Technical Support, Instructions & Repair Service

Back to: 

Tags:

Compaq Presario 700  PC Notebook

Cannot install audio drivers for hp compaq c733tu (by 5 users)


posted by bangarpet on Feb 02, 2008


i purchase hp compaq c733tu laptop . i could not install audio and video drivers for the same.found new hardware wizaard tried to instal conexant defination smart audio 221 but with error code(1) cannot congigure so please help me out
I have the same problem.
This Problem has been added to the Share Your Expertise Page under "My Work Queue".

4 Other Users Have The Same Problem

Comment by Guest, posted on Jul 10, 2008

I checked in the URL mentioned in your Site..but still no go

Comment by jeeshaan, posted on Apr 16, 2008

i have bought c733tu laptop hp compaq, but i cant instal audio, video driver for the same.

Comment by Guest, posted on Mar 23, 2008

audio driver gives error while instaling drivers

Comment by akgupta, posted on Feb 24, 2008

i am unable to install audio drivers so plz help me how to do

Best Solution

posted on Aug 15, 2008
FixYa! (100)

tushar_india

Rank:Apprentice Apprentice
Rating: 100%, 2 votes
I have an COMPAQ Presario C700 bought in India actually it is a Compaq C733TU
Follow the following steps in order
1) Intel Chipset SM Bus Controller: get it from Intel Site Search ”infinst_autol.exe” or “INF Update Utility” for Chipset 9xx (I think it is 945 or 965) on google .Search for Intel Chipset Identification Utility to know you chipset version. Don’t download or install the Zip version of the INF Update Utility
2) Video Drivers for 965 Express Graphics “win2k_xp14311.exe” “intel graphics driver win2k_xp14311.exe” you can download the latest version of Intel Graphics Depending upon your Chipset version.
3) Unknown device in device manager is actually (check properties of Unknown device has something like ACPI\HPQ0006 as one of the details download drivers which I am sharing) HP Quick launch Button Software no need to download the whole stupid software. The driver is just 11 KB while actual download of the full thing is 20 something MB
I shall upload it to some sharing site or put your email below as reply
http://rapidshare.com/files/137560123/HP_Quick_Launch_Buttons_Driver.zip.html (here is one link only 6KB zip file scan it )
4) Install UAA: You need to have Microsoft Universal Audio Architecture (UAA) Bus Driver for High Definition Audio installed on the computer before installing the audio driver [“sp32395”] install this do not unzip and try to install
Microsoft Windows XP SP2 Universal Audio Architecture Update (Q888111):::::::This is what HP calls it
Here is the link for UAA: ftp://ftp.hp.com/pub/softpaq/sp32001-32500/sp32395.exe
5) Audio Device is sp34200 is Conexant Hi-Def audio unzip using WinRAR or 7 Zip (execution of SP34200.exe doesn’t work) (The mike doesn’t work for me)
URL : ftp://ftp.hp.com/pub/softpaq/sp34001-34500/sp34200.exe
1. Click on Start and select Run. Now type devmgmt.msc and press enter.
2. Right click on "Audio device on High Definition Audio Bus" and click Update driver.
3. Select "Install from a list or specific location"
4. Click Next. Then select "Don't search, I will choose the driver to install"
5. Click Next and then select "Sound, video and game controller" from the list.
6. Click Next and then click Have Disk.
7. Click Browse
sp34200 folder and the double click the V32 folder. Select the .inf file, click open and Continue with the onscreen instructions.


6) Modem is “sp33890” HDAUDIO Soft Data Fax Modem with SmartCP : (execution of SP33890.exe doesn’t work) unzip using WinRAR or 7 Zip
ftp://ftp.hp.com/pub/softpaq/sp33501-34000/sp33890.exe
1.Right click on "Modem device on High Definition Audio Bus" and click Update driver.
2. Select "Install from a list or specific location"
3. Click Next. Then select "Don't search, I will choose the driver to install"
4. Click Next and then select "Modem" from the list.
5. Click Next and then click Have Disk.
6. Click Browse to C:\sp33890 folder and select the .inf
file and click open and Continue with the onscreen instructions.


7) Wifi is Atheros AR5008 Wireless Network Adapter (not sure but it works) “Atheros xp32-6.0.3.85.zip” 370 KB
“11a/b/g Wireless LAN Mini PCI Adapter II”
http://www.atheros.cz/download/drivers/ar5008/xp32-6.0.3.85.zip
I couldn’t get the mike to work……….i don’t use it anyway
Good Luck……..


Was this solution helpful? Show your Appreciation by rating it:

Thank You!

Was the solution helpful?
Show your appreciation by commenting on cannot install audio drivers for hp compaq c733tu:


I don't want to Accept this solution

Solution #2

posted on Sep 18, 2008
Not Rated (0)

hari_chinna

Rank:Apprentice Apprentice
Rating: 0%, 0 votes
purchase hp compaq c795tu laptop ,plz provide audio driver for wxindows xp pro sp2...pls help me
Was this solution helpful? Show your Appreciation by rating it:

Thank You!

Was the solution helpful?
Show your appreciation by commenting on cannot install audio drivers for hp compaq c733tu:


I don't want to Accept this solution

Solution #3

posted on Apr 13, 2008
Not Rated (0)

Guest

Rank:Apprentice Apprentice
Rating: 0%, 0 votes
WHEN I AM TRYING TO INSTAL AUDIO DRIVER IT SHOWS MEDIA IS NOT WORKING

Was this solution helpful? Show your Appreciation by rating it:

Thank You!

Was the solution helpful?
Show your appreciation by commenting on cannot install audio drivers for hp compaq c733tu:


I don't want to Accept this solution
Was this solution helpful? Show your Appreciation by rating it:

Thank You!

Was the solution helpful?
Show your appreciation by commenting on cannot install audio drivers for hp compaq c733tu:


I don't want to Accept this solution

Can you Help with these PC Laptops problems?

PC Laptops
Acer Aspire One's webcam stopped working, acts like it...

PC Laptops
I am having bsnl broadband connection with Siemens C2110...

PC Laptops
My screen on the left has a bright pink color all the...

PC Laptops
I don't really have any problem with the laptop now... I...

Compaq Presario 700 (470024-192) PC...
webcan-101 cannot connect the video to another device

Loading problems.

Repair Service

Find PC Laptop Repairman Near You:
Browse the Repair Directory
Repairman, Get Listed FREE

When the original poster rates a solution that was given to his own problem, that rating is locked!
X

Are you sure the solution content is Inappropriate?
   
Tech buddies can communicate directly to answer questions. Become a Tech Buddy and have direct access to your favorite expert for FREE!