My computer suddenly lost all the data for the palmone zire 72s. Can't figure out why. Don't want to sync in case it deletes all the data from the pda.

reset

Hi,

Try this , hope will help you;

Do a Hard Reset. I should delete all data, then ask what language you want to use. Hopefully English is one of them.

See:
http://kb.palmone.com/SRVS/CGI-BIN/W...l2001,case=887)



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Hello,

there are two options by which you can unblock the code on your ipod. Follow any of the procedures tomorrow.

Unlock with the Primary Computer

1. Plug the iPod into the primary computer linked to that iPod, the first computer you synchronized it with unless you have designated another computer as the primary computer.
2. Open itunes and sync the iPod as normal.
3. Remove the iPod, following the normal removal procedure. The iPod unlocks automatically as you remove it.

Unlock by Restoring

1. Restore the iPod to factory settings if you do not have access to your primary computer. This erases all of the data you have stored on the iPod.
2. Plug your iPod into the new computer you want to be the primary computer. Open iTunes and click on the "Restore" button.
3. Reload your data, if it is available and sync your iPod. Remove it following normal procedures.

Good luck.

You probably don't need the CD. Just download Palm desktop software (http://kb.palm.com/wps/portal/kb/na/zire/31/unlocked/downloads/page_en.html) and install that after you charge and set up the Zire. That should do it.

Have you installed PalmDesktop to your new computer yet?

There is no Windows driver for the Zire 31, but you will need Palm Desktop before you can sync.

I still have a Zire 31 in a box in the garage, and I'm happy to dig things off of the CD if you need anything, just use "add comment" in the top right corner there.

I can't get the back off my 72s to replace the battery, any instructions would be appreciated. One source says there is a third screw in the wire mesh but I only found the 2 lower ones. Also, I can't find the Media Icon anywhere, therefore I can't use the camera or download pics. I even reloaded the software to no avail.

http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE?New,kb=PalmSupportKB,t=ooccase,case=obj(2630)

With your Palm Zire 21 connected to your pc, go to the link above and run through the Palm HotSync troubleshooting dialog to see if any results come up that will solve your issue.

HotSync issues are unfortunately difficult to pinpoint and often will require a software update or patch to resolve issues.

Good luck with it!

OpenSource13

Here is a video I found on replacing the Zire 72 battery. I hope this
helps.

The HotSync Manager was not designed to work this way. While it may seem like a good idea to do what you are doing, I would never consider doing it. HotSync was designed to be a one-to-one relationship between a set of data on your PC and a set on your handheld. You are giving contrary messages to each PC by using it this way. If you synch to an exchange server (via your Outlook account) you can get away with doing this because PocketMirror or the palmOne Outlook conduits and other conduits have settings you can make to notify HotSync that you are 'two-timing' :-). However if you synch to Outlook in work and then to Palm Desktop at home (I suspect this is your scenario), I disrecommend this. I recommend setting the Home PC to be a slave. That is, I set the conduits at home to be handheld overwrites desktop for the four personal information conduits - Calendar, Contacts, To Dos and Memos. Then when I am at home if I want to change some data, I add it to the handheld not on the PC. That way you have a kosher set of data that is up to date on the handheld and on your work PC. When you synch to the home PC, this data is cloned to the home PC from the handheld. You can continue as you are but you will always have some uncertainty on your data integrity. Losing precious contacts or not showing up for a key appointment is a bad deal.

Check docs to go and Avantgo Documents to Go and Avantgo are usually the culprit with me; if you use these try to reinstall. Check (delete and reinstall) "complex" applications, build to be able to use databases on the SD card. The final straw is the procedure suggested by Palm; -make a copy of your back-up from the palm directory; program files/palmone/van/backup. - do a hard reset - reinstall the applications one by one, hotsync after every install until you have found the offending application