Ok, so my fiance took a game out of our xbox 360 yesterday to return to Blockbuster. When he put a new game in and tried to close the tray, it made a weird scratching noise and popped back open. We tried several times to close it, but it only would pop open again. When we were able to get the tray to stay close (like twice), it said disc unreadable (the games have always worked before). All the lights are flashing green (except when the unreadable message comes up, then the bottem right flashes red.) Any suggestions?
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Re: Tray won't close
Hmm never heard of this before but i know a way you can find out whats wrong
call microsofts support line for xbox consoles at 1-800-4myxbox you will talk to somone and explain exactly what you just posted and they will tell you whats wrong. it might be under there warranty as well. so just call them and see what they say
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mine just did the same thing. bought it from walmart last month now i have to return it luckily they have a 90 day policy and can exchange for a new one instead of mailing it to xbox and waiting almost 2 weeks. my hardrive did however work in a different xbox just not on my console. sucks lost all my saved & installed games now gotta go back to blockbuster and re-rent the games so i can install them again! if you cant return yours, xbox will pay for your shipping you can print the shipping tags online from xbox.com
ok , if it is giving u the open tay error , every time u try and load it , it could be a number of reasons behind it , i had the same problom , most games will play but i had 1 game that no matter how many new copys of the game i got , when i put it in my xbox the game spun 3 times and then said , open tray , like trhere was no game in the xbox, so i went 2 you tube and typed in open tray error xbox 360 and there r loads of examples on how 2 fix it , if u keep opening and closing the tray each time after it says open tray after about 6 to 7 times , it should play , but i would go 2 you tube , becase u need 2 open your disc drive 2 fix the problom.
you need to try cleaning the disk thoroughly and dry with a very soft towel or a clean shirt. If all else fails, you should put the game image side down on your copy machine so it copies the image. After this, cut out the paper copy of the games graphic and take a blank cd or any cd you don't want and tape/glue it to the blank cd. After this go "rent" the game at blockbuster and when its time to return it, return you fake cd in the drop box. works every time XD
i have the same problem i called xbox and they said that it needs a new disk drive and it would be 100.00 so if you want it fixed youll nedd to call 18004myxbox and they will give you all the info on were to send it or for 100.00 more you can buy a new one like i did
Mine had the same problem. On mine the spindle wasn't turning the game.
It kept trying to then quit and said "Open Tray". The warranty was out
so I took it apart opened the dvd drive and took apart the spindle. The
grease in the spindle was black, I guess from all the heat. Cleaned it
out and put some high temperature grease on spindle shaft and in the
hole. It now spins with ease. There are videos on youtube on how to
take apart the xbox and to take apart the dvd drive and spindle. Just
pay close attention at how tight the screws the hold the spindle down
are.I hope this helps
A lot of people have this problem. Before you post, look around.
Anyway, I was able to call xbox 360 customer support. We did the troubleshooting but it still would not work, so they took my xbox 360 in for repairs. I would not try to fix it on your own because it might negate the warranty.