unzip and try to install
Microsoft Windows XP SP2 Universal Audio Architecture Update (Q888111):::::::This is what HP calls it
Here is the link for UAA: ftp://ftp.hp.com/pub/softpaq/sp32001-32500/sp32395.exe
5) Audio Device is sp34200 is Conexant Hi-Def audio unzip using WinRAR or 7 Zip (execution of SP34200.exe doesn’t work) (The mike doesn’t work for me)
URL : ftp://ftp.hp.com/pub/softpaq/sp34001-34500/sp34200.exe
1. Click on Start and select Run. Now type devmgmt.msc and press enter.
2. Right click on "Audio device on High Definition Audio Bus" and click Update driver.
3. Select "Install from a list or specific location"
4. Click Next. Then select "Don't search, I will choose the driver to install"
5. Click Next and then select "Sound, video and game controller" from the list.
6. Click Next and then click Have Disk.
7. Click Browse sp34200 folder and the double click the V32 folder. Select the .inf file, click open and Continue with the onscreen instructions.
6) Modem is “sp33890” HDAUDIO Soft Data Fax Modem with SmartCP : (execution of SP33890.exe doesn’t work) unzip using WinRAR or 7 Zip
ftp://ftp.hp.com/pub/softpaq/sp33501-34000/sp33890.exe
1.Right click on "Modem device on High Definition Audio Bus" and click Update driver.
2. Select "Install from a list or specific location"
3. Click Next. Then select "Don't search, I will choose the driver to install"
4. Click Next and then select "Modem" from the list.
5. Click Next and then click Have Disk.
6. Click Browse to C:\sp33890 folder and select the .inf
file and click open and Continue with the onscreen instructions.
7) Wifi is Atheros AR5008 Wireless Network Adapter (not sure but it works) “Atheros xp32-6.0.3.85.zip” 370 KB
“11a/b/g Wireless LAN Mini PCI Adapter II”
http://www.atheros.cz/download/drivers/ar5008/xp32-6.0.3.85.zip
I couldn’t get the mike to work……….i don’t use it anyway
Good Luck……..
Solution #4
posted on Feb 02, 2008
WizCopy & Paste this URL in your browser.It will guide you to downloading your drivers for the laptop.
http://search.hp.com/query.html?hpvc=HHOall&hpl=0&sw=1&charset=iso-8859-1&lk=1&la=en&nh=10&st=1&rf=0&qp=url%3Ahttp&qs=&qt=C733TU&h_audience=hho&hps=Home+%26+Home+Office&hpr=http%3A//www.shopping.hp.com/webapp/shopping/home.do&h_audiencerestrict=&hph=&hpo=hphqhhomktg&hpn=Return+to+Home+%26+Home+Office&hpl=0&hpa=http%3A//www.homeandoffice.hp.com/hho/us/en/contact_hp.html&uf=1
http://search.hp.com/query.html?hpvc=HHOall&hpl=0&sw=1&charset=iso-8859-1&lk=1&la=en&nh=10&st=1&rf=0&qp=url%3Ahttp&qs=&qt=C733TU&h_audience=hho&hps=Home+%26+Home+Office&hpr=http%3A//www.shopping.hp.com/webapp/shopping/home.do&h_audiencerestrict=&hph=&hpo=hphqhhomktg&hpn=Return+to+Home+%26+Home+Office&hpl=0&hpa=http%3A//www.homeandoffice.hp.com/hho/us/en/contact_hp.html&uf=1
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