Question about Microsoft Xbox 360 Console

2 Answers

Tray won't close

Ok, so my fiance took a game out of our xbox 360 yesterday to return to Blockbuster. When he put a new game in and tried to close the tray, it made a weird scratching noise and popped back open. We tried several times to close it, but it only would pop open again. When we were able to get the tray to stay close (like twice), it said disc unreadable (the games have always worked before). All the lights are flashing green (except when the unreadable message comes up, then the bottem right flashes red.) Any suggestions?

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  • jAN808 Feb 03, 2008

    when i was playing online it made a scrtaching noise soi turned it off, waited turned it on again then off, waited then turned on. i read if it made that noise the disk would get scratched so i ejected it. opened but when i tried to close it wouldnt it would just pop back open. when i turned it off the tray would just be open. my brother closed it but when tried it wouldn't read. so help. do i still have a warranty if i bought it on jan 3, 2007. do u know any store that would fix it in hawaii?

  • MageWind57 Jun 12, 2008

    I have the same problem. We were switching games when we heard a strange noise-- as if the disk was just spinning around on the tray. It wasn't like the usual scratching noise that happens if you move the console. It only happens when we open or close the drive and lasts for about 5 seconds. Sometimes the game starts to work, other times we receive the message "unreadable disk." Now the drive will not stay closed at all. We close it, then it reopens in about a second. I think its a problem with the disk drive, not the connection.

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2 Answers

You should be able to fix this with an xbox 360 repair guide.

Posted on Feb 02, 2008

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Hmm never heard of this before but i know a way you can find out whats wrong

call microsofts support line for xbox consoles at 1-800-4myxbox you will talk to somone and explain exactly what you just posted and they will tell you whats wrong. it might be under there warranty as well. so just call them and see what they say

Posted on Feb 02, 2008

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